Niv Dror

21.co — Replace your public email with an inbox that pays you.

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The 21 app allows you to earn bitcoin in exchange for answering messages and completing tasks. After answering a message or completing a task, you will receive a task reward in bitcoin.

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Balaji S. Srinivasan
21 allows you to replace your public email with an inbox that pays you. The idea is that you set up a 21 profile (like 21.co/naval) and people outside your network can now pay to contact you. You can keep the money or donate it to charity. It's like LinkedIn InMail, except you actually get paid :) And we use bitcoin under the hood, so it works in any country. You can sign up for a profile and answer messages on either web (at 21.co) or mobile (at ios.21.co). Note that "answering a message" is only the simplest task that the 21 webapp and app support. You can also complete surveys and do more complex things. You will see one of these surveys in the tutorial when you boot up the app; more are coming. But right now, the primary source of tasks will be paid messages to you from people outside your network. And the simplest way to solicit more such messages is to put your 21.co profile link on your homepage or Twitter bio, like this or this.
Duane Wilson✌️
@balajis Super! logged in via facebook, created username, verified email, had prompt to login again, did so, login window persists... am logged in and can click other tabs but that initial empty state is confusing IMHO. Looking forward to using this and adding other nonprofits 👏
..
Signed up. I'm curious to see how this plays out. Great idea @balajis!
Rick Chen
Love the idea and it's huge potential, looking forward to seeing what other tasks are there besides surveys and outside network contacts.
billy smartt
@balajis This was one of the cleanest launches I've ever seen. Signed up on web, got the email verification notification on my phone, which linked to the ios app, everything worked seamlessly, and both products felt very mature. Logo and UX are very well done. I'm quite impressed!
Chad Whitaker
I would prefer to verify my identity using AngelList - I don't have a LinkedIn account 😆
Nikolas Huebecker
@chadwhitaker I don't have one either and can't figure out another way to be verified.
Chad Whitaker
@nhuebecker It looks like we'll have to create a LinkedIn account 😣
Nikolas Huebecker
@chadwhitaker I did but you need 50 connections in LinkedIn for it to work
Balaji S. Srinivasan
@chadwhitaker AngelList support is coming!
Balaji S. Srinivasan
@nhuebecker @chadwhitaker Right now, you can email verify@21.co and we'll take care of you. As context, we've had a crush of signups recently and are working hard on streamlining the process. Starting next week, verification will be integrated with signup on both web & mobile, and we will give you a timeline on how long verification will take (it should be quick once that's up and running).
Nick Abouzeid
And... if you want to do a good thing today, you can donate the approx $1.75-ish in btc that you'll receive for completing a 4-question survey to a nonprofit!
Balaji S. Srinivasan
@nickabouzeid Yup! Right now we support Black Girls Code and Folding@Home, but we'll be adding more over time. If you have ideas on what we should add, we set up a quick form at nonprofits.21.co that you can fill out.
Ethan Kravitz
@balajis @nickabouzeid sidenote is there a db/api for pulling a list of vetted non-profits that users could select for donations. Is the list at something like Amazon Smile built in house?
Niv Dror
Everyone should sign up to the new 21 app because free bitcoin
Mohit
@nivo0o0 Thats not free bitcoint. That is dollar? Or I am missing something?
billy smartt
@mohitify @nivo0o0 the only way to cash out is BTC. This seems like a wise decision, given how many PH comment threads start with "This isn't available in my country (or currency)".
Nitin Muthyala
Lol what a waste of time. It's probably fake guys. Keeps saying failed to cash out.
Nick Abouzeid
@nitin_muthyala This is the latest offering from 21.co, one of the oldest bitcoin companies in the space who has raised $121MM from a16z, Qualcomm, and Peter Thiel. I highly doubt this is "fake." Probably some sort of bug, reach out and they should fix it for you instead of complaining online.
Balaji S. Srinivasan
@nitin_muthyala Hi Nitin, you may not be able to cash out till you get verified. This prevents people from setting up many fake accounts and just trying to cash out. You can email verify@21.co and we'll help you. As per this comment, we're working on streamlining and partially automating the verification process and should have something by next week.
Nitin Muthyala
I was wrong that its a fake. It indeed worked. I guess the problem was the app UI/UX and inaccurate error messages made it look like a fake.
Vasily Kuznetsov
I have completed all the initial tasks but now can't cashout bitcoins. It just gives me a "failed" error message. Also, I wonder where does all of that money come from...
Balaji S. Srinivasan
@vasily_kuznetsov Hi Vasily, if you have an issue can you send a screenshot to support@21.co? It may be that you haven't gotten verified yet.
