Hello Product Hunt! 👋 Thanks to @kevin for the hunt 🙏 We are excited to show the Product Hunt community what we have been working on the last couple of years. We are a team of 20+ now who believe that you need one tool for all your interactions with your contacts and you shouldn't have to pay an arm and a leg to do it. Gist combines live chat, email marketing, marketing automation, a help desk, knowledge base, event tracking, and more into one unified platform. I look forward to hearing your feedback!

I have been a beta tester from all versions. The supportive attitude from Jitta and the team encouraging me to continue implementing Gist as part of my Marketing Flow. Knowledge base and tracking are powerful features that can provide a Customer Journey with a lot of benefits for your visitors and your company. Keep doing an amazing Job Jitta and Gist Team.

Pros:

After 2 years of Development Gist has become stable, feature rich with an amazing customer support.

Cons:

Bot Builder flow can be improved, I would love similar builder as the new workflow for the automations.

Gist is a unified marketing, sales, and support platform for businesses looking for a single source of truth for the entire buyer journey (from website visitor to a happy customer). Excited to see all-in-one tools like this. This is a massive undertaking. Given the price point - it’s hard to beat.

All in all it's a very good tool and the founder is a really passionate man.

Pros:

The new UI is great, The product is robust, they integrate with almost everyone. That's a great tool

Cons:

I would like to see the feature on the chat that you can see what the other end is typing

Two years of restless improvements. Jitta and the rest of the team have placed a major effort in this platform which is becoming more and more stable and complete. Keep rocking folks!

Pros:

An all in one solution to manage my leads and turning them in engaged, profitable customers.

Cons:

Forms are very basic. As I don't manage HTML I need the help of a dev to customise them to my needs.

Gist is an incredibly ambitious project, and has an amazing bundle of features. The platform keeps improving, and the support from the whole team, including the founder has been excellent. I'm really looking forward to their continued growth.

Pros:

Incredibly feature rich offering. Includes live chat, email marketing, help desk etc.

Cons:

Taking on such a massive undertaking means that there are a lot of things for their team to manage and continue to develop.

Looks like a great way to attribute bottom-of-funnel conversions! Excited to trial this out 👍

This Is an ever evolving platform supported by a hard working team. The UI is clean and user friendly and giving you many options and flexibility in your business including email marketing, messenger, knowledge bases and more

Pros: All in one email marketing tool and many more: live chat, emails, bots, meetings, knowledgebase, anything your business needs Gist will provide. Love the new rebranding as well! Cons: Currently to make a tool perfect I would need visual builder for bots, for emails, and include visual builder for workflow for standard plans as well. Also it would be an ultimate tool if we could start video chat/screenshare right inside Gist chat. Other than that it is a perfect tool.

Pros:

-tons of tools any business must have: chat, bots, meetings, knowledgebase, emails.

Cons:

-no visual builder for chatbot, email, no video meeting

Run away is all i will say

I think it is a great product. I have been using it from more than a year now. They did face few challenges initially (who doesn't?) but now product is super stable and performing as good as intercom or similar alternative :) . Right now we use intercom on our main site and gist on other sites but soon I am pretty sure we will move everything to Gist. All the best guys. https://zaperp.com

Pros:

Single tool to manage your chat/s, emails, KB/s and contacts.

Cons:

None. It does the job that it supposed to do.

Fantastic email & bot automation solution with an innovative approach to lead generation, qualification and nurturing.

The moment we can Gist chat widget to site, it add extra 2-4 seconds load time. Google also warns about the heavy JavaScript parsed

Pros:

All in one marketing platform

Cons:

Chat widget slows down the site a lot

Great team and wonderful tool! Love to see how it keeps evolving

Pros:

Lots of great tools in one toolbox

Cons:

More help info and tutorials would be great!

I really am happy I signed up with them!

Pros:

They've been very helpful customer service wise. The platform is getting easier to understand and kinks are being worked out.

Cons:

Sometimes customer service seems to not understand me, so it takes a few tries of explaining myself. But that has gotten better over time.

I've loved using Gist (was Convertfox) for probably 2 years or so. It works like a charm, and I've seen a HUGE spike in conversions. Just keeps getting better; great job, Gist team!

Pros:

Responsive team, great chat service, constant updates

Cons:

iOS app could be a bit better, but I've seen a lot of improvements

It is great tool, i was looking for such solution for a long time.

It's improving all the time and it really does do a lot of the heavy lifting Great for start ups with their quick support...

Pros:

chat, forms, drip email autoresponder emails. Knowledge base and visual builder are amazing.

Cons:

It's got everything I need with new landing pages coming in the future!

I m happy with Gist

Pros:

just excellent

Cons:

no things

Been using gist on site and have 30% more leads

Pros:

fabolous app for lead gen

Cons:

none