Kotae - Convert website visitors into customers
Kotae is the AI chatbot that transforms your website into a 24/7 lead generation powerhouse, delivering instant customer support with smart text and voice chat, unlocking visitor insights, and driving conversions. Setup takes just minutes with no coding.
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Kotae
Hey Product Hunt community! 👋
Meet Kotae, the AI chatbot that transforms your website into a 24/7 lead generation powerhouse. Delivering instant customer support via smart text and new real-time voice chat, Kotae unlocks valuable visitor insights and drives conversions with a setup that takes just minutes, no coding required.
We’re thrilled to announce Kotae V2, a total evolution built for modern businesses seeking smarter, faster, and more engaging ways to connect with their customers.
What’s New with Kotae V2?
A Modern, Intuitive Experience ✨
We’ve completely revamped our design for a sleek, futuristic look that makes managing your chatbot a pleasure. Our reimagined, clutter-free interface ensures every tool you need is just a click away, so you can focus on what truly matters, engaging with your customers.
Enhanced Lead Generation & Visitor Engagement 🚀
Kotae V2 is engineered to support your business at every stage of the customer journey:
Seamless Multi-Channel Interaction: Now, website visitors can interact with Kotae via both text and our newly added real-time voice chat, making conversations more natural and immediate.
Deep Analytics and Insights: Our interactive dashboard now offers intuitive analytics along with summarized conversation histories, giving you actionable insights into visitor intent that go well beyond standard metrics.
Effortless Lead Escalation: Streamlined escalation features ensure that qualified leads are seamlessly transferred to your team, so no opportunity is left behind.
Smarter AI, Faster Training, and Customization ⚡
Accelerated Training: Experience lightning-fast training speeds and sharper AI responses. Train Kotae V2 on your website content, document files (PDFs, DOCX), and beyond—so it adapts quickly to your growing knowledge base and delivers interactions that reflect your unique business needs.
Customizable Chatbot: Personalize your chatbot’s appearance and tone with theme colors, avatar logos, and welcome messages that align with your brand identity effortlessly.
Insight-Driven Conversations: With detailed keyword reports and preset questions, you gain clarity on what your visitors care about most. These tailored prompts not only stimulate engaging interactions but also help steer conversations toward conversions.
Effortless Integration: Enjoy one-click installs for WordPress and Facebook Messenger. Whether you’re capturing top-of-funnel interest or following up on quality leads at the end of the funnel, Kotae V2 is designed to meet your needs across all channels.
Beyond the Expected 🌟
We believe in delivering value that goes well beyond standard analytics. With Kotae V2, you not only get a powerful chatbot; you gain a comprehensive tool that deepens engagement, reveals visitor insights, and ultimately drives higher-quality leads. Each enhancement, from voice chat to streamlined features, has been crafted to differentiate Kotae V2 from the competition and ensure you enjoy a superior, modern experience.
Join us on this exciting journey as we redefine customer engagement with Kotae V2. Discover the evolution that makes every conversation count.
Visit Kotae now and see the transformation for yourself! 🎉
@ujmishra Amazing work! How does Kotae handle escalations to live agents during off-hours?
Kotae
@masump Thanks for the question!
Kotae sends an email with the content of escalation message to the Business Owner/ Support team. They can also view the details of it on dashboard. Every escalation message contains the email of the user so that it's easier for Business Owner/ Support team to follow back.
@ujmishra @dubaduc and team, huge congrats on the launch! :)
Super excited to be hunting Kotae V2 on Product Hunt today!
Quick backstory:
I and the Kotae team met during their first launch and since then I have been watching their growth story.
As we spoke, it was clear they were solving a real pain: not just building another knowledge base, but making it way easier for teams and customers to actually find and use information.
What Kotae V2 brings for you:
Text + Real-time Voice Chat
Deeper Analytics
Effortless Lead Escalation
Smarter, Faster AI
Customizable Chatbot
Easy Integrations with WordPress and Facebook Messenger
Why I’m backing Kotae:
Most bots either feel robotic or get lost with scattered information. Kotae V2 feels sharp, personal, and designed for real conversations that not only engage but actually drive conversions.
If you’ve ever wanted a smarter, more human-like way to capture leads and support visitors across channels, you’re going to love giving Kotae a spin. :)
minimalist phone: creating folders
Neat idea to use your solution (AI chatbot on the website for demonstrating).
The outcome, but also the limitation I see, is that it operates only with data that was uploaded, so I cannot get the information I need. Maybe at that point, I would automatically try to add the option to contact the support for this information + email of the support.
But in general, I like it! :)
Do you have a plan to create a more complex CRM system? Something similar to Crisp? As far as I know, they also included a similar AI option for customer support.
Kotae
@busmark_w_nika Thank you for the feedback and support! 🙏
You have raised a very important point here. And that's already taken care of by Kotae.
When Kotae can't answer a question, it does the following:
Displays a contact form where users can input their question/request and email. That then gets sent to the Business Owners/ Support team who can revert back
Shares customer support email or contact form link for user to easily reach out
Hence, Kotae blends AI and Human support for maximum customer satisfaction.
Regarding CRM system, it's something we are looking to add a bit down the line. Stay tuned! 😁
minimalist phone: creating folders
@ujmishra Good to know you thought a few steps ahead! :D Looking forward to your progress! :)
Nawvel
The integration with WordPress and Messenger is useful!
Since so many websites are built on WordPress and Facebook ads are still a strong traffic channel, this could make conversions and customer engagement much smoother.
