Thanks @marion_fowler, really appreciate that. Yea I'm really hoping to help people learn the customer conversation skills. I think with the guide in there, people can make some big gains. Let me know if you have any ideas to make it better.

@ben_harper6 Thanks 🙏

@kiwi_designer thanks crystal!

Thanks @leancto! I have experimented with exactly that use case of tagging recurring needs. But I took it out before I released the product because I wanted to find a way to make sure people are confident in sending away their data to the open ai api. But I have an approach now that I am happy with where you simple select the transcripts you want to analyse, and the app clearly outlines what will happen with the data (like with how it currently works with the conversation tips), so I do have that planned. In terms of sharing amongst team members. That can be done in a few different ways. The way hunch works is that you select a folder on your device, and hunch will just create and edit markdown files. So if you choose a folder from a share drive over google (or however your team is setup) the markdown files will be accessible by anyone on your team that has access to that folder. Keen to get any thoughts on this, whether it sounds in the ballpark of the type of thing that would work.

@leancto I've just submitted updates to the Apple app store for both the iPhone & Mac versions of Hunch. There will be a new feature where you can use the open ai api key to select a set of your customer transcripts and analyse them for common needs. I'll let you know when the updates get through the review process and go live on the app store. Thanks again for the feedback 🙏

@leancto both iPhone & Mac apps through the App Store review process now and live in the App Store. Hope the analysis of needs works well for you.

thanks @timscullin! You've been an inspiration 🤙