I've been using Reply Now for a few weeks already and I really like how easy it is to manage social media chats and messenger communications in one place. You can invite team members, leave internal notes, assign and reassign chats like in Intercom.
Pros:Handy app to manage chats in one place
Cons:None so far
I've been using 'Reply Now' for a couple of weeks now. So far so good. Simplified the workflows of our support team, by keeping all messenges together. Also, I would love to see Whatsapp in the product.
Pros:Useful functionality to have a clear visibility on the leads and convenient way to manage incoming inquiries in messengers
Cons:Sometimes UI is not that obvious
I've been using Reply for one year. Very useful for outbound sales but complicated for inbound. I'd probably recommend it to my friends and colleagues.
Pros:Great way to keep messengers organized in one place.
Cons:Haven't figured out yet.
Highly recommend to everyone who needs to automate his communications with the customers
Pros:Convenient interface, detailed documentary and really fast support in the chat
Cons:Sometimes can work slowly