Dogan Akbulut

Paillor β€” Employee support & automation platform

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Paillor is a employee support and automation platform that unifies Knowledge bases, SaaS automation, and Help desk functionalities in one place with AI for every type of employee question or support requests via Slack, Microsoft Teams, Google Chrome.

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Dogan Akbulut
πŸ“¨ Hey PH Gang! πŸŽ‰ We are incredibly excited to make Paillor available to a wider community of businesses with our Free version! Your support and feedback mean the world to us. πŸ™Œ Why Did We Build Paillor? Many organizations face a barrage of questions from employees related to IT, HR, orientation, and more. Employees often have to submit tickets and wait up to 20-30 hours for a resolution. We’ve all been there. Solving all types of questions and support requests is tough. That’s why we built Paillor. It combines a knowledge base, SaaS automation, and helpdesk into one AI and machine learning-powered chatbot. Now, employees can get access to information, change their passwords, request sick leave, submit tickets, and more, all through our chatbot making one shop to go for them. πŸš€ The Impact Paillor is already being used by 30,000 employees daily, reducing HR and Operations requests by 90% and IT-related requests by 84%, saving tons of time and money for businesses of all sizes. πŸ’πŸ’‘ How Does It Work? πŸ†“β±οΈ Create a Free Account: Use almost all features for free within 5 minutes. πŸ“‚πŸ”— Upload Your Knowledge Base: Integrate your favorite apps. πŸ’»πŸ“² Install the App: Available via Slack, Microsoft Teams, or Google Chrome extension. πŸŒπŸ—£οΈ Employee Access: Employees can use the app freely 24/7 in 45 different languages. What’s Next? We are pumped to welcome new users into our community and support more businesses with instant help at work through AI. Every Paillor membership starts with a Free version, and you can onboard yourself in less than 5 minutes. If you have any questions, feel free to book a time with me, or just give your feedback. Trust me, I’m cool and always up for a chat! πŸ˜ŽπŸ’¬
Selin Coktin
@kjosephabraham Thank you so much for the congratulations and well wishes! πŸŽ‰ Getting to launch day was a journey full of challenges and learning experiences. From refining our product features to ensuring seamless integrations and maintaining user-friendly design, our team put in a lot of effort and late nights to make Paillor the best it can be. What aspects of Paillor are you most interested in exploring? We'd love to hear your thoughts! 😊
Selin Coktin
@max_savonin1 Thank you for the great feedback and insightful questions! 😊 We're thrilled that you find Paillor's features useful. 1. Customization: Yes, businesses can fully customize the chatbot's responses and knowledge base content to match their specific needs and company culture. This ensures that the support experience feels tailored and relevant to your team. 2. Security and Privacy: We take security and privacy very seriously. Paillor uses advanced encryption to protect sensitive data, and we comply with industry-standard practices and regulations to ensure data security and user privacy. We regularly update our security measures to stay ahead of potential threats. Your interest in the technical aspects of a developer is exciting for us! Paillor's AI and chatbot functionalities are built on robust machine-learning models and natural language processing techniques. We always welcome contributions from skilled developers, and we'd love to discuss how your expertise can align with our future development. The free tier is a great way to experience Paillor's core features. Feel free to reach out if you have any more questions or need further details! How would you like to see customization options improve employee self-service in your organization? πŸš€
Dogan Akbulut
@max_savonin1 Thank you for your enthusiasm! 😊 Yes, businesses can fully customize the chatbot's responses and knowledge base to fit their needs and culture. We prioritize security with strong encryption and access controls to protect sensitive data. We'd love to discuss your technical expertise and potential contributions. Our free tier is a great way to explore Paillor’s benefits! πŸš€
Dogan Akbulut
@kjosephabraham Thank you so much! πŸŽ‰ We faced various challenges, from perfecting our AI algorithms to ensuring top-notch security and seamless user experience. Overcoming these hurdles has made Paillor stronger and more reliable. We’re excited for the opportunities ahead! πŸš€
Raju Singh
@doganakbulut A great problem solver for enterprises dealing with vast info silos and employees looking to find the easiest ways to solve their problems. Congrats. Love the intro. Just the way it should be :)
Ghost Kitty
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Ghulam Abbas
@keith_saas Thank you so much! We appreciate your support! πŸš€
Dogan Akbulut
@keith_saas Thank you Keith for your support :)
EylΓΌl Eylem Metin
@keith_saas Thank you so much! 😊 We're thrilled to hear you think it's great. Your support means a lot to us. If you have any questions or feedback, feel free to share. πŸš€πŸŽ‰
Elias Ari
@keith_saas Thank you so much for the support! 😊 We're glad you like Paillor. If you have any questions or feedback, let us know!
