Rajiv Ayyangar

March 31 Changelog — Forums notifications, nesting, embeds

We've made a number of changes and improvements since first launching Product Forums. We'll get in a more regular ~bi-weekly cadence of updates going forward, but for now here are updates over the last few weeks.



Notifications


We've made a number of improvements on mobile push notifications and email notifications, and there's activity in a form that's relevant to you. Notably, you'll get a daily digest of new threads in forums of products you follow. We've also made the notifications controls more granular. You can adjust your notifications as well as which products you follow in Profile > Settings.


Here's an example email.



Let us know how notifications are working for you!


Videos in posts

Product forms now support photos (drag and drop the file) and videos (Loom, YouTube + Shorts).


Check out @Wispr Flow 's changelog for an example:



Better comment nesting

On browser and mobile web comments can now be nested three levels deep. At the 3rd level, you can still reply to a comment, but the reply will appear as an @mention. We hope this will lead to more natural, multi-threaded conversations. Here's an example:




Collapsing long comments

Very long comments will be collapsed and they can be easily expanded.


We'd love to hear what you think about these changes!

Add a comment

Replies

Best
Nika

Pictures and videos are my fave. Thank you! :)

Konrad S.

I think these are all really nice improvements!

Rohan Chaubey

We all have been waiting for ability to add photos and videos to the forum posts. Thanks for incorporating the features. :)

Chris Messina
Top Hunter

Good stuff!


Would be nice if you adopted Reddit's convention to be able to toggle between single-threaded and full discussion modes.


Would also be nice to have a toggle to hide all threaded replies so that only top-level comments are visible.

Matt Carroll

@chrismessina good idea on the hide all button.

Ben Preble

I like the comment updates! Notifications are working well for me, too :)


Keep up the great work 😁

Kay Kwak
Launching soon!

The photo and video features were exactly what I needed! I also really like the 'show more' feature :)

Hussein

Cool, love this ✌🏼