@faqbot @mathisandre Mathis, I pointed that out somewhere else, but looks like you avoided the comment, so I am asking here, again, in a more public space: why your logo is reversed Sphero (http://gosphero.com) logo? Just wanted to raise this concern before you plan to launch your product further... hope you have an answer on this matter and that you will change it on time so it does not jeopardize your entrepreneurial efforts.

@faqbot @picsoung Hey Nicolas. That's good question! We are fans of Sphero logo, and one day we saw the reversed logo and it was like a messaging bubble. He is not 100% similar of Sphero logo if you have good eyes! 😉

@faqbot @picsoung @mathisandre Sphero gave you rights to use that logo? I find that very hard to believe.

@faqbot @picsoung @mathisandre @theashtube - to clarify. We are not asking Sphero for rights. We have created a different logo and is trade marking this based on the fact that we are working in different domain and application.

@faqbot @picsoung @mathisandre @theashtube Appreciate the feedback and remark. We will be watchful to avoid any unnecessary legal work. Got enough on the plate - as startup already ;)

@sidsriramoju Thanks Sid, good comments. We saw this at the backend. This is a feature of Faqbot. We capture all new questions that are not in the FAQ. Such as your, so we can formulate a good response and add this to the FAQ database. So the next users who asked similar question benefits from this. Faqbot let our users gather and curate a 'user driven FAQ database'. Concretely, next time some one ask the same question such as your, the bot will say. "Great, please give me your email and I will ask Denny to contact you asap". Or you can redirect them to a sign up page or any other 'next step' (ie. call to action). Secondly, such question could be used to trigger a custom conversation flow - to qualify the sales lead. This flow can be built using our conversation flow creator. So you can guide your prospects or users to a predefined outcome. Our customer use this second feature to build their own conversation flow for sales and lead generation automation. All this without any coding skills. I hope this clarify. Give it a go - try our 7-day free trial. PS - Try asking the same question again - see what it says. ;)

@sidsriramoju @dewotak A very key feature. Even if it requires human participation, capturing questions in this manner can make a bot vastly "smarter" very quickly.

@sidsriramoju @dewotak @mthacks Thanks!

@sidsriramoju @mthacks Yes, indeed Mark. This is part of our FAQ automation feature. We capture new questions or variant of these, so we can add it into the FAQ database. This let our use to build and curate a FAQ database that is driven by users. Faqbot platform let human agent to monitor in real-time and if needed they can take control of the chat and de-activate momentarily the chat-bot. If not all new unanswered questions by the chatbot will create a ticket - so it can be added to the FAQ databases.

@haroon Thank you for the question. Good one. Short answer : Because we provide real value ;) Long answer : We help companies to save time and increase online conversion by using chatbot for automation purposes. The ROI is quick to calculate and recover ;) Sign up for a Free trial - see it yourself :-)

@haroon Would be interested to hear why you think it is high and what are you comparing this to? Thanks

@mthacks Hey Mark. We use several NLP and Machine Learning technologies. You can do the free trial and give us feedback!

@mthacks Yes, Mark Faqbot is designed to make machine learning simple and accessible to companies. So no coding skills is needed. The system is ready right after installation, as we digest existing FAQ content and continuously learn as more user chat with it. Companies can also 'teach' it by adding variant of the same questions into the database. We have a ticketing system to make this easy - with one click to add and curate new questions to the FAQ database. This is what we call FAQ automation. ;)

@basictechy thank you! You can start a 7-days free trial😎🤖

@basictechy Thanks Andrew. We have interest also from large online learning courses where the teacher uses chatbot to answer to frequently asked questions from their student 24hr. Would be happy to talk more about this. Also would be happy to work on concrete use case for African businesses where users are more message platform (chat) incline. Which language would you start?

He @hajdamak, that's a very good remark! We have an API and so we can integrate Faqbot easily in with Desktop and Mobile Apps. Maybe should we have a call/talk? Meanwhile try the 7-days free trial!