Andrey Severin

Customer Journey Map by FlowMapp - Design customer experience 💎

Customer Journey Map is a powerful tool for visualizing UX. Use storytelling to capture key user moments and enhance communication.

Add a comment

Replies

Best
Andrey Severin
👋 Hola, Amigos! FlowMapp is here. We are very grateful to all of our users who support our 4th Product Hunt launch. Honestly, we are as excited as the first time 😚 This is what we have been working on for the last few months (and sleepless nights 😴) to provide the Design community with a complete tool that can tell the full story covering the entire customer lifecycle from initial contact to activation and engagement. We don't see any restrictions on using CJM — improve web sites, mobile apps, online services, offline stores, ecom, organizations, and libraries (why not?). 🖥️ As always, we tried to make the interface clean and simple: — Drag and Drop + Snapping. — Preset blocks. — Customizable UI. — Export and share functionality. — Text, images, emoticons, channels, technologies. What we are building is still far from perfect, but right now we want to present significant parts of our Full-stack UX Platform: Sitemap + User Flow + Personas + CJM. And we won't stop ⚡ 🎉 To celebrate the launch, we prepare a special promo code WELOVEPRODUCTHUNTERS — a 50% discount for PRO subscription plan for 12 months. We will be immensely happy to receive your feedback 💙
Andrey Severin
@graeme_fulton Thanks! We hope you will like it!
Byron Alfaro
@severin Hello I see your App, I think is great! Honestly! Congrats! We start to use! thank´s for develop this great idea.
Andrey Severin
@byron_alfaro_addon_group You are welcome, Byron! 🙌
Nick Belov
Good stuff guys. Tried when you just launched - nice interface, very easy to use. And it's really awesome that now your personas tool is bind with this CJM. I think it's an example of good design thinking. Looking forward to what will come next. Good luck!
Paul Mit
@gregory_atmanan Thanks a lot. That is what we've been thinking about — the whole Design thinking approach through visual tools that integrated into one platform.
Yevhenii Peteliev
Niicee! Looks very useful. I can't wait when I try it :) Congratulations!
Andrey Severin
@peteliev thank you! Let us know what you think when you try it!
Leonid Titov
Looks amazing! It's 5 of 5! :)
Paul Mit
@leonid_titov Thanks Leo!
Tina P.
Just awesome, love it!
Paul Mit
@tina_barracuda Thanks 😉
Андрей Буслаев
Looks good! 🔥🔥🔥
Paul Mit
Thanks Andrey!
Alex Pospekhov
Keep going guys!
Andrey Severin
@alexvs Thanks Alex!
Maxim Fringe
Very cool and useful product! Keep going!
Paul Mit
@maxim_fringe Thank you Max!
Paul Mit
Thanks Dmitriy!
Roman Spike
Nice! I think it will be useful =)
Paul Mit
@roman_spike Thanks for your feedback!
Nikos Melachrinos
Love this as a service designer - exactly what we do most of the time! shared it with some fellow designers too. Great work :)
Paul Mit
@nikosmela That is our aim. Thank you, Nikos!
Brodie Pointon
Been a long time user of Flowmapp and Im so excited to see them release CJM. Big up boys keep up the good work!
Paul Mit
@brpointon Brodie, ⚡⚡⚡
Carl Daniel Heaton
Loving this and we teach it at our tech school here in Bangkok
Paul Mit
@webcoursesbangkok Great! IF you decide, please contact me, we have special discount for EDU.
Andrew Silin
So nice!!! sold!
Robin Lumley-Savile
I use this product daily and I genuinely don't know what I would do without it!
Paul Mit
@robin_lumley_savile Thanks for your support, Robin. We genuinely don't know what we would do without you!
Brandon Oliver Smith
Brilliant!
Alexander Shefer
Very interesting! I have to try this!
Paul Mit
@alexander_shefer Thanks, Alex!
Scott Hanford
Wow this looks awesome. Definitely going to use this in a future project.
Ivan Braun
Interesting. That's what we were talking about: the design process based on the traditional design tools lacks the sense of the "whole project." It means, we have bunch of nicely designed screens, but lack the common perception of what follows what. CJM is definitely something that can help here. Will investigate further.
Paul Mit
@visualpharm Thanks, Ivan. That is our vision, too. We try to provide «helicopter view» on a prduct to force designers remove boundaries in their perceptions and look from all sides. This is a difficult task and we continue to work on it. Thanks for your support and interesting idea.