Elly

Anyone have any tips for interviewing and surveying?

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I'm trying to reach out to startup people or influencers to do interviews or surveys to find out the feasibility of my product, but I'm getting a very low response rate.


I was wondering if anyone has any tips?


Also, if any PH members are struggling to get interviews, surveys, or product reviews, let me know, I'd be happy to help as someone who 100% understands what you're going through.

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Anto

Try Reddit, you would definitely get some positive responses!

Meanwhile, I'm happy to help.

Elly

@anto_a I truly appreciate your kind response—thank you! I’d love to know how I can request help. Also, I noticed that the link to X on your profile isn’t working. Just wanted to give you a heads-up! 😊
Here’s my LinkedIn link: https://www.linkedin.com/in/ellycho-slashpage. Looking forward to connecting!

Tania Bell | Product Delights

my two cents:

  • if you want to understand how your product is perceived by the user, ask your current users

  • if you want to expand your user base, go with a content strategy that helps you promote your product without being too salesy

Elly

@taniabell I appreciate your insightful thoughts and wonder if you have any recommendations for brands or services that do it well?

Tania Bell | Product Delights

@elly_sp pls help me understand what you'd like to do. Or even better - what are you trying solve for and I'll be happy to share what I know.

Elly

@taniabell Sure🩷 To be a little more specific. I'm curious to hear about a product or brand that you think is doing a good job of growing by gathering user feedback and incorporating it into the product.

Tania Bell | Product Delights

@elly_sp there are lots of products and brands that do that. some are openly so, others are more under the radar.


companies/products such as Tally, Obsedian and StoryTribe have done really well, for example.


they're very different to one another - different products, different business models, different markets etc. they're all great examples tho.


but the question for you would be if their experiences applies to your situation.


if I understand your original question correctly the issue you're facing is that you reach out to people for feedback on your product but aren't getting many responses.


that's feedback in itself, tbh. the difficulty is that it's hard to say what the problem is:

  • are they not your target audience?

  • are they just too busy?

  • are they not interested b/c they're using an alternative?

  • does your approach need a pivot?

looking at your product, the closest competitor that I can think of is Carrd. worth investigating how they got to where they're today


hope this is helpful

Kay Kwak
Launching soon!

Try Reddit. It can be a great place to get insights, as long as your questions don’t feel too promotional! Keep your surveys brief, and instead of focusing on what your product does, frame your questions around what users will benefit from.

Elly

@kay_arkain Thanks so much for sharing your insights, I'll definitely try this on Reddit!

Hussein

I totally get this, cold outreach for interviews and surveys is tough. A few things that have helped me:


1️⃣ Make it about them – Instead of “Can I interview you?”, frame it as insightful for them, like: “I’d love to feature your thoughts on "topic" and share the findings with you.” People are more likely to respond if they see value.


2️⃣ Keep it ridiculously short. Long messages get ignored. Trust me there, I had many discussion with my co-founder about this, because he did this "long message" approach and it didn't work. Maybe if you have some authority and standing, but in your case, if you already have a low response rate, try to stick with short, but impactful messages.


3️⃣ Leverage existing communities – Posting in relevant Reddit groups, Twitter, or PH discussions often gets better engagement than cold outreach.


4️⃣ Offer reciprocity – If you can provide something (feedback, exposure, connections), mention it. People are more willing to help when they get something in return.


What’s your current approach? Maybe we can tweak something to improve the response rate! 🚀

Elly

@hussein_r I was feeling drained, and your kind words were a huge comfort. Thank you sooooooooooo much—I truly appreciate it💕