Olark comes with a wide range of features to help you customize and manage your live chat experience.
Chatting with your customers provides qualitative data, product feedback, and insights you can use to strengthen your sales, marketing, and product initiatives.
Really simple live chat to install on any website, should be very easy to train employees how to use it.
Pros:easy to use and install, customer surveys, very well-designed
Cons:quite basic functionality, no automation elements