Internal knowledge base for your team. Klutch is for teams that want to collaborate and organize company information, save time on repetitive questions, and onboard new team members.
Hi everyone! 👋
We’re thrilled to be launching another new product today (our 10th launch so far!). 🎉
This time, however, it is a product very intimate to us. It started out as just a simple internal
canned response extension we called Tray. As a team, it has since then become an essential part of how we implement efficient customer support in our pursuit to grow our wide array of SaaS products and website plugins.
Seeing the benefits first-hand, we thought of launching it as a standalone (and much more comprehensive!) solution for knowledge management that other teams can also use.
Thus, the launch of Klutch!
We get it. We’ve been there!
As your team grows, so will the pile of company information you need to store. Replying to emails becomes a tedious task and juggling over tons of files drags down productivity.
When this happens, the demand for a knowledge management solution like Klutch gets higher.
Klutch provides an easy and efficient way to build a knowledge base and store all simple-to-confidential company pages and canned responses.
The platform comes with a long range of templates for different types of business processes, customization options, placeholders for media files, categorization, privacy settings, and real-time collaborative editing features perfect for remote teams.
For more seamless access to your canned responses, Klutch comes with a browser extension version that you can install from the Chrome or Microsoft Edge plugin repository. This way, you can copy and paste your responses faster while browsing or using any support software like Gmail.
Driven by our desire to share its benefits, Klutch is here to encourage a knowledge sharing culture within your team, which can also promote better accountability, teamwork, and productivity.
We believe you have limitless possibilities ahead of you and your team! We can’t wait to hear from you about how your team can benefit from Klutch.
And of course, we’ll be happy to hear your feedback and how we can make Klutch even better for you!
Lastly, I am very proud of the whole Klutch team for giving their 100% effort on this launch!
Cheers 🍻
Tomer
@tomer_aharon This is the perfect solution! Love the seamless integration of Klutch with other platforms. This way it’s easier for us to organize and streamline the process of sharing information among our team members.
Congratulations on the launch!
What a combo.
A big thanks from me. I've been using this in private beta and can't emphasise enough how impressed I am with what the team have built.
This can legitimately replace your task management app, your spreadsheet app, your notes app, your documents app, Workflow app and it integrates them all incredibly elegantly - on desktop AND mobile.
Massive kudos. Haven't been as excited about a product like this in literally 8+ years.
Been using the Chrome extension and it's very helpful when I reply to tons of emails. Saves me time too, instead of manually typing all responses! Highly recommended :)
This looks exciting, and I agree with @ashiqkiron that the UI is beautiful! @tomer_aharon - Are there limitations to the platform from a team size or enterprise perspective (i.e., scaling)?
@ashiqkiron@samuel_houser thanks! The only limit as for now for the Pro plan is 100GB of total storage (we can provide more, but doesn't seem like it is needed yet)
@gmabsout Thank you! Klutch is more beneficial to Support/Sales/Marketing teams due to our accessible canned responses feature. You can check it out and easily access it from the browser extension (Chrome, Edge) , mobile and the website.
I love your productivity and drive. Congrats. I've built a lot of consumer-facing products and inevitably there comes a time when the copy-pasting of customer support info gets to be a nightmare. Looking forward to giving this a try to see if it can be useful to Uphold, Airtm, Cadoo, or Slyk. Keep up the great work!
@tomer_aharon One of the best products I've seen around lately. it's great to see your focus on documentation. Also, it's great to be able to store and share canned replies. Best of luck on your journey!
Great product that will help many teams. I would like to implement it in the workflow as soon as possible. Thanks to the whole team for your hard work. Congratulations on the launch!
@vivekkatial Thank you! Notion is a great product, but Klutch will be more beneficial for support/sales/marketing teams that also heavily use templates amd canned responses to copy-paste replies for conversations (via chat, email, Linkedin or any other platform)
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