Monterey AI
p/monterey-ai
Copilot for Product Insights
Chris Messina
Monterey AI 2.0 — Copilot for product insights
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Monterey AI aggregates, triages, and analyzes user feedback, across support tickets, sale calls, and interviews. It delivers deep, realtime, and iterative insights at your fingertips. Spot the needs, conduct surveys, and close feedback loop, insanely fast.
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Chun Jiang
🐳 Chun here from monterey.ai! We are super excited to share Monterey AI 2.0 with ProductHunt community! Monterey AI is Copilot for Product Insights - it helps voices of customers leads, product managers, and customer success teams aggregate, triage, and analyze user feedback, from a variety of sources like support tickets, sales transcripts, surveys, and social media mentions. Our goal is to deliver the personalized, scalable, and accessible product insights at the fingertips of every builder. So you can deliver faster, and grow customer intuition organization wide. So with all of that said, I am excited to announce the all new Monterey AI 2.0 🎉 ➡️ Natively integrated with all feedback and workflow sources: Zendesk, Front, Intercom, Salesforce, ServiceCloud, Github, Linear, Jira, Asana, and so much more. ➡️ Fastest platform for processing large quantity of unstructured qualitative data ➡️ Most intuitive platform for getting voices of customers report and analysis results, including charts, from plain English queries ➡️ AI Native Survey for you to embed anywhere and launch survey in minutes ❤️ Check us out www.monterey.ai, give us feedback, and book a demo with me today! www.cal.com/chunonline
Wenjia
Seems to be a very promising product. Would be great to try how AI can support in customer service!
Chun Jiang
@wenjia_z thank you Wenjia! @montereyai work with @intercom @front @zendesk and so many more to provide best analytics on support tickets!
artemio prodo
@chunonline Thank you for the product that helps build even better products! Wishing you a successful launch! 🎸🔥
Rajiv Ayyangar
Really cool to see AI powering a new wave of product insights tools! @chunonline what led you to build this in the first place?
Chun Jiang
@rajiv_ayyangar tired of waiting and begging for data to inform product decisions 🤣 the silo of data and inaccessibility of analytics damages the growth customer intuition for builders!
Chris Frantz
Love Monterey! Chun is resilient and focused on creating an excellent product. Customer-driven and obsessed with coming up with a solid product. Consistently impressed by the execution.
Chun Jiang
@frantzlight Loops is inspiration!!
Aravind Parameswaran
Congrats @chunonline & team! This is amazing & looks incredibly helpful! Will definitely give this a shot.. I'm curious what challenges did you face building the chatbot in Monterey - did you have to spend a lot of time optimizing the RAG for accuracy & reliability?
Ben Kramer
@chunonline @imaravind Absolutely -- RAG performance is important, but only alongside several other layers of query interpretation and understanding that go into it!
Aravind Parameswaran
@chunonline @benkramer Would love to unpack that more when you have some time to elaborate. Learnings from your journey will be hugely helpful for the rest of the PH community.
Stain Lu
This is super useful for indie hackers and entrepreneurs who are stuck with efficiency issues. A timely product insight at your hand can be more valuable than you ever imagined
Chun Jiang
@stainlu AI … PM … AI 😉
Yucheng L
Congrats on the launch Chun! I cannot wait to try it out on my own product portfolios and hopefully using this tool to find some low-hanging fruits!
Chun Jiang
@lycfyi Thank you Yucheng! Let me know if you have any questions!!
Nitai
Another tool where the pricing is out-of-touch. It’s part of an overall stack. It’s just not justifiable, unless you are happy to spend for all your tools 20k/month.
Ohans Emmanuel (remention.ai)
Congrats on the launch! And a clean landing page as well. My only gripe was the "Try it out" CTA took me to a Typeform > signup > ... and not a quick demo page to see Monterey in action :)
Chun Jiang
@ohansemmanuel that's a bug. fixed!
Trent Kennelly
Wow, this is an amazing tool! User feedback is just all over the place, so I really appreciate seeing you pull it together this way. Incredible work!
Chun Jiang
@trent_kennelly thank you Trent! Would love to have you try it!!!
Sawyer Middeleer
Congrats on the launch! I love the focus on aggregating unstructured data from multiple sources and teams in one place. It'll allow product builders to develop customer intuition way faster than they usually can today, and build better products.
Chun Jiang
@sawyer_middeleer thank you!!!
Brady Dowling
The integrations here look awesome! I've been getting lots of feedback recently on Neurture via email. It would be great to have an email integration, either by way of a specific label in Gmail or by the ability to forward emails to Monterey so they're sent directly in there.
Chun Jiang
@bradydowling we do!! What’s your email I will reach out to
Nazar Yasin
We are looking at Monterey as a solution for us and I've been really impressed by @chunonline 's responsiveness and attention to detail in helping us get to know the product. Thank you!
Nazar Yasin
Looks really promising and look forward to learning more! Particularly interested how this might be able to integrate with product analytics...
Charles Bai
Monterey AI has been a key element in our product development cycle, super helpful and so excited about this new update!
Chun Jiang
@charlesxbai_ go Paces!
Pan Pan
Congrats on the launch, Chun! The service looks amazing! The service looks fantastic! It's remarkable how the team has managed to integrate with numerous platforms!
Chun Jiang
@panpanpandas IT'S DEF TONS OF WORK
Jess Zhang
Congratulations Monterey team @chunonline!! Much needed product when user feedback sits across soo many different channels (slack, emails, reviews, support tickets, calls and more!) curious what are some popular use cases for this? and what's your ICP?
Cole Hoffer
Has been a pleasure helping build out all of these new features for Monterey AI 2.0, and now being able to share them with you all!
Chun Jiang
@colehoffer in ColeStack we believe
Bon
Congratulations on your launch, Chun! It seems a useful tool for startups!
Chun Jiang
@bonvisions from startups to enterprises we are here for you
Girdharee Saran
Indeed a great tool for gaining product insights! @chunonline Monterey AI 2.0 aggregates, triages, and analyzes user feedback from various sources, delivering deep, real-time insights.
Brandon Strittmatter
Huge fan of Monterey, congrats on the launch @chunonline @benkramer and team!
Chun Jiang
@benkramer @burcs thank you !!