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p/question-baseTurn Slack into a knowledge base with generative AI
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Yana Tornoe

Question Base - Turn Slack into a knowledge base with generative AI

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Question Base is a new kind of knowledge base. Powered by AI, it answers your team's questions inside Slack. Automatically. Perfect for fast-growing teams with overheated channels.🔥

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Yana Tornoe
Maker
Hello Product Hunt! 👋 I’m Yana, one of the 3 co-founders of Question Base. Today we’re launching for the very first time after a year of heads down building 😱 It’s both exciting and nerve-wracking! We have a dream for the future - People do their best creative work. We’re far from it today. As we’re drowning in a flood of information, our days are more often gone in “Oh, I should also do…” “But where is…” and “Who knows about…”. We often find ourselves doing the BUSY WORK of looking up things, reading through pages of docs, and jumping between this and that. Our best creative work gets often snoozed for the next day or the day after…or maybe in the new year? 😅 (I feel you!) My team and I hate this busy work. So after working for many different companies - fast-growing startups and big corporations, we set ourselves to remove some of it. We wanted to: 👨‍🚒 To offload the busy experts answering the same questions. 💪 To empower new teammates to learn and explore information at their own pace, without feeling like they are disturbing someone or sounding stupid. 🌍 To connect product and commercial teams to expand the product know-how, answer clients questions faster, but also feed back market knowledge to the product teams. We created Question Base to be a frictionless experience that let’s people do what they usually do - Ask & Answer questions in the chat, and we use AI to turn that chatter into an organized, reusable knowledge for the next person on the team. 🦾 We’ve been in a private BETA for the past 1 year with a number of startups, building out the experience. It’s been super helpful 🙏 And now we’re ready to get more teams to join in and try. We had a line in the sand for this PH launch - we should have something so frictionless and value-adding that having Slack without the helpful Question Base bot in it, will seem so mundane and tedious, like life before GTP-3 (and who wants that? :D:D:D) Super excited to get your feedback! Me and the team are all day here to answer your questions, fix bugs 🐞 and properly nerd on the #futureofwork #aitools. Hugs, Yana, Kasper - @tornoe and Stefan - @vladington
Yana Tornoe
Maker
@tornoe @vladington @imtiyaz922 Thank you for the support! 🥳
Joel Pickin
@tornoe @vladington @yanavlatchkova Congrats to you all for the hard work! The product looks fantastic!
Yana Tornoe
Maker
@tornoe @vladington @jayesh_soni1 Oh, thank you! It's a much needed support!
Yana Tornoe
Maker
@tornoe @vladington @joel_pickin Thanks so much! We're big brand nerds :D
Radoslav Stankov
@tornoe @vladington @yanavlatchkova Go Swipes team 🙌 🇧🇬
Lukasz Misiak
Really cool project, congrats!😉 Is there a possibility to define a few standard answers by myself? I have a separate doc in the Notion wiki with Slack communication rules so your tool won't find an answer for that in my workspace channels.
Stefan Vladimirov
Maker
@lukasz_misiak Yes there's is a way. You can add questions and answers manually. - Add QB to a #channel - Simply start posting the questions you want to add - You can add your custom answer and save it Some people prefer to create a separate #channel for this specific task. Hope this helps!
Yana Tornoe
Maker
@lukasz_misiak Absolutely, Lukasz! We're using the AI to facilitate the knowledge sharing. If the bot doesn't know anything about the question, it tries capture the answer that a team mate shares. https://www.loom.com/i/b2393d367... In this way, we ensure the high quality answers of the team experts and use the AI to scale it up when the same question comes up again. So you can totally try it without worrying where the info is. In a few iterations, we will add plugins from Notion, Google Drive and other sources so it can auto-find some more information :)