Selin Coktin
@keith_saas Thank you for the congratulations! πŸŽ‰ We're thrilled you like Paillor. Is there a specific feature you’re most excited about? We'd love to know! 😊
Ghost Kitty
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Ghulam Abbas
@doganakbulut @zulkarnaim Thank you so much for your kind words and support! We're excited to have you on this journey with us. Here's to achieving many more milestones together! πŸš€
EylΓΌl Eylem Metin
Thank you so much for your warm wishes and support! πŸŽ‰ We're excited to have you on board and are confident that Paillor will make a positive impact. Here's to many more milestones and continued success together! If you have any questions or feedback, don't hesitate to reach out. πŸš€πŸ˜Š
Dogan Akbulut
@zulkarnaim Thank you so much! πŸŽ‰ We appreciate your support and are thrilled to have you on this journey with us. Here's to many more milestones and incredible success together! What feature are you most excited to try out? πŸš€
Selin Coktin
@zulkarnaim Thank you so much for the warm wishes and support! πŸŽ‰ We're thrilled to have you with us on this journey. Your encouragement means a lot. Here's to many more milestones together! πŸš€πŸ˜Š Is there a specific feature you're most excited to use? We'd love to hear your thoughts!
Cem Özçelik
Congrats Dogan and team, great product!
Ghulam Abbas
@cem_ozcelik Thank you very much! We're thrilled to hear you like our product!
Dogan Akbulut
@cem_ozcelik Thank you so much Cem :)
EylΓΌl Eylem Metin
@cem_ozcelik Thank you so much for the congratulations! 😊 I'll be sure to pass your kind words on to our team. We're thrilled to have your support and are excited to see how Paillor makes a difference for you. If you have any questions or feedback, feel free to reach out! πŸš€
Elias Ari
@cem_ozcelik Thank you so much for your support! 😊 We're thrilled you like Paillor. If you have any questions or feedback, we'd love to hear them!
Selin Coktin
@cem_ozcelik Thank you so much for the congratulations and kind words! πŸŽ‰ We're thrilled you like Paillor. Is there a particular feature that caught your eye? We'd love to hear your thoughts! 😊
Kostya Bolshukhin
Big fun of building a high-quality knowledge base. It's like having one more mini manager helping your team! Do you have anything to search and add article and guides from external sources? Like blogs, courses, etc.
Selin Coktin
@kostyabolsh Thank you for the support! 😊 We're glad you appreciate the importance of a high-quality knowledge base. Having it is indeed like having an extra mini-manager on your team! Yes, Paillor allows you to integrate and add articles and guides from external sources, such as blogs and courses. This way, you can enrich your knowledge base with valuable external content, making it even more comprehensive and beneficial for your team. What external content types are you most interested in incorporating into your knowledge base? πŸš€
Kostya Bolshukhin
@selin_coktin what I did integrated as Head of Success: β€” of a lot of articles from HubSpot Blog, Medium, etc β€” YouTube videos with remarks β€” link to books β€” articles we wrote internally β€” recorded few videos internally
Selin Coktin
@kostyabolsh That's fantastic! Integrating diverse resources like HubSpot Blog and Medium articles, YouTube videos with remarks, book links, internal articles, and recorded videos is a great strategy. It creates a comprehensive knowledge base that genuinely benefits your team. How has this integration impacted your team's efficiency and support processes? 😊
Dogan Akbulut
@kostyabolsh Thank you for the kind words! 😊 Absolutely, Paillor allows you to search and add articles and guides from external sources, such as blogs and courses, to build a comprehensive knowledge base. It's like having an extra mini-manager indeed! πŸš€πŸ“š
Elias Ari
@kostyabolsh Thank you for the enthusiasm! 😊 We love the idea of Paillor acting as a mini manager for your team. Yes, Paillor does support searching and adding articles and guides from external sources like blogs and courses. This helps keep your knowledge base comprehensive and up-to-date. If you have any other questions or suggestions, feel free to share. What's your favorite feature so far?
