@mvboeke Hi Micheal, thanks so much for your thoughtful response. That's really interesting feedback. Because we are using a ramping test (the tone gradually gets louder, you tap when you hear it) the chance that it overcompensates when you're initially unable to hear which side the tone is coming from is there. Especially if you’re using for example different headphones or are in a relatively loud environment. Can I ask you which headphones you’re using to do the test? Also would be super curious to hear whether it makes a difference once you did the test in a more quiet environment. Once it’s set up it you’re good to listen after though.

Dear @jesse__muller, Thank you for your feedback! I am sorry to hear that you had problems with the sound quality after you took your earprint. I am curious what your adjustments were that created this feeling? The round ‘Mimification’ slider (in the middle of the main screen) fades between ‘Original’ and ‘Mimified’-version.You may have faded to 100%, which does sound too extreme to some users. Typically, 100% sounds best for people who like a strong correction or people listening in loud environments. I recommend trying a different fade value such as 50%. Additionally you can also select a ‘mild’ fitting profile in the personalization settings. Play around to find the best setting for you! We constantly improve our fitting algorithm that runs in the cloud, learning from how users choose to hear and based on feedback that we get. The algorithm that processes the sound is based on extensive research and was inspired by the way how a healthy human ear works. We call the included processing ‘Mimification’. It is a process that gives frequency- and amplitude-selective amplification, with a unique way of adding acoustic cues to it, that mimic the function of a healthy human ear. If you need further help and explanation you can reach us at danielle@mimi.io. We are happy to help. All the best, Philipp

@phiwitz @mimi Thanks for the extensive reply. I will, but getting distorted sound directly after the hearing test wasn't that great of an experience, first impressions count right? Maybe start with Mild as default after the hearing test. Can you tell us a bit more about what it is you're doing in terms of sound processing (a bit more technical maybe even? Types of FX, etc.)

@jesse__muller @phiwitz That's indeed not a great first experience, and generally should not happen. In addition to working on the UX, we're continuously improving our fitting algorithm. I'd be curious to get a little more info on your experience to know how to make it better in the future. Can I ask what kind of headphones were you using for the test? And what was your environment like? Right now I'm at a convention where people with all different kinds of hearing profiles are trying out our app. The amazing thing is that a setting that sounds very distorted to me, sounds great for somebody who'd otherwise be using hearing aids. Now that doesn't change the first experience for you and that's something we should fix. On the sound processing side, the main thing is that we do is mimic the way the cochlear processes sounds. At the moment the algorithm focusses mostly on lifting up the higher frequencies as well as some lower frequencies to balance that out. We don't add any types of effects, but really try to focus on making it sound more natural, even though your hearing might not be perfect anymore. Thanks again for your considerations!

@gknook Congrats on being featured on PH! Liked the idea and will try it for sure! By the way, which mobile analytics tool do you use to track your app usage? I'd suggest trying http://inapptics.com/ to see how people actually use your app. Have a look, I bet you'll like it ;)

@mofodox Thank you so much! Glad you like it. Name is a good point. The thing is that we also have a hearing test and want to differentiate from that. Furthermore in the future we're looking at expanding to other sound (for example environmental sounds, which you can try already in the Mimi Music as well)

@jagratdesai Thank you for comment and your feedback! Cool that you like it. We're also pretty excited about where headphone technology is going towards and how we can leverage that. Working on the UX of the app is important to us and you'll see improvements in the future. We want to move to a more guided approach but to a large extent were still testing how the people would respond to the music based on their earprint (the standard profile that we previously had was working well, so this is in that sense an experiment). -> Just today I was doing a user test with an improved fitting algorithm and could see future improvements both on the UX and tech side. Spotify folders is a good point as well, will look into that with the team!

@bennokress Thanks for your question. The access to music is of course very important, and we'd love to add Apple Music support. Unfortunately right now it's out of our hands however. The API that Apple offers is too limited for us to add our processing to.