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Oleg Bilozor

Reply Now Integration for Intercom - Connect your social communication channels to Intercom.

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Don't switch between the apps anymore! Reply Now helps you to connect social messaging/communication tools to Intercom and respond to chats from a single place. Connect an unlimited number of messaging apps, invite team members, and assign chats to them.

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Eugene Lymar
Maker
Today, we are happy to launch Reply Now for Intercom, our standalone product that lets users connect their social communication channels to Intercom. Intercom is a great platform for customer support and lead generation. However, it lacks connection with messengers. From our side, we enabled handling WhatsApp chats (both regular and business accounts), Facebook Messenger for pages, Telegram bots and Viber Business Accounts in Intercom making this integration really powerful! We are looking forward to hearing your feedback and hope you enjoy using our great application.
Olivia Milton
@eugene_lymar Thank you for making it happen!
Luca Renga
@eugene_lymar great product Eugene! Congrats on the launch!
Eugene Lymar
Maker
@luca_renga thank you!
Roman Sevast
Super awesome product in terms of UX and idea! I've been managing my previous business and messengers was a main channel for sales and support. Because you don't loose your lead in Telegram of FB Messenger after user leaving a website. And this flow way more natural and easier for user versus leaving email and waiting for the response. I would be happy to test it with Intercom.
Olivia Milton
@roman_sevastyanov awesomem thanks Roman! Please share your experience with us later
Olena Kozina
This might be a life-saver for so many Intercom users! Good luck!
Olivia Milton
@olena_kozina Thank you so much, we hope that too!
Bogdan Verbenets
This looks promising and useful!
Eugene Lymar
Maker
@bogdan0x400 thank you. Feel free to test the app.
Olivia Milton
@bogdan0x400 Hi Bogdan, feel free to try it out! How are you managing your social chats now?
Oleg Bilozor
Hunter
You guys rock! Good luck with the launch!
Olivia Milton
@rimma_sytnik1 thank you-thank you!
Daniil Kovaliov
It's most awaited tool! Good luck!
Olivia Milton
@daniil_kovaliov we are so happy to bring it to live now)
Oleksandr Gamaniuk
Good move
Eugene Lymar
Maker
@agamanyuk we wanted to make something really helpful for users.
Olivia Milton
@agamanyuk thanks, appreciate your feedback!
Anton
Sounds great! Good luck with the launch.
Eugene Lymar
Maker
@anton_homeniuk Thank you, Anton!
Alex Panchuk
Awesome initiative, hope Intercom customers find this product useful!
Olivia Milton
@alex_panchuk thanks! We hope that too!
Dmytro Chervonyi
Awesome news I will test it!
Olivia Milton
@dmitry_chervonyi1 thank you! Looking forward to your feedback!
Roman Mogylnyi
Great product! I would love to know about your future plans
Eugene Lymar
Maker
@mogylnyi We are planning to add new channels, such as Instagram and WeChat
Serge Gusev
Where have you been before. Extremely helpful product
Olivia Milton
@sergeyone that's a long story, haha! So happy to hear Reply Now 's awaited app. Feel free to share your experience with it
Giorgi Gulabyan
Looks great! Thanks. I think this will be good addition to your Reply.io product we using now.
Eugene Lymar
Maker
@giorgi_gulabyan thank you, Giorgi. Feel free to test the product.
Olivia Milton
@giorgi_gulabyan looking forward to learn your experience!
Ira Novikova
This is a good solution. Good luck you, guys.
Eugene Lymar
Maker
@ira_novikova thank you, Ira.
Olivia Milton
@ira_novikova thanks for your feedback, feel free to try it out!
Dan Zinoviev
Maker
Finally it's live!
Антон Тищенко
Wow, really waiting, thanks guys!
Olivia Milton
Reply Now is made for support teams in mind. It collects chats from Messenger, Telegram, Viber and WhatsUp in your Intercom account so you don't have to switch between the apps and benefit from Intercom's UX
Re Volly
Awesome stuff :-)
AHMET KIRIK
Thank you !
Olivia Milton
@ahmet_kirik thanks Ahmet, did you have a chance to try it out?
Gala Pryhodko
Hey guys, great idea. How do I add my Whatsapp business account to your app?
Olivia Milton
@galyna_prykhodko thank you :) there's an easy step-by-step in-app wizard to add social app accounts to Reply Now, I assume you need to scan QR code and that's it