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EnVsion AI — Summarise hours of customer interviews in minutes
EnVsion is an AI tool that helps customer facing professionals (e.g. Sales/Customer Success/Product Management/UX) save hours of work every day by extracting, clipping, and summarising key insights from hours of video calls with customers in minutes.
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@codewithimanshu we automatically identify the most important parts in the conversation but you can always manually create highlights.
Additionally you can create custom reports about the elements you are interested in across multiple video calls.
Fantastic product. Can see this tool saving us product folk hours and helping us 10x our productivity. Can’t wait to try the new feature! Congrats on the launch.
Question, How do you determine the most important part of interviews? @ed_forson
@freddieo Thanks for your support!
At the moment the AI identifies the questions being asked by the interviewers and find the answers to those questions in the transcript.
In the future we'd like to incorporate an interview script as another input so that we more easily find answers in the transcript to the questions in the script.
@michael_heap Thanks so much for the encouraging words!
Me too I wonder why EnVsion isn't the default for UX Research teams 😅
This is a lifesaver, gonna save me hours. Just wanted to know what languages you support.
@vishalreddy21 We support English officially.
What language do you conduct most of your interviews in?
💡 Bright idea
This is so dope! This saves so much time for user feedback! I can see this being super helpful when it comes to customer service for large companies, would you consider doing this for audio calls too? It would be so cool is you could summarize a 1000 customer service calls and find out key pain points.
Absolutely @elias_ali. What you suggested is a great idea. We definitely should support audio calls too in the future :).
Great work Eddie. I often sit down for a 1h call with a client and take a few notes in a notepad.
Then straight into another meeting and miss the chance to ‘recap' my conversation to share with colleagues.
I'll give this a try and report on my customer journey
Thanks for the support @ranald_clarke !
You know where to find me if you have any questions :).
Eddie, congratulations, this is a such an impressive feature! I will keep it in mind for the next round of interviews!
Can you share, what languages are supported by Envision?
@natella_nuralieva thank you!
We focus on English, but have had a couple of users using EnVsion for French language too. We haven't optimised it yet for foreign languages though.
EnVsion AI