Majid Izadi
Gratz on the launch, very nice product, i really liked 1 year free, amazing. very cool idea, good job by you and your team
EylΓΌl Eylem Metin
@m4jiz Thank you so much for the kind words and congratulations! 😊 We're thrilled that you like Paillor and appreciate the 1-year free offer. Our team has worked hard to bring this idea to life, and your support means a lot to us. We'd love to hear from you if you have any questions or feedback! πŸš€πŸŽ‰
Dogan Akbulut
@m4jiz Thank you Majid, did you found the our integrations inspiring?
Elias Ari
@m4jiz Thank you so much for the support! We're happy that you like the product and the 1-year free offer. If you have any questions or feedback, we'd love to hear them!
Selin Coktin
@m4jiz Thank you so much for the kind words and congratulations! πŸŽ‰ We're thrilled you like Paillor and appreciate the 1-year free offer. 😊 Is there a particular feature you're excited to try out? We'd love to hear your thoughts!
Andriy Semenets
Congratulations on the launch! Is it possible to see which requests weren't automatically processed and worth implementing (e.g., they were requested multiple times)? It would be nice to have some kind of suggestions on what people request the most in an organization and what can be added or improved next.
Dogan Akbulut
@semanser Thank you! πŸŽ‰ Yes, Paillor can help identify and track unprocessed requests that are frequently made. This way, you can see what users are requesting the most, making it easier to prioritize improvements and new features. Great suggestion! Is there any advice from you?>
EylΓΌl Eylem Metin
@semanser Thank you for your congratulations! πŸŽ‰ Absolutely, Paillor is designed to help you keep track of user requests. You’ll be able to see which requests weren't automatically processed and identify recurring ones. This way, you can prioritize what users are asking for the most and decide on what to add or improve next. We aim to continuously enhance Paillor based on your feedback. Exciting times ahead! πŸš€
Elias Ari
@semanser Thank you! 😊 Yes, we do have a feature that highlights frequently requested improvements and unprocessed requests. It helps organizations see what people request the most and what can be added or improved next. Do you have any other ideas or questions?
Selin Coktin
@semanser Thank you for the congratulations. Great question! πŸŽ‰ Yes, Paillor includes features highlighting requests that weren't automatically processed and are worth implementing. Our analytics will show you trends in user requests, helping you prioritize improvements. What specific suggestions would you find most helpful for your organization? 😊
Kshitij
Congrats on the launch, looks really cool. The logo/interface etc looks very inspired from Intercom haha, is that on purpose?
Dogan Akbulut
@kshitij11 Absolutely! Intercom is a big inspiration for many startups and teams with their innovative approach to customer communication. Do you find them inspiring :)
Elias Ari
@kshitij11 Thank you so much for your support! 😊 Our design is inspired by several successful platforms to ensure a familiar and user-friendly experience. We're glad you like the look of Paillor! If you have any other feedback or questions, feel free to share.
Selin Coktin
@kshitij11 Thank you for the kind words! πŸŽ‰ We're glad you think Paillor looks cool. While we do admire Intercom's design, our goal was to create a unique and intuitive interface that best serves our users. Your feedback is super valuable, and we'll keep it in mind as we continue to evolve. Thanks for checking us out! 😊
Anastasiia Stepko
The integration with Slack and Microsoft Teams sounds really useful. How customizable are the automation workflows?
EylΓΌl Eylem Metin
@anastasiia_stepko Thanks for your interest! 😊 Our integrations with Slack and Microsoft Teams are designed with flexibility in mind. You can fully customize the automation workflows to match your unique requirements, making it easy to streamline communication and boost productivity. If you have any specific needs or questions, we’re here to help! πŸš€
Dogan Akbulut
@anastasiia_stepko Thank you! The integration with Slack and Microsoft Teams is designed to be very useful. Our automation workflows are highly customizable to fit your specific needs. You can tailor them to your unique processes and preferences very easily. How important is customization for your team's workflows? πŸ€”
Selin Coktin
@anastasiia_stepko Thanks for the kind words! 😊 Our integration with Slack and Microsoft Teams is designed to be super helpful and streamline your workflow. The automation workflows in Paillor are highly customizable, allowing you to tailor them to fit your team's specific needs. You can set triggers, conditions, and actions to create the perfect workflow for your processes. What kind of automations are you looking to implement for your team? πŸš€
Elen Udovichenko
Congrats on the launch! Paillor is a must for every remote/distributed team, especially lean ones!
