π See real-time conversational data on your personal dashboard
π Search chat data easily with natural language (find sessions where...)
π¬ Analyze subjective data with your AI Copilot
π Easily link to your data with our SDK
π We're SOC II compliant
Hello Product Hunt Community! π
Iβm James, the Founder of impaction.ai!
π€ Ever wanted to analyze how your users are actually interacting with your LLM-powered conversational products? Perhaps, it was difficult to because everything was in JSON format.
π€ Or perhaps, you faced a sea of conversational data between your chat product and users, but did not know where to start looking?
Weβve experienced the exact same thing. Thatβs why we built impaction.ai π
------
impaction.ai is not just another monitoring and analytics tool.
With impaction.ai, you get:
β Real-time Dashboard β View and monitor your conversational data ingested in real-time
β Natural Language Search β Search for sessions using everyday language (simply type βFind sessions whereβ¦β)
β Analytics Copilot, Columbus β Ask your copilot, Columbus, to analyze and provide actionable insights about your conversational data
β Easy Integration with SDK β Effortlessly plug us into your system with our straightforward SDK
β Data Security & Privacy β Weβre SOC II compliant, and uphold the highest standards of data privacy.
Our vision at impaction.ai is to help you turn raw conversational data into insights that you can use to improve your LLM-powered conversational products. Weβre already working on building new features and weβd love the Product Hunt communityβs feedback. π οΈ
Cheers! π₯
@alexanderptitsyn Thanks for the well wishes! Our main customers are data analysts, AI product builders, product managers, and AI engineers who are looking to make data-driven decisions. As more AI project managers and ai related jobs emerge, we believe impaction.ai is the tool for them :D
@yeopleekorea haha nice for Arcade. Great to find another team using it.
Thanks for the kind words about Morph.
Impaction looks great, congrats for what youβve built! And all the best for todayβs launch!
@naoto_shibata_morph Thank you for the congratulations, and it's great to hear you're also in the AI product space! We designed our product specifically from our own experience of trying to improve our AI-native product. We'd be delighted for you to try it out and would value any feedback you have from a builder's perspective. Feel free to reach out if you have any questions or need further insights. Thanks for giving us a shot!
Does it have a badge for websites so users know when a product uses this?
Is this looking at user conversations and aggregating them for stats and datapoints?
@peppereddirt
Thanks for your question, Marin!
As of now, we don't have a UI-component for this specific purpose. However, we're always working with our customers to make sure that they are compliant with the user privacy (3rd party software, etc.) policies that they are communicating to their users.
We don't turn user conversations into stats per se but focus on the conversations themselves! We're currently working on more features to support this, though.
We'd love to learn more about your perspective!
@kde713 So if I am using a product that uses your product I should be aware the company sees everything in analytics rather than stats. How is data anonymized and redacted?
Thank you for the quick reply.
@peppereddirt
Actually, the "PII redaction" feature has already been built and is currently in testing! As seen in our SOC 2 compliance, customer data security & privacy is a top priority for us.
Hope this answers your question :)
We're so excited to build better conversational-AI products with everyone in the Product Hunt community!
Our team worked really hard to create an awesome monitoring/analytics experience for LLM-powered conversational products. We're still in the early days of our journey, and we'd love to hear what you think.
Thanks everyone for your support :)
@kingromstar Thanks! Building analytics for LLM apps can be complex, requiring significant time and resources. We built impaction.ai from our own experience of improving two AI-native product. We realized the troubles we had in this product!
Congrats on the launch!
I love how you're planning to leverage unused chat history to find meaningful insights.
What are some features that you guys are planning on rolling out next?
@concise_kj
Thanks, Kyle!
There are a bunch of new features in the works. One is a personalized dashboard that auto-generates meaningful insights and starting points for analysis that you would like to do.
We're always open to listening what the community has to say though, so please let us know if you have any features that you would like to see happen :)
Hey James, great job with impaction.ai! Love the real-time dashboard and natural language search. Your SOC II compliance is reassuring for data privacy. Keep it up! π #Upvote
@yura_turivny
Thanks for your kind words, Yura! I'm Yeop, the Head of Product at impaction.ai :)
We received a lot of feedback from our customers that data privacy is extremely important, so we made sure that we are as safe as possible!
Please let us know if there are any additional things that would make your analytics & monitoring experience even more magical. We're always looking for feedback from the community.
Thanks!
@piyusharma95
Hey Piyush! Thanks for your kind words :)
Yes, that's something in our roadmap as well!
Please let us know if there are other features you'd like to see on impaction.ai!
We're always looking for feedback from our community.
Love the idea of real-time conversational data analytics! The natural language search functionality and SOC II compliance make this a promising tool for anyone in the conversational AI space. Excited to see its impact!
@gtsiramua Thanks for the enthusiastic feedback! We're thrilled you find the real-time data and SOC II compliance valuable. Stay tuned for more features and improvements. Excited to hear your thoughts once you've tried it!
@jreynolds
Thanks, Jonathan! We focused a lot of our efforts on making sure that the experience was as user-friendly and accessible as possible. We want to break down some of the barriers product people face in analyzing data effectively.
Columbus copilot is good at doing a bunch of different things including helping you brainstorm ideas, generate queries that will help you navigate your conversational data easily, provide qualitative/quantitative analysis and more!
We are pretty early in our journey though! If you have any thoughts or ideas on what we should build next, please share as well :)
Having used several analytics tools in the past, the natural language search here is unparalleled. But I'd love to hear from the team - are there any plans to introduce predictive analytics to preemptively address chatbot shortcomings?
@madison_gracy
Thanks for your kind words and support, Madison!
Yes, we do have plans to introduce predictive analytics!!
We would love to hear more about what specific cases of predictive analytics would be most impactful for your business/product.
Please let us know at contact@impaction.ai :)
Thank you.
@sanders1_eugene
Thanks, Eugene!
For sure :) There are a bunch of cool AI products that are providing a lot of value to users, and we're excited to be working with them to create even better user experiences. Do you have a favorite AI product?
This product is a data-driven dream come true! The ability to see real-time conversational data on a personal dashboard is an awesome feature. Impressive tool for data enthusiasts!
@ervin_hernandez
Thanks Ervin!
There aren't that many alternatives to the way we approach conversational data analytics. Traditional analytics tools focus on event-based data/tracking.
Please let us know if you have any additional questions :)
Align AI (ex-impaction.ai)