LuggageHero
p/luggagehero
Store your luggage in local shops (in London and Copenhagen)
Mia Grosen

LuggageHero — Store your luggage in local shops (in London and Copenhagen)

Featured
68
Replies
Best
Sam Cholera
Nice concept. As an idea for indy shops, try tech / mobile (cell) phone type stores. Chances are security is a bit better overnight. Also luggage stores, might be easier sell to them, as they have a obv chance of upsell.
Mia Grosen
@sam_cholera Hi Sam, thank you so much for your input. We actually already work together with two mobile shop and three luggage stores in London - and your right, they're great partner shops! Find them all here: www.luggagehero.com :-)
Nile Frater
Would be great if you could integrate this with Gophr.com - As much as I would love to leave my luggage somewhere, the pain is then having to go back to get it. (@sebrobert)
Mia Grosen
@sebrobert @nilefrater Thanks for your feedback - transport of luggage is definitely something we're looking into! Until then, we're aiming to get so many locations as possible (50 in Copenhagen and 60 in London so far), so there's always a convenient place nearby :-)
Mia Grosen
See all our locations at www.luggagehero.com
James Drayton
This is brilliant! Can't imagine how many times I was in a situation where I really needed a place to leave my suitcase that wasn't a hostel or a hotel. Do these cafes now have a dedicated room for this or?
Mia Grosen
@drayinvesting Hi James, thank you for your positive feedback! Our local shops use their existing basements and back rooms to store the luggage - our only requirement is that there's no public access to the storage space. You'll be surprised how much extra space a lot of shops have! As we share our revenue with the shops, it's a great way for them to generate some extra revenue :-)
James Drayton
@mia_grosen I see. I will make sure to try this out next time I come to London. Best tof luck to you in your creative and entrepreneurial endeavours!
Mia Grosen
@drayinvesting Thanks James! Shoot me an email at mg@luggagehero.com if you're in need of storage in London, and I'll make sure you get a promo code :-)
Andreas Fruth
This is genius :) This way you can move freely between your checkout and your plane! We need more cities already :)
Mia Grosen
@andreasfruth Exactly ;-) And at the same time you can grab a coffee or lunch if you choose one of our cafes as your storage place - we even have a whiskey store as a partner shop! Check it out app.luggagehero.com ;-)
Tom Klaver
Amazing concept, amazing execution in copy and design. It's been a while since I've seen a service that is so obvious. Looking forward to using this someday!
Mia Grosen
@klavr Hi Tom, thank you for your kind words - always motivating to hear that other people like what we do! Feel free to reach out to me for a promo code if you need to store your bags in London or Copenhagen :-)
Derek J. Sine
This is hot! You should sync up with the crew at http://www.getbounce.co ... Could be very complimentary!
Mia Grosen
@dereksine Thanks for the input Derek, I'll check it out 👍
Philip Vasquez
Great idea. Please start this in other cities. As someone who travels frequently lugging around a big suitcase is a very pertinent problem. Get in touch if you're looking to expand to Gibraltar.
Mia Grosen
@philipvasquez Great, thanks Philip!
Joe Farish
Great idea for a service, incredibly useful when staying at an AirBnB as there is no Hotel Reception to leave your luggage with. With the volume of leads they would have it wouldn't surprise me if this was a space that AirBnB makes a play in. Luggage Hero looks good but this is also the same concept as Nanny Bag which is live in more European Cities right now - https://www.nannybag.com/en/lugg...
Mia Grosen
@joefarish Hi Joe, and thanks for your feedback. A lot of our customers have been recommended our service from Airbnb hosts, so you couldn't be more right. I know NannyBag and think they're doing an amazing job. It only shows that there's definitely a market for a service like this!
James Sung
What about potential terrorist threats? Do you have a screening protocol in place?
Mia Grosen
@entrepreneurish Hi James, thank you for your question. Security is something that we take very seriously. First of all you can't make a booking without registering with your fill ID and payment card. Based on this we do a full background check of all users before they leave their bags. Secondly, all shop owners/staff have the right to ask what's in the bags and to ask the traveler to open their bag to confirm. We're proud to say that we have stored more than 6500 bags by now and have not had as much as a stolen luggage tag or a broken zipper. Please reach out if you have more questions! - Mia
Şamil Karahisar
@entrepreneurish @mia_grosen I don't think this is good enough security though. And sorry but numbers in this case have no meaning. You could store 100000 bags and not have a single problem, but if the 100001 bag explodes you are doomed. Great idea though. I hope you can fix this security problem, with a clever technology integration.
Bernhardt Scherer
@entrepreneurish I don't see a higher security risk than when a bag is somewhere stored in a corner and the "terrorist" is leaving. In most cases somebody will tell the owner about the "lost" bag, he'll keep it and wait for the customer to call or will hand it to the lost and found. Would be sad if the first thought would be "oh this might be a bomb". I think people nowadays really tend do exaggerate the risk of terrorist attacks..
Mia Grosen
@entrepreneurish @bboernard I could not agree more Bernhardt.
Agnieszka
@entrepreneurish @mia_grosen James, how is it different from leaving your luggage in a hostel? They don't have any screening protocols.
Keith Mander
Booked immediately for an upcoming stay in London. Superb idea, especially where in London where "Excess Baggage" (found in all the major train stations) charges much more than that.
Jeremy Suarez
Hello Mia, I am the founder of Storageroomz.com (Airbnb for storage). It would be interesting to chat with you about working together.
Mia Grosen
@jeremyjsuarez Hi Jeremy! Sounds great - please get in contact via email mg@luggagehero.com
Chen Zeev
When is NYC coming?
Mia Grosen
@bulleitandcoke Chen, within 2017 😉
Fletcher Fowler
@mia_grosen and SF?
Reggie Leonard II
@mia_grosen @fzf @bulleitandcoke Yes to both of these cities. They're the ones where I need it most frequently. Glad to hear that NYC is coming within the year. Hopefully there's a similar timeline for SF!
Mia Grosen
@fzf @bulleitandcoke @rleonard2 Yes, SF is definitely on our list as well!
Joseph Ayoub
This is way too needed to not have existed before. Good job there.
Mia Grosen
@joseph_ayoub Thanks for sending good vibes!
Valentin D
This is one of the best idea I've seen ! Surprised it doesn't exist : that's so useful ! What about launching it in France ?
Mia Grosen
@valdecarpentrie Hi Valentin, thank you for your positive feedback! We will definitely be looking at expanding to Paris 😊
Rashiq
This is amazing. Needed something like this so many times before!
Mia Grosen
@rashiq Hi Rashiq, that's exactly why we startet it - we've been stuck with our luggage so often ourselves!
Mohammed Rafy
Damn. This is so cool.
Mia Grosen
@rafyasarmatta Thanks Mohammed!
Chen Zeev
Oh man. Best product I've seen all year
Mia Grosen
@bulleitandcoke Thanks for the kind words Chen!
Steven Rueter
Great idea 💡
Mia Grosen
@rueter Thanks!
Ian Rumac
Love it! Such an amazing idea!
Mia Grosen
@ianissoawesome Thanks Ian, we're pretty excited as well!
Alex White
Oh man I could have really used something like this in Taiwan, awesome idea!
Mia Grosen
@alexwhitedev thanks Alex!