Kommunicate
p/kommunicate
AI-Powered Customer Service Automation Platform
Kevin William David
Kommunicate GenAI β€” Easily deploy generative AI bots on any platform
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Supercharge your customer support with Kommunicate's generative AI-powered chatbots that can be trained on your documents, FAQs, and Knowledge Base. Deploy them on any website, mobile app, and messaging platforms like WhatsApp, Messenger, and Telegram.
Replies
Manab Boruah
πŸ™ Thank you to everyone who stopped by to show their support for us. And a big shout out to @kevin for hunting Kommunicate. The Product Hunt community is amazing πŸ’– We are overwhelmed by the amount of support that is pouring in. Your comments inspire us to work even harder. With Kommunicate Generative AI, we aim to democratize the deployment of generative AI-powered bots on all channels of communication for customer support use cases. Please take some time out to try out the product and share your valuable feedback. Signup for Free for a 30 days trial - https://dashboard.kommunicate.io...
Devashish Mamgain
Hey Product Hunt Community πŸ‘‹ I'm Devashish, CEO and co-founder of Kommunicate, a generative AI-powered customer support automation platform. We're thrilled to announce the launch of Kommunicate Generative AI on Product Hunt today, aiming to democratise the deployment of GenAI-powered bots across all major communication channels. In recent months, our users have expressed a strong desire for the ability to create and deploy generative AI-powered chatbots not only on websites but also on native mobile apps for iOS, Android, Flutter, React Native, Ionic, Cordova, and various messaging platforms like WhatsApp, Telegram, Viber, Line, and more. So, here we are, excited to introduce the Kommunicate Generative AI solution to you. With Kommunicate, you can effortlessly train your bot using public URLs and documents such as PDFs, DOCs, and TXT files. You can even integrate it with your existing Zendesk and Salesforce Help Centers and Knowledge Bases. Enjoy real-time data access through APIs, ensuring your customers always receive the most updated, accurate, and actionable information. And most importantly, you can hand off the chat to a human agent whenever necessary - because we know that nothing beats human empathy, not even AI. With the Kommunicate Generative AI solution, you can: Train Your Bot Effortlessly: Save time manually training the bot for each intent. Simply update the document or refresh the URL link, and you're all set. Always Be Contextual: Provide contextual responses to user queries with our GPT-4 powered technology, avoiding poor user experiences. Seamlessly Integrate: Easily deploy our GenAI-powered chatbot on any messaging platform, website, or communication channel of your choice. πŸ“±πŸ’» We're eager to receive your feedback and comments and hope to get some love from all of you here on Product Hunt! Thanks @kevin for the hunt!
Franklyn Pereira
Effortless, Contextual, and Seamless are three great adjectives to get my curiosity for a solution to help manage communication across channels. AI is great, however, having an option to always hand-off and add that human touch is key. Congrats to you and team Kommunicate on your Launch. @kevin @devashish_m
Devashish Mamgain
Thanks @franklynpereira Ability to handover to human is one of the key differentiator.
Devashish Mamgain
hey @chika_nnaji Buffer seems to be more for automated toolkit for social media, on the other hand Kommunicate is for automating your customer support and service using GenAI chatbots
Akshat Dhabi
This is great and Kummunicate GenAI will surely bring TATs down and bring delight to customers! Congratulations on the launch team!
Manab Boruah
@akshatdhabi14 thanks for your support. This means a lot.
Priya Singh
Congratulations on the launch! Just wanted to share my experience with Kommunicate's chatbots – they're honestly a game-changer! πŸš€ You can train these little wizards on your docs and FAQs, and poof! They're all set to help out on your website, app, or even your fave messaging apps like WhatsApp and Messenger. It's like having a super reliable support sidekick. Awesome work, team!
Manab Boruah
@priyasamarthya1 thanks for the shoutout. We are glad you found the product handy and supper easy to use.
Abhishek Pandey
Looks amazing, congrats for your launch.
Manab Boruah
@abhishek_pandey10 thanks for your constant support throughout our journey β™₯️
Deepak Dutt Mamgain
Congratulations 🎊 for the launch..