EylΓΌl Eylem Metin
@elen_u Thank you for the congratulations! πŸŽ‰ We're excited to hear that you see Paillor as essential for remote and distributed teams. We're dedicated to making teamwork smoother and more efficient, especially for lean teams. Thanks for your support! 🌟
Dogan Akbulut
@elen_u Thank you so much! πŸŽ‰ We're thrilled to hear that you find Paillor essential for remote and distributed teams. Do you see Paillor as a supportive tool for internal use or a threat to existing tools? πŸ€”
Selin Coktin
@elen_u Thank you for the congratulations and for recognizing the value of Paillor! πŸŽ‰ We designed it with remote and distributed teams in mind, aiming to enhance communication and efficiency. Are there any specific features you're excited to use with your team? 😊
Elias Ari
@elen_u Thank you! 😊 We’re glad you think Paillor is essential for remote and distributed teams. If you have any questions or feedback, we’d love to hear them. Your input helps us improve!
Erkam Bozan
Hello Product Hunt community! πŸ‘‹ I’m excited to announce that Paillor is officially live! 🎊 This past year has been an incredible journey filled with hard work and dedication. Our team has poured their hearts into developing this platform, and we are proud of what we’ve accomplished together. Thank you to everyone who has supported us along the way. Your feedback and encouragement have been invaluable. We’re eager to hear your thoughts and are here to answer any questions you might have!
Dogan Akbulut
@erkam_bozan Thank you! Great teams indeed make great products. 😊 We're here to support you all the way!
EylΓΌl Eylem Metin
@erkam_bozan It's so good to have you all as a teammate! :)
Zachary Ferioli
Great idea AND great execution! everyone always says that "AI will take our jobs" and "AI is smart enough to work more efficiently than humans". Yet, no one has delivered a product that actually does this until now. Well done!
EylΓΌl Eylem Metin
@zachary_ferioli Thank you so much for your kind words! 😊 We're thrilled to hear that you appreciate both the idea and execution of Paillor. Our goal is to show how AI can enhance productivity and efficiently work alongside humans. Your support means a lot to us! πŸš€
Elias Ari
@zachary_ferioli Thank you so much for your kind words! 😊 Our goal is to make AI a valuable assistant that boosts productivity. Do you have any suggestions or questions? What feature are you most excited about?
Selin Coktin
@zachary_ferioli Thank you for the amazing feedback! 😊 We're excited to hear you appreciate both the idea and execution. At Paillor, we believe in using AI to empower, not replace, humans by making work more efficient and enjoyable. Which feature do you think will be the most impactful for you or your team? πŸš€
Serhat Yi
Hey Product Hunt! πŸ‘‹ I’m thrilled to share that Paillor is now live! πŸŽ‰ I'm proud of what our team has achieved. From countless lines of code to sleepless nights, the journey has been challenging but incredibly fulfilling. A huge thank you to everyone for your support and feedback. It has been crucial in shaping Paillor. We're excited to hear your thoughts and are here to help with any questions!
Dogan Akbulut
@tahres Great products always come with great team :) Thanks for your support.
EylΓΌl Eylem Metin
@tahres It's a pleasure to work with all of you as a team!
Jackieline Cosares
Paillor sounds like a game-changer for employee support! How does it compare to Slack's automation or Zendesk in handling diverse employee requests? What's the most transformative feature users love? Excited to see this in action!
Bhhavesh Desalhey
Launching soon!
