Subscribe
Sign in
Haptik - Drive Omnichannel Engagement — Break Down Communication Silos by Going Omnichannel
Customer expectations are higher than ever. Easily streamline your support across multiple channels and provide two-way conversations that are natural, personalized, and contextual from one interaction to the next thereby driving higher customer satisfaction.
1
Replies
Nandini Gounder
Hunter
Hi there,
42% of customers prefer live chat over any other contact channel. Give your customers the experience they deserve with Haptiks Omnichannel Platform.
- Reduce wait times from minutes to seconds
- Improve first response time by switching support to SMS or WhatsApp chat.
- Easily configure with existing IVR systems such as Genesys, Avaya, Zendesk, Freshcaller, Cisco, and more.
Do check it out and let us know your thoughts!
Share