Aleks Bochkov

LabiDesk 2.0 - Live chat, shared inbox & knowledge base

LabiDesk Version 2.0 (Zendesk Alternative, Freshdesk Alternative, Helpscout Alternative)
✅ Live Chat - Released New Live Chat
✅ Shared Inbox- Improved Tickets User Experience
✅ Knowledge Base - Released New Theme

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Aleks Bochkov
Hey Product Hunters 👋 6 month ago we soft launched LabiDesk here on Product Hunt, a full fledged help desk software with emphasis on eCommerce, Startups and SMB. And today we are back with 🚀 LabiDesk Version 2.0 🤗 LabiDesk is Help Desk Software for Customer Service with Shared Inbox, Ticketing System, Live Chat and Knowledge Base. 🔥What's New? ✅ We released Live Chat and updated UI; ✅ Updated tickets user experience and UI; ✅ Added more themes for Help Center sites, now you can choose between different knowledge base designs; ✅ Auto replies, attachments, signatures and more. 🚀All-in-one Helpdesk Software - LabiDesk: Omni Channel Shared Email Inbox, Ticketing System; Canned Responses, Macros; Mini CRM to keep your customers and leads data in one place; SLA, Department and Agents Roles and Routing; HelpWidget with automatic replies, to reduce the number of incoming requests. ☘️As usual everything 100% bootstrapped and organic :) Your support means a lot to us! 😽Discounts & Special Offer for PH Grab a 10% discount of our Lifetime Deal Prices - ​​https://labidesk.com/life-time-deal! Pay once and enjoy LabiDesk forever! $98 per one project! Hurry up! Limited batch! 🙌Feedback & Support We are building features and tools of this product based on customer feedback - and thus your feedback is highly important and appreciated! If you have any questions or want to share your thoughts reach us at hey@labidesk.com
Michael Sieb
@ivanna_wendel what an awesome update! 💪
Gelar Satya Pradana
im prepare move from live agent into labidesk. please add community inside labidesk
Mousam Choudhury
Looks good. Best wishes
Artem Fedin
This team launch great products, I always enjoy being their user! The design is modern and clear, the functionality is awesome - they keep user in the center!
Jidun Niaam
All in one for your customer support.. Live chat, shared inbox and knowledge base. Could ask for nothing more :)
Akhil BVS
Congrats on the launch! @ivanna_wendel
Julia Oganesian
Full support!
Nishith from True Sparrow
Aleks, congratulations on the launch! Your product is doing well in a crowded space. It takes a lot of conviction to build a product in such verticals. Wondering what niche have you carved for yourself?
Steve Gulloni
Looking forward, this looks promising! Question: do you have any integration out of the box? Thanks!
Aleks Bochkov
@steve_gulloni Sure! Hope on to chat with us and we will walk you through
Jornes Sim
LabiDesk looks really promosing. Going to get one! 👍👍👍
Kimbro
Live chat and shared inbox... Great! All the best!
Carlo Thissen
Great iteration on the previous version 🔥
Tim Lipsky
cool staff^)
Gitesh Trivedi
Perfect and I like it.
One Pure Drop
nice system
Anny Scott
It looks very nice. Great idea. Congratulations.
Swadesh Academics
thank you for the valuable information
Jijo Paul
Minicrm looks cool!