Kaila cuts down on customer support expenses by 35%. It uses its understanding of customer queries to suggest intelligent responses from various sources such as documentation, knowledge bases, and previous customer support tickets.
๐ Hey Product Hunters!
๐ We're super excited to introduce our latest AI tool for customer support teams, powered by generative AI and LLM. Kaila performs semantic analysis on your documentation, knowledge bases, and previous support tickets, and then provides relevant answers. Say goodbye to endless document searches and hello to an AI that's like Siri or ChatGPT for businesses.
โ Problem: Information are scattered across various sources such as documentation, knowledge bases, and previous support tickets. Searching for information takes time to both users and support agents.
โ Solution: By ingesting all your data sources, knowledge base, and past tickets, Kaila creates a personalized AI language model using semantic analysis. When a customer asks a question, Kaila uses this AI model to provide the most suitable response.
๐ฏ Kaila's greatest benefits are speed of use and maximum security of sensitive corporate data. Compared to other tools, we don't use open.ai's LLMs, so we can better secure your corporate data.
โCurious about how Kaila works? Here's how:
1. Sign up to Kaila Studio.
2. Kaila's AI model trains on your manuals, knowledge bases or documentation.
3. Kaila generates customized models for your agents to use right away.
4. Integrate Kaila to your ecosystem.
โ๏ธTo help you get started, we have prepared some sample datasets and agents that you will see in Kaila Studio as soon as you log in.
๐ Kaila is still in beta and so free to use!
@simon_s_j Hi Simon, Kaila is free at the moment. The pricing and paid plans will be introduced later this month. Indexing a blog is not our primary use case, but I see no problem with using Kaila for it too:)
Kaila.ai