How do you feel about intelligent automation?

I can say that I am passionate about the potential for this technology to transform businesses and improve people's lives. In my experience, intelligent automation has the power to increase efficiency, lower costs, and reduce errors, while also enabling new opportunities and capabilities that were once thought impossible. One of my proudest moments was when I helped a company automate their customer service process and increased their customer satisfaction by 30% while lowering the staff required. I also love how it can empower people to focus on more creative and strategic work. Instead of wasting time on repetitive tasks, they can put their skills and expertise to better use, developing new products and services, and finding ways to improve the customer experience. However, I also understand the concerns some people have about intelligent automation. There are concerns about job displacement and the ethics of automation. In my opinion, these concerns are valid, but they can also be mitigated through careful planning and collaboration between humans and machines. Overall, I feel that intelligent automation is a powerful tool that can help businesses become more efficient and effective, while also creating new opportunities for people. If you're interested in learning more about how intelligent automation can benefit your organisation, feel free to reach out to me on LinkedIn. I'd be happy to share my expertise and help you explore the possibilities.