NomBot lets you capture customer feedback and ideas without leaving Slack

Analyse all your survey data along side other feedback sources. Quantify your qualitative data and turn it into product insights

Search, organise and share all your customer feedback in one place

Integrate SatisMeter with NomNom to find your next big product insights! Combining NPS responses with feedback from other channels allows you to build a deep research repository where your UX and Product teams can learn about customer's needs and build best in class experiences.

We are super excited to launch a refreshed version of our Delighted integration!

- Discover what your promoters and detractors are saying in other channels.

- Use customer segments to analyse your NPS responses and prioritize your most valuable customers.

- Assign tags automatically and visualise all your NPS data easily

Hello everybody! Today we’re excited to announce our new integration with Jira Service Desk 🙌

This integration allows you to organize your Jira conversations alongside feedback from other channels. In addition to pulling in support ticket conversations, you can also send custom attributes and labels to NomNom.

Whether you are part of a product, UX research or support team, you’re interested in this book because you’re looking for better ways to understand your customers and become more data and customer-driven. This book will help you frame some of the current challenges you may be facing and give you the tools and perspective needed to overcome them