Alexandre Sartini
I'm a bit confused with the authorization asked when linking my coinbase account. It can buy bitcoin on my behalf, overcome the 2-step check process to send 100 USD... So basically it can steal bitcoin from my account or did I get this wrong?
John Brett
@asatwork I found this very confusing as well, didn't link as a result. Needed way too many permissions that weren't explained.
Balaji S. Srinivasan
@asatwork Hi Alexandre, great feedback and we're going to remove that permission. It is a historical holdover from the command line version of the API, which allowed you to buy bitcoin for use in applications.
Balaji S. Srinivasan
@johnbrett_ @asatwork John, completely agreed. As noted in my comment above, we will remove those extraneous permissions; they are due to historical factors.
Antonio Bustamante
I think that's pretty cool, but I'm a bit confused. It's not very clear what kind of tasks the user has to do. The page linked from this thread doesn't explain examples, and digging in, the only example I can find is a answering a survey question and responding to recruiting emails. Is it like Spare5, where they're essentially paying people to feed data to their ML dataset, or is it customer research surveys, or something else?
Balaji S. Srinivasan
@antonio_bustamante Great feedback. See this comment here for more detail. The quick answer is that the primary task type you will get over the next few weeks is of the form: "answer this message from someone outside my network and earn $20". You can solicit those reply-to-earn tasks by posting on Twitter, like Ben Horowitz and Muneeb Ali did. But we also have support for surveys and several other kinds of tasks, a few of which you can see in the introductory tutorial. The relationship between "pay N strangers to complete a survey" and "pay one stranger to answer a message" is that you might want to run a survey first, and then send messages to a subset of people as determined by their answers to the survey. For example, send out a survey asking whether 1000 people you don't know are both (a) fintech angel investors and (b) interested in your company. For the 14 that reply yes, send individualized messages to them to follow up.
Arlo Gilbert
I'll be the devils advocate here: First.... Love the concept but getting a "reply" seems like a pretty tough thing to measure, how are you going to do that? For example Ben Horowitz is charging $100 for a reply. What exactly does it mean that he "replies"? Does it mean a 1 word answer or a 4 paragraph answer to a deep question about a subject he is an expert in? Or does it mean that a dialog has begun that can go on for x messages and days? To pay for a true conversation is very different than to pay for a single reply to a message. Second... What the motivation is for the recipient? Aren't most recipients who are worth paying to have a conversation with likely already wealthy? Wealthy people generally value time more than money and would rather get no email, donate 10k to a charity, and just not be bothered. Is that a future feature? Third... Hasn't this been tried in quite a few different variations over the years? Why is this now a good idea? Creative pivot though. I hope you find success.
Kelly McGrath
@arlogilbert do you recall any of the others that have tried?
Karthik Balakrishnan
@arlogilbert Any update on this @balajis?
Balaji S. Srinivasan
@arlogilbert Just saw this. Great qs: > First.... Love the concept but getting a "reply" seems like a pretty tough thing to measure, how are you going to do that? For example Ben Horowitz is charging $100 for a reply. What exactly does it mean that he "replies"? Does it mean a 1 word answer or a 4 paragraph answer to a deep question about a subject he is an expert in? We're rolling out Uber-style bidirectional ratings soon. So a good reply will be a reply that is highly rated by the sender. That could be short or long. Similarly, you will be able to rate the messages coming in to you, just like Uber drivers can rate passengers. > Second... What the motivation is for the recipient? Aren't most recipients who are worth paying to have a conversation with likely already wealthy? Wealthy people generally value time more than money and would rather get no email, donate 10k to a charity, and just not be bothered. Is that a future feature? Very good question. A few points in response: First, the use cases we have in mind aren't casual conversations/QA but very focused business applications like fundraising, sales, and recruiting where you would pay a high price for a response. Some of these recipients are already wealthy, but certainly not all of them (eg engineers are not wealthy but get a lot of LinkedIn InMail messages from recruiters). The size of the LinkedIn InMail market indicates that this sector is not trivial. Second, this is net new money that you can earn in interstitial times while in the back of an Uber or on the way to the airport. Wealthy people would do it for the same reason they like getting faves for their tweets -- because it's convenient and fun, and they can support a good cause while doing it. It's not a job by any means, but a few famous folks on 21 have already raised fairly substantial sums for charity in their spare time. Third, you are absolutely right that wealthy people value their time. But right now they get tons of unsolicited email and the only way they can prioritize is by whitelists and introductions from friends. Many of them would like to branch out, and ranking inbound messages by price while donating to charity is a novel mechanism to do that. It's similar to Buffett's annual charity auction. > Third... Hasn't this been tried in quite a few different variations over the years? Why is this now a good idea? We think Bitcoin is one of the biggest differences. The presence of scaled social networks is another factor. And we have a few features coming out that we think represent a different take on the space. With that said, we'll see! > Virtual reality was an abject failure right up to the moment it wasn’t. In this way, it has followed the course charted by a few other breakout technologies. They don’t evolve in an iterative way, gradually gaining usefulness. Instead, they seem hardly to advance at all, moving forward in fits and starts, through shame spirals and bankruptcies and hype and defensive crouches — until one day, in a sudden about-face, they utterly, totally win.
