DocsBot is the all-in-one platform for building and deploying AI Agents that handle customer support, reduce tickets, and deliver fast, accurate answers, 24/7.
We just turned 2 and celebrated with a full week of powerful upgrades, built just for you.
Over the course of the week, we launched 3–4 major new features every single day. It was our biggest release week ever—and every update made your DocsBot smarter, faster, and more useful than ever before.
🚀 Here’s What We Dropped ✅ Smarter Sources DocsBot now trains on even more content types—from support tickets to YouTube videos—for greater accuracy and deeper knowledge.
🛠️ Support Power Tools We rolled out new tools to level up your customer service—CSATs, feedback capture, response rewriting, and more.
🎨 More Customization Fresh widget designs, customizable settings, and deeper control over your AI Agent’s look and behavior.
🤖 Next-Gen AI Agents Smarter, more capable AI Agents that understand context, escalate when needed, and even take action.
I love how DocsBot AI makes finding answers effortless. It’s not just pulling generic info—it actually uses our own docs to give accurate, helpful responses. This has saved our team so much time and cut down on repetitive questions. Finally, an AI that feels truly integrated with our content.
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DocsBot AI
🎉 That’s a Wrap on DocsBot Week
We just turned 2 and celebrated with a full week of powerful upgrades, built just for you.
Over the course of the week, we launched 3–4 major new features every single day. It was our biggest release week ever—and every update made your DocsBot smarter, faster, and more useful than ever before.
🚀 Here’s What We Dropped
✅ Smarter Sources
DocsBot now trains on even more content types—from support tickets to YouTube videos—for greater accuracy and deeper knowledge.
🛠️ Support Power Tools
We rolled out new tools to level up your customer service—CSATs, feedback capture, response rewriting, and more.
🎨 More Customization
Fresh widget designs, customizable settings, and deeper control over your AI Agent’s look and behavior.
🤖 Next-Gen AI Agents
Smarter, more capable AI Agents that understand context, escalate when needed, and even take action.
Check out the full update here: https://docsbot.ai/article/docsbot-week-recap-the-ai-agent-era-has-officially-begun
AltPage.ai
Love that you can train the bot with your own docs—means it actually "gets" your biz. Super smart, tbh. Gonna save sooo much time for support!
how do you mitigate the impact of missing or corrupted data on system performance and reliability?
Love seeing teams ship with this kind of energy. Big congrats on the 2-year mark!👏🏻
Major updates! The new feature set is incredible. The deflection and escelation options are a game changer for smaller teams.
24/7 support agents sound game-changing! But how does DocsBot ensure:
1. Zero hallucinations when docs are outdated?
2. Source citation for every answer? (e.g., "Per FAQ Section 3.2...")
3. Confidence thresholds to trigger human escalation?
Support teams need trust, not just speed! 🛡️
I love how DocsBot AI makes finding answers effortless. It’s not just pulling generic info—it actually uses our own docs to give accurate, helpful responses. This has saved our team so much time and cut down on repetitive questions. Finally, an AI that feels truly integrated with our content.