Best UX for leaving a product review?

Hello Rajiv!! love that you are asking your users about this :)

If I were to redesign the flow, I’d probably take inspiration and ideas from the following:

• Airbnb’s friendly tone: They excel at emotional prompting and building a social connection with the host, in your case, the Maker. For example they use: “Tell your host what you loved.”

• Typeform’s single-question rhythm: A guided, progressive flow instead of one big blank box. You could even break it into one card or screen per question, which is psychologically easier to complete than a long form.

• Notion’s micro-prompting: They break prompts into tiny, targeted cues, what I called micro-prompts. For example, in their template gallery feedback flow, you might see:

  • “What problem did this template solve for you?”

  • “What’s your favorite part of using it?”

  • “Anything you’d like to improve?”

  These prompts appear inside the text area as placeholder text, disappearing as soon as the user starts typing.

Finally, once the new user feedback flow is designed (but before development), I’d run a quick user test to make sure it works well and to see how users respond. For that, you could use our platform Uxia, which lets you run user testing in under 5 minutes thanks to AI. We’re launching on the 23rd, and I’d be happy to walk you through a product demo or onboard anyone from your team :)

Checkout breakroom.cc -- (not an endorsement) I think this aligns with the direction that traditional reviews are headed. It's basically Glassdoor but instead of a simple star rating, it uses an algorithm to take into account real work conditions to provide a truer, more representative score.

How does that translate into product reviews? Stars are dying. Context isn't.