Kotae
@raghavendra_devadiga4
Exactly! Wordpress pretty much covers the majority of websites out there.
And with so many small businesses running entirely off Facebook, it was only natural for us to address that and allow our users to plug Kotae right in the messenger of their Facebook page where all their customers are.
P.S. For websites without wordpress, they can still add Kotae by adding the provided code snippet in <head> tag of the website.
And we are rolling out more useful integrations soon!
HeyForm
Congrats on the launch, Ujjwal!
Any plans to integrate with telegram or Instagram?
Kotae
@luobaishun Thank you for your support, Luo!
Yes, we do plan to add integration for Instagram, WhatsApp and Telegram in the next phase. As of now, it works with Facebook messenger.
@ujmishra WhatsApp would be a great addition! :)
I like the product idea. Is it like Intercom but with more focus on AI-solutions?
Kotae
@michael_vavilov Thank you for your support!
Kotae does have similarity to Intercom. However, we are much more friendly to SMEs who prefer a very simple and easy set-up and something that does exactly what it's supposed to do (answer questions to website visitors) without all the additional frills.
AI Launchpad
Looks slick, what kind of integrations do you currently have? (Salesforce/ Hubspot etc)
Kotae
@thisiskp_ Thank you for your support! 🙏
As of now, our focus is to ensure that our core userbase (SMEs) can use Kotae efficiently. And with that in mind, we have Wordpress integration to easily enable our users to setup Kotae on their websites. And given that a large amount of our users run their business entirely via Facebook, we offer Facebook Messenger integration, whereby Kotae can run within their Facebook Business Page's messenger.
We do plan to roll out more integrations shortly in the future and Salesforce is on the list.
I mean a lead-gen powerhouse is all I need & want atm - So we basically integrate it & it goes?
Surely it scans the website etc. & do we have to give it context too?
Best of luck today team!!
Kotae
@cranqnow Yes, you create an account, give it your URL (and any other files optionally) and integrate it to your website. And sit back and relax!
It scans your website, and if that's not sufficient, you can just add more information by uploading any files with relevant info you want Kotae to learn from.
This looks powerful but I am curious how well does Kotae handle constantly changing knowledge bases where information updates frequently?
Kotae
@ragsyme
Kotae gives you several options to update the knowledge base. You can either retrain with the contents of your website, if there's any update there. You can also upload any new files (PDF, DOCX, CSV, etc.) that you may have. Also, you can simply add a list of FAQ easily within the Kotae dashboard. Kotae learns and starts using the newly updated information immediately, ensuring that your customers always get the latest info.
Congratulation on the launch.
This tool can bring any platform to life!
Best wishes to the team!
Kotae
@evan_paul
Thanks for the support and words of encouragement!
Congratulations on the launch! Does Kotae support Shopify?
Kotae
@virgil_dean94
Thanks for your support and the question! 🙏
As of now we don't have Shopify integration, but this is something in our list and we will be shortly releasing it.
Elisi : AI-powered Goal Management App
Sounds like a huge leap forward for Kotae! 🚀
Love how you focused not just on making the chatbot smarter, but also on making the whole customer journey smoother — especially the new real-time voice chat and deep visitor insights. Those features are seriously next-level for lead generation.
Really curious: are there future plans to integrate even tighter CRM automations (like pushing qualified leads straight into a pipeline stage)? That would make Kotae even more of a powerhouse!
Congrats again on the V2 launch — the new experience sounds awesome! 👏
Kotae
@williamrobertscott Thank you for your support and sharing your thoughts! 🙏
We do have plans to add CRM integrations to make the whole Kotae experience further seamless and add more value to what we already provide. Stay tuned! 😁
Amazing work! How does Kotae handle escalations to live agents during off-hours?
Sounds like factors.ai whats different in this?
Kotae
@vini_fiddlecube Thanks for the question Vini!
From what I understand, Factors is more about tracking user behavior and providing analytics to improve conversion.
On the other hand, Kotae doesn't track users or is involved in anything similar. Kotae is all about giving business owners an easy way to enhance customer support. Kotae is an AI chatbot helps website visitors by providing answers to questions they may have about the business' services. This helps in enhancing customer experience and improving conversion and sales.
Kotae
@moaz_ahmad Kotae works equally well with all industries. As long as there is enough training data, Kotae can learn about your business regardless of the industry and support your website visitors by providing them the information they need. And helping you improve customer experience and increase sales.
Really impressed by how smooth the voice chat feels — it actually made the interaction more natural. The new dashboard layout is also super intuitive. Looking forward to seeing more integrations like WhatsApp soon!
Voice chat is a bold move—love the ambition. Curious though, how do you handle scenarios where real-time voice might create friction instead of reducing it?
Kotae
@shreyans_assistiv Thanks for the comment!
We certainly like to stay ambitious and innovative. As for voice chat, we don't anticipate much of a friction. However, if it was to happen for some reason, users can always use text based chat.
Kotae is cool! It's like having a 24/7 team on your website that chats with visitors.Good Idea!
Kotae V2 feels like a big leap toward redefining customer engagement in the AI era. Especially with real-time voice chat and action-driven visitor insights, it’s more than just a chatbot — it's shaping a new standard for interactive lead generation.
I’m curious — as AI models keep evolving, are you planning to personalize voice interactions based on individual visitor profiles or past behaviors too? That could open up even more exciting possibilities!
This looks super useful—especially the voice chat + lead escalation combo. Love how fast setup sounds too. Definitely trying this out for our site! 🔥