We’re still on our mission to change how companies communicate with the external world. Since Facebook has created new opportunities for businesses to interact with their customers, we’ve integrated it into Front! We’d love to get feedback and I’m happy to answer any questions that you have! Thank you :)
This is great and I can't wait to use it. Great job team Front!
I am a strong believer in Facebook for business so this makes a lot of sense to me. Question : do we have some kind of data on consumers' willingness to use Facebook for communications with businesses and customer support? Or a sense of what is actually going on there? I suspect it will grow tremendously but I am wondering that the demand looks like right now.
My team and I started using Front over the weekend and it has been a game changer. Helping save time, and making it easy to communicate with our users.
I mean for real! The Twilio integration 👍🏾
Facebook has quickly become my number one platform to communicate with potential customers about our product (and future products). Even with as little likes as I have on our page, we still get daily messages through there versus email or Twitter. Front's Facebook integration really simplifies all the hassles I had when finding any piece of software that could work with Facebook, Twitter, and Email seamlessly.
Currently a huge fan of Front, and even more excited that I can now work on all my customer communications from one location. Keep up the great work team!
Perfect feature, our emails are so much better handled with Front but I was really looking forward to a Facebook integration (didn't even know it was coming!). Facebook is such a nightmare to handle, I have employees that don't want to log with their personal account, others have the Facebook Pages app to be notified about new messages, but we never knew if it was handled or not by others, especially when messages arrived in the weekend, and on Monday it was forgotten.
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