Congrats Ghulam and team, product looks amazing and promising! πŸ₯³
Dogan Akbulut
@bhhavesh_desalhey Thank you so much Bhhavesh πŸ₯³
EylΓΌl Eylem Metin
@bhhavesh_desalhey Thank you so much for the support! πŸ₯³ We're excited about Paillor's potential and can't wait to hear what you think. Is there a particular feature you're most interested in exploring? 😊
Selin Coktin
@bhhavesh_desalhey Thank you for the congratulations and kind words! πŸ₯³ We're thrilled that you find Paillor amazing and promising. Is there a specific feature you’re excited to try out? We'd love to hear your thoughts! 😊
David Neira
Congrats on the launch πŸŽ‰πŸŽ‰ Amazing platform ❀
Dogan Akbulut
@chape Thank you so much David :)
EylΓΌl Eylem Metin
@chape Thank you so much! πŸŽ‰ We're thrilled to hear that you love Paillor! ❀ What feature are you most excited to try out? 😊
Selin Coktin
@chape Thank you for the congratulations and kind words! πŸŽ‰β€ We're thrilled you find Paillor amazing. Is there a specific feature you're most excited about? We'd love to hear your thoughts! 😊
Zenda
Congrats! I'm so glad to see that there are more and more application scenarios of AI and they are getting more and more practical. Paillor definitely helps companies simplify the work of HR. Keep going!
Dogan Akbulut
@zenda1122 Thank you so much! We're excited to see AI becoming more practical and helpful in various scenarios. Paillor aims to simplify HR work and enhance efficiency. 😊 What feature are you most excited to use in Paillor? πŸš€
EylΓΌl Eylem Metin
@zenda1122 Thank you for the kind words! 🌟 We're excited about the practical applications of AI, and we're glad to hear you see the value Paillor brings to HR. What HR tasks do you think will benefit the most from Paillor’s features? πŸ€–βœ¨
Selin Coktin
@zenda1122 Thank you for the congratulations and kind words! πŸŽ‰ We're excited to see AI becoming more practical and useful, too. We're glad you see the value Paillor brings in simplifying HR work. Is there a particular HR task you think Paillor will help your company most? 😊
Peter Claridge
πŸ’Ž Pixel perfection
Congrats on your launch! This would have been super-useful in my previous company where everyone seemed to work in their own little silo and you never knew who you needed to turn to for HR and IT questions! Broken laptop? Is it a HR or IT issue? Do you ask finance or HR or your manager on how to claim expenses? Love it!
Selin Coktin
@peterclaridge Thank you for the congratulations and for sharing your experience! πŸŽ‰ We're glad to hear that Paillor could address those challenges by streamlining HR and IT support and clarifying processes. With Paillor, you’ll always know where to turn for help, saving time and reducing confusion. Is there a specific feature that would have made the biggest difference in your previous company? 😊
EylΓΌl Eylem Metin
@peterclaridge Thank you for the kind words! πŸŽ‰ We're thrilled to hear that you find Paillor useful. Our goal is to break down those silos and make it easy to get the right support. Which feature do you think would have been the most helpful in your previous company: the AI Chatbot for instant answers, the Knowledge Base for centralized information, or the Help Desk for streamlined support requests? 😊
Dogan Akbulut
@peterclaridge Thank you! πŸŽ‰ Paillor is designed to break down those silos and streamline support across departments. Whether it's an HR or IT issue, or even an expense claim question, our AI-powered system ensures you get the right help quickly and efficiently. πŸš€πŸ‘©β€πŸ’»
Mehmet KULE
Hey, Product Hunt family! πŸ‘Ύ I'm beyond excited to share that Paillor has launched! 🌟 Building the frontend for this platform over the past year has been a wild ride, filled with late-night coding marathons and countless coffee cups. β˜• Seeing it come to life is like watching a dream unfold! A huge shoutout to everyone who supported us and shared their thoughts along the way. Your feedback helped shape Paillor into what it is today. We can’t wait to hear your impressions and are here to help with any questions!
Dogan Akbulut
@mehmetkule Thank you! Great teams indeed make great products. 😊 We're here to support you all the way!
Hengjia Wang
Thanks for the generous 1-year free option! Reposted to my friends in need.
Dogan Akbulut
@hj_mindos Thank you for sharing! We're glad you appreciate the 1-year free option. 😊 Your support means a lot to us! May I ask which feature you like most?
EylΓΌl Eylem Metin
@hj_mindos You're welcome! 😊 We're thrilled you find the 1-year free option helpful and appreciate you sharing it with your friends. Are there any specific features you think they'll find most beneficial? πŸš€βœ¨
Selin Coktin
@hj_mindos Thank you for sharing Paillor with your friends! πŸŽ‰ We're glad you appreciate the 1-year free option. Your support means a lot to us. Is there a particular feature you think your friends will find most useful? 😊