Hello Product Hunt! š
Tired of miscommunication with customers over their issues? Want to fix bugs faster? Spend less time on customer support? š¤¦āāļø RecordJoy is here to the rescue!
RecordJoy is a feedback tool that makes it easy for customers to send you screen recordings of their issues! āØ
Feature rich, yet lightweight, we've got all your customer support needs covered:
ā Embeddable feedback widgets
ā CNAME and white-labelling for your feedback portal
ā Text, voice, and webcam annotations.
ā Team features
ā Fast setup
About us. We are two cousins working at Netflix as both a Senior Software Engineer and Senior TPM. š
We initially built this as a a basic screen recorder for consumers. However as the product has grown, we saw most people using this for reporting customer support issues. Since then we have pivoted RecordJoy to be a full-fledged customer support tool! š
Let us know what you think. Comment below or contact us at hello@recordjoy.com with questions!
RecordJoy