Manab Boruah
@deepak_dutt_mamgain thanks for the support.
Anthony Latona
Cool looking platform! It'll sure save time by learning from the site contents instead of manual uploads. Would this work on ecommerce sites too; for product questions and specific help? Congrats on the launch!
Manab Boruah
Hi @anthony_latona yes this feature works for E-commerce websites. The bot can provide real time answer to user queries like pricing, product information, reviews. You can train the bot on your helpcenter or your community page so that if that question has been answered before, the bot will provide that answer to the user.
Atsuki Hasegawa
Congrats on the launch!
Deepak Rawat
Kommunicate GenAI stands as a transformative solution, providing businesses with the tools to harness the complete capabilities of generative AI bots. This groundbreaking platform goes beyond mere simplification; it redefines and elevates the entire process of deploying generative AI bots on diverse platforms. This versatility positions it as an indispensable asset for businesses and developers, ensuring they stay at the forefront of the evolving landscape of AI-driven interactions.
Garen Orchyan
Congratulations on the launch team, best of luck today πŸ¦„β™₯️
GermΓ‘n Merlo
Devashish, way to go! What an innovative way to effortlessly deploy generative AI bots. That's amazing! You must be so proud of the work you did. I'm sure it will be a great asset to many people. Well done!
Devashish Mamgain
Thanks @german_merlo1 for the kind words. Yes, we are proud of our team at @kommunicate
Manab Boruah
@german_merlo1 thanks for your support. This means a lot to us.
Kate Ramakaieva
Congrats on the launch! What other messengers do you plan to support later?
Manab Boruah
@kate_ramakaieva we are almost done with Instagram integration. Once it’s done, brands and business can start automating their support on one of the most loved apps.
Devashish Mamgain
@kate_ramakaieva Instagram, Google Business, Wechat
George Tsiramua
Good luck with the launch and further development.
Manab Boruah
@gtsiramua thank you πŸ™
Parth Shrivastava
I have been seeing the work done on Gen AI from Kommunicate team - and the results are phenomenal. This reduces a lot of burden on multiple teams for success, support and onboarding. Cool stuff, guys!
Manab Boruah
@parth_sh thanks a ton for your kind words. We know we’ll always have your support ❀️
Alex Gavril
Now that's worth exploring! Congrats on the launch! πŸ‘
Manab Boruah
@alex_gavril1 thanks for checking us out. Your support means a lot to us.
Syed Zainul Haque
I recently had the opportunity to explore "Generate AI and Bot," and I must say, I'm thoroughly impressed. This innovative tool stands out in the burgeoning field of AI and bot technology with its intuitive interface and versatile functionalities. This can be a game changer
Manab Boruah
@syed_zainul_haque thanks for the support. This means a lot to us.
Jorge Esteban Cisneros
Great! Congratulations on your launch @manab_boruah1 @devashish_m
Devashish Mamgain
@manab_boruah1 @jorge_esteban_cisneros Thanks Jorge for your support. Its because of suggestions from customers like you that we are able to evolve the product constantly.
Nico Spijker
Pretty cool how expansive the implementation of the tool is, probably helps with getting a bit more of consistency in how the chatbot responds across channels. What does the team have planned for the roadmap in the upcoming months? Curious to learn more about the direction you're taking with Kommunicate. :)
Devashish Mamgain
Thanks @nicolaas_spijker for the appreciation. Sharing few things from near future roadmap: - Expanding our integrations support with Zendesk, Salesforce, Freshdesk, and other ticketing/live chat solution to bring AI layer in between to reduce the support queries going to agents. - Expanding support for integrating open source or any other AI platform. GenAI space is evolving very fast, and we believe the customer shouldn't get locked in to just 1 provider. - Voice chatbots What are your thoughts on this?
Dhananjay Yadav
Congratulations on the launch 😌
Cedric Mathias
@dhananjay_yadav Thank you so much, your support means a lot to us. Do visit our website and try our product