Oksana Budz

Intelswift AI Agents Marketplace - AI customer service automation

Intelswift makes customer support effortless. AI chatbots, Live Chat, and AI Copilot work together to automate responses, assist agents, and provide real-time insights—improving efficiency without losing the human touch.

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Oksana Budz

Hi PH community! 👋


🚀 Intelswift just got a massive update! 🚀


We’ve reimagined Intelswift from the ground up to bring you a fully renewed AI-powered customer service and automation platform—built for speed, intelligence, and seamless workflows.


Managing customer interactions across multiple channels has always been complex—delayed responses, fragmented tools, and lack of AI-driven insights. With this revamp, Intelswift brings everything into one powerful, intuitive ecosystem.


But here’s what truly sets this update apart:
⚡ The AI Agents Marketplace – Instantly deploy vertical AI Agents like an AI Data Analyst, Ticket Prioritizer, or SLA Enforcer—or build your own without coding!

🔥 What’s new & improved:

Fully revamped HelpDesk – Unified live chat, omnichannel messaging & ticketing
AI Agents Marketplace – Deploy specialized AI agents or create custom AI solutions
AI Copilot – Personal AI assistant embedded in every inbox
AI-Powered Knowledge Base – Smarter content creation & instant publishing
Advanced AI Analytics – Real-time tracking of FCR, CSAT, SLA adherence & more
Enhanced Workflows – Automate team processes for maximum efficiency


🚀 Try the all-new Intelswift with a free 21-day trial (no card required!) and for the PH community, get 50% OFF for 3 months with promo code PHFAMILY50 (limited availability).


This is a huge milestone for us, and we’d love your feedback! What do you think of the revamp? Let’s chat in the comments! 🙌

Vladislav Sobolev

Congrats on the launch! 🚀 The AI Agents Marketplace sounds like a powerful addition! How easy is it to customize AI agents for specific business needs? Do you provide templates, or does everything need to be built from scratch?

Oksana Budz
@itelmen hi Vladislav! Thank you! AI Marketplace already has ready to use AI Agents but you as a user also can creat your own in Developer hub with no code required in drag-and-drop interface.
Vladislav Sobolev

@oksana_budz sounds good! Thank you, Oksana ☺️

Samar Ali
Maker
Launching soon!

Excited to introduce Intelswift AI Agents Marketplace today! 🚀 Imagine if Intercom and Zendesk had a baby—you’d get this enterprise-grade AI automation ecosystem.

With Intelswift, you can seamlessly unite your Helpdesk, Knowledge Base, Workflows, and AI Marketplace, all in one place. Deploy AI agents like Data Analyst or SLA Enforcer in just a few clicks, or build your own AI-powered solution—no coding required.

A true game-changer for businesses looking to scale support and operations effortlessly.

Kudos to the team for redefining AI-driven automation! 🙌

Iuliia Demchyk ✨
@samarali thank you so much!!! ☺️
Iuliia Demchyk ✨
As a co-founder of Intelswift i’m excited to share with the Product Hunt community the new approach to AI Agents creation. The easy to platform with AI Marketplace is what businesses need! In just one year the product has improved significantly from basic features to comprehensive tool that makes customer service more efficient. Please give it a try and support us today 🙏
Charles Whiteman

@iuliia_demchyk can't wait to give it a try!

Tania Bell

a great product. love seeing women launch. upvoted. go team @Intelswift

Oksana Budz
@taniabell thank you 🙏
Kaloian Toshev

Congrats on the launch. Your website looks nice (I haven't tested the product). There is something on the landing page that I don't get. The conversation between the AI agent and Roberta. Like why the AI Agents is asking Roberta to connect it to a human? :D You have to fix it, or is the AI agent trying to insult Roberta? :D

Iuliia Demchyk ✨
@mzkvisuals thanks for paying attention to details! 💜 this actually what we’re doing, seamlessly AI human handoff. If Ai is now capable to solve an issue and give the correct answer the platform we’ll transfer a chat to live support agent. So that no conversations are left unsolved. If there is no live agent present, the ticket will be created and the response will be sent by email. Thus customers will be better treated and the support we’ll be more efficient! If you need to find more just schedule a free demo!
Jun Shen

As an engineer, I find the automation of support impressive! 😄

Iuliia Demchyk ✨

@shenjun Thanks!!! that's a pleasure to hear great feedbacks on the well crafted engineering side of the product!!! we care about security, privacy, scalability and usibility!

