@arisa_amano1 Hey how's it going! I was just checking out the tool on your site. I'm very much a non technical type person just looking to create some custom internal tools for restaurant use. How does the end user access these... dare I call them apps? Thanks for what I'm sure was a ton of hard work.

@rrhoover here are some examples: 1. Support lookup tool: Allows customer service reps (with permissions) to quickly view relevant data from your company database alongside ticket details (e.g. from Zendesk of Hubspot) in order to resolve customer issues quickly 2. Refund tool: Allows anyone (with permissions) to view customer orders from your company database, view previous Stripe payments, and issue refunds - all from one tool. 3. Onboarding tool: Allows anyone (with permissions) to quickly check the status of customers who are onboarding, review information, and create/update records. 4. Cross-datasource CRUD tool: Allows anyone (with permissions) to create, read, update, and delete data across your company database (e.g. PostgreSQL, MySQL, MongoDB, Firebase) and business apps like Google Sheets, Salesforce, Zendesk, Hubspot) — in a single interface. 5. Data mapping: Allows anyone (with permissions) to view data from multiple tables (or even systems) side by side, and map records together. 6. Easy CRM integration: Allows anyone (with permissions) to use data from your company database to quickly create a new lead or opportunity in Salesforce or Hubspot.

@rrhoover @arisa_amano1 I am seeing this will accelerate portal/dashboard development for flexible headless platforms that do not offer user tooling.

@rrhoover @arisa_amano1 We're using it to handle common workflows from one place, which has the added benefit of not forgetting to do certain steps! Such as: 1. Approve/reject admin request and then send email 2. Apply gift card credit to an account 3. Manually input donations made through external sources (like mailed checks) which requires updates to multiple tables

@oscargodson Great to hear that!

Thanks @positivelyjc1! Let us know what you think.

@ugo_alves Great question! Unlike Retool, Internal doesn’t require you to know code or be a SQL expert. Anyone can use it, but it still has the advanced features engineers want. We designed it this way because we’ve heard from so many engineering teams that they’re tired of maintaining their internal tools forever and don’t want to be the only ones that can make updates. Internal tools get outdated so quickly so it’s a real problem.

@kylebolt yes... you can call any HTTP service :)

@arthur_benhamou I'm sure you had to spend quite a bit of time building internal tools for a scooter company :) We have a demo environment that is for a fictitious scooter company - definitely a strong use case there.

@tom4 Thank you for the comments! Bubbles is pretty cool.

@mazzeo thank you! Excited to hear your feedback.

@fornerdan thank you! I think you'll find pricing quite reasonable and also pretty standard model (per user per month). Would love to get some feedback from you if you have 20 minutes to talk next week!

@sergeimorozov3 Thank you!