Adam Kimball
@balajis @arlogilbert Implement a signature people can save as a Auto Respond on their inbox. A little banner that says Contact on 21lists and a button could go a long way for scale. that will be $1 plz n_n
Abhilash Jain
Also use this to connect instead of LinkedIn Inmail's :) Go here for a quick snapshot of what your personal inbox would look like: www.21.co/abhilashjain Great, I'm sure most of the people would find immense value with this. Bitcoin all the way. Thanks for making @balajis Also when is the Android version coming out?
Balaji S. Srinivasan
@findabhilash The Android app is coming. You can use web and mobile web for now :) If you want to be notified when the Android app comes out, go to our homepage, click the Google Play button, and enter your email when the modal pops up.
shlomir
you need to register with your linkedin account for cashout to work (as they say). there goes anonymity.
Balaji S. Srinivasan
@s_r_ We don't support anonymity, but we do support long-running, well-behaved pseudonyms. That is, we would verify Satoshi Nakamoto, StartupLJackson, or SwiftOnSecurity. In the absence of some form of verification, you get bots signing up to cash out the free bitcoin. In addition, anonymous accounts can only do the lowest skill tasks, as neither we nor anyone else can target them for higher skill tasks (as we know nothing about them).
JT "Tollie" Williams
@balajis @s_r_ I'm looking for an alternative way to activate Cash Out. I'm not active on LinkedIn, and I'm below the connections minimum. I don't find LinkedIn worth the time or money, and I don't like their email spam tactics. I understand your need to prevent people from writing bots, but is LinkedIn really the best / only solution? I would happily connect a different network or send a handwritten postcard to say hello. Thank you for developing a service that has great potential. EDIT: Or perhaps, simply don't enable the free bitcoin-earning tasks until an identity is connected, but enable Cash Out. This way, for instance, I could sign up with both a personal and professional username, but only earn free bitcoin on one.
Niv Dror
Was so glad to see this post pop up in my Medium feed by @ntmoney "Earn Anywhere with the 21 App" https://thecontrol.co/earn-anywh...
Andy Kim
Once a user reads the task of being notified there is an iOS app, users should receive an email w/ the link to the iOS app to reduce the friction to download. #$0.02
Andy Kim
Another thing: You should set up tasks for people to use their vanity URLs on their social media then verify to award $.
Balaji S. Srinivasan
@drew23 Both great ideas that we will incorporate! Relatedly, we are working on Slack-style magic links to make mobile signup even easier.
Chris Messina
Top Hunter
This is a pretty interesting product... Check out—here's my profile: http://21.co/chrismessina
Mike Moloney
Cool concept! I wonder how many recruiters will actually use this though. :)
Balaji S. Srinivasan
@moloneymike :) Just wait!
Mike Moloney
@balajis That's what I like to hear. Good luck to you and your team!
jonathan mendes
Really cool addition! Getting bitcoin/money for completing the on-boarding was 👌 From a business & fraud PoV I also really like what you guys have done to verify users (via their social accounts). Was pleasantly surprised to see that I got 10 cents for every social profile I connect, yet those additions weren't added to my 'Log' I guess the question I have left is, other than sharing my profile to get people to send tasks/ask questions, how else can I earn that phat BTC?
Balaji S. Srinivasan
@jonathanamendes Awesome! Glad you liked it. Sharing your profile to answer paid messages from people outside your network is the primary way to earn bitcoin right now, but we have more ways coming soon. See this comment for more color.
Jaime Macias
Is there a searchable directory of users?
Balaji S. Srinivasan
@jmacias It's on the roadmap!
Abdussami Tayyab
@balajis It hasn't been working for me, been trying since morning :(
Balaji S. Srinivasan
@abdussamit Please contact support@21.co with a screenshot of your issue and we will help!
Andy Artamonov
Cool 😎 idea 💡 but need debug or boost, can't complete fb activation ((( will try to reg with mail
Balaji S. Srinivasan
@andy_artamonov We were under heavy load and just added capacity. Try again? If not, can you email support@21.co with a screenshot and we will help!
FDLS
Can you automatically refund people who pay to contact you?
Balaji S. Srinivasan
@analogwired Yes, you only pay if you get a response. We will also soon be adding Uber-style bidirectional reviews, so that both sender and reader rate each other after each message.