Sofiia Kunakh

Congrats on the IntelSwift launch! How do you handle scalability when adding AI agents for larger teams or projects?

Iuliia Demchyk ✨

@sofiia_kunakh Thank's for support! We have very useful workspaces with different levels of access, so you can train and deploy AI agents for communication with customers ! Our platform is scalable and you can deploy unlimited AI agents with different purposes across multiple channels. All easy to use and no-code!

Iuliia Demchyk ✨

@sofiia_kunakh And one more comment ecosystem is built the way that we can generate 1 mln AI responses simultaneously in just 1-5 sec without the loss of quality !

Halyna Prykhodniuk

The perfect balance of efficiency and human touch. Excited to see how this transforms support teams! 👏

Oksana Budz

@halyna_plagiarismcheck_org Thank you! Yes, that's our core idea - to boost live agent efficiency, not to cut them from communication. After all, we all want a human touch.

Dmytro Chervonyi

🚀 Huge congrats on the Intelswift revamp! The AI Agents Marketplace is a game-changer—instantly deploying AI-powered agents without coding is a big win. Plus, the AI Copilot and real-time analytics make customer service smarter and faster. Excited to see how teams use it! What’s been the top feedback so far? 🔥

Oksana Budz
@dmytro_chervonyi thank you for your feedback! Actually the top feedback is about Marketplace and we’re happy about it since it’s our brand new product.
Nika

Wish you good luck, guys :)

Iuliia Demchyk ✨

@busmark_w_nika Thank you so much!!! 🥰 Your support means a lot!!! You are the PH Queen 🥰

Roman Burdyga
This sounds like the perfect mix of automation and human touch! Congrats on the launch!
Iuliia Demchyk ✨

@roman_burdyga Thank you so much! we appreciate your feedback and support! 😇


Arun

This "If Intercom and Zendesk would have a baby" sounds catchy :). All the best for your PH launch @oksana_budz & Intelswift team.

Oksana Budz

@arun_projetly Thank you Arun!

Daria Kovalova

This is exactly what customer support teams need! The balance between AI automation and maintaining a personal touch is key. How easy is it to set up and integrate with existing support systems?


Iuliia Demchyk ✨
@daria_kovalova it’s easy to setup and has more than 120 integrations, prebuilt workflows and we are ready to help with the project!

Congrats on the launch! Does it require coding to install?

Iuliia Demchyk ✨
@pavel_sher no, it’s no-code platform. Easy to use and we help with everything 😇 just contact me and we can schedule a demo.
Kate Ramakaieva

Congrats, team! How do you deal with the fact that not all issues can be solved with AI, and some people prefer talking to a real person?

Anastasiia Degtiar

@kate_ramakaieva Thank you for the kind words! Great question. While AI is incredibly powerful for handling routine tasks, some issues require a personal touch. That’s why we’ve built a seamless AI-to-human handoff process. When AI determines that a situation is beyond its capabilities, it effortlessly escalates the conversation to a live agent. A ticket will be automatically created, ensuring that the correct agent or department is prioritized based on predefined segmentation and priorities.

Oksana Budz

@kate_ramakaieva Hi Kate! That's a great question. We took care of such cases, and we have Live Chat as well, with seamless human hand-over. It means that any customer can be connected to a live agent anytime he/she needs it.

Viktoria Nalyvaiko

You are amazing, guys ❤️

Oksana Budz

@viktoria_nalyvaiko Thank you! We will continue rocking! 🚀

Alan Rivera
awesome product! The workflow and agent creator definitely gives you guys an edge against current solutions!
Oksana Budz

@alan_rivera Thank you, Alan, for highlighting that! Our AI Agent Marketplace is our strong differentiator, and we will keep improving it!

ravi sharma

This AI Agents Marketplace concept is interesting! How does your AI ensure smooth context retention across different AI agents and maintain a seamless handoff to live agents? Would love to understand how it balances automation with human intervention!

Oksana Budz
@ravi_sharma01 thank you! we have different types of AI Agents: conversational AI Agents that communicate with customers and vertical AI Agents that have niche responsibilities. When it comes to human hand off, there is 2 ways to do that. If AI doesn’t know the answer it will initiate human hand off automatically or person itself asks for human help.
Viktor Surkov

Congratulations with your launch!
You made serious progress since I've used product last time!

Wish you good luck!

Iuliia Demchyk ✨
@viktor_surkov thank you so much!!! ❤️