Aleksandar Ginovski
Great job, team! It's a must-have product for every company 💭
Yana Tornoe
Maker
@aleksandar_ginovski 🥰 Thank you & the Enhancv team for all the feedback and help in building it!
Lasse Chor
Looks absolutely amazing! I can't wait to try Question Base.
Yana Tornoe
Maker
@lasse_chor1 Thank you, Lasse! One of our biggest supporters...for a decade! <3
Binay Singh
This is so cool! Congrats!!
Yana Tornoe
Maker
@binay_singh2 Thanks, Binay! Let me know about any ideas for improvement!
maryam sh
Will surely try it
Yana Tornoe
Maker
@mary_sh1 Wonderful! Thanks a lot! Just send me any feedback or ideas :)
Lasse Nørremark Kristensen
I think this is a must-have for every companies using slack! Why would you not have it?
Yana Tornoe
Maker
@lasse_norremark_kristensen Really no reason not to! <3 Thanks, Lasse!
Lasse Nørremark Kristensen
@yanavlatchkova Not at all, everyone have this problem, so cool you are solving this pain for us all🙌🧡
Bjarn Bronsveld
This looks really sleek! Really well done! Wishing the best.
Yana Tornoe
Maker
@bjarnbronsveld thank you Bjarn! We do our best to create an engaging and energetic visual identity, just like the vibes of a great team at work :)
Jim K
great tool, thanks. Congrats on the launch
Stefan Vladimirov
Maker
@jim_kurt Thank you Jim!
Yana Tornoe
Maker
@jim_kurt thanks a lot! :)
Francesco D'Alessio
On my list to review now, good launch Yana! 🎉
Yana Tornoe
Maker
@francescod_ales Thank you!!! Can't wait to hear what you think about it! Congrats again on making Tool Finder! So useful!
Yana Tornoe
Maker
@francescod_ales By all means :) Let me know if you need any materials from us.
Huy Doan
The idea looks awesome! Congrats guys on the launch!
Yana Tornoe
Maker
@huy_doan_quang Thank you, Huy! Lots of iterations got us here! :) Send me any comments you may have.
Alex Naydenov
Congratulations!!! Could QuestionBase be used for public slack channels managed by an organization? (These public slack channels often get used as an alternative to a forum and to build community. Anything from support questions to organization announcements gets shared and discussed.)
Yana Tornoe
Maker
@alex_naydenov Absolutely! Great question. It's actually quite a common use case to offload some of the repetitive questions!
Sylvain Naessens
Congrats on the launch! Looks very useful!
Yana Tornoe
Maker
@sylvain_naessens Thanks for the support, Sylvain!
Alex Sumin
Well done @yanavlatchkova and team! 🙌 I'm always spending way too much time digging through old threads and conversations to get simple answers. Excited to give it a try!
Yana Tornoe
Maker
@alexander_sumin Thanks, Alex! It will make our day to solve that for you! Hugs from all of us!
Stefan Vladimirov
Maker
@yanavlatchkova @alexander_sumin Thank you Alex! Hope this will solve it for you.
Karan Soni
Great Idea! Congratulations on launch!!
Yana Tornoe
Maker
@ks1072002 Thank you, Karan!
Chris Traganos
Congratulations on the launch! It’s been great watching you build during the beta stage 👏👏👏
Yana Tornoe
Maker
@ctraganos Oh, thank you, Chris! Hearing from you is always a pleasure! We should so much catch up soon :)
Stefan Vladimirov
Maker
@ctraganos thank you so much for the support Chris!!
Yana Tornoe
Maker
@karimsaif thanks for the support, Karim!!
Hristo Donev
Looking quite good. In what languages does it operate?
Yana Tornoe
Maker
@hristo_donev The bot is sending all messages in English. But it's GTP-3 powered and you can input any lingo you want to and it will understand it and re-use it as other ask similar questions.
Yuu
Congratulations on your launch.
Yana Tornoe
Maker
@yuu12345 Thank you, Yuu! It's such exciting times!
Adrian Steriopol
Awesome! Congrats on the launch fellaz 🚀
Yana Tornoe
Maker
@adrian14 Thanks a lot! It's a super exciting day!