Hiten Shah

Dock - Collaborative workspace for prospects and customers

Dock is a collaborative workspace for prospects and customers. Dock makes it easy to set up digital sales rooms, onboarding checklists, client portals and project hubs.

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Alex Kracov
Hey Product Hunt! I’m Alex, one of the co-founders of Dock along with @vkmita and @lucchaissac We’ve been building Dock for a year now, and we’re incredibly excited to share Dock with the PH community. Thank you to @hnshah for hunting us. Throughout my career, I've been frustrated with the tools available for working with customers. Everyone has a backend database (CRM) to keep track of customer interactions. But when it comes to actually working with customers, there’s no defined way to organize all the information that gets shared. Most people rely on some combination of email, Google docs, Notion, Loom, Asana, Slack, etc. It’s a messy process and while I was running marketing at Lattice we actually built a Webflow prototype that tried to solve this problem. That led me to quit my job and start Dock last year. At Dock, we’re building a platform that improves how companies collaborate with customers. Dock is a collaborative workspace (think of a private, personalized website) where you can share embedded content (videos, pdfs, slides, dashboards, form, calendar schedulers, etc.) along with our native project plans, rich text, and more. Everything integrates with Salesforce/Hubspot and we give you analytics along the way. And we don’t require your customers to create an account/password with us. With Dock, companies can manage the entire customer lifecycle from intro to onboarding and beyond. From our early customers, we’ve seen a number of user cases emerge for Dock including: Digital Sales Rooms: https://www.dock.us/templates/di... Customer Onboarding: https://www.dock.us/templates/cu... Client Portal: https://www.dock.us/templates/cl... Project Hub: https://www.dock.us/templates/vi... As you can see, everything operates around templates, so we try to make it really easy to get started. Head on over to our website (https://www.dock.us/) and sign up for a free trial to try the product yourself. Thanks again for checking out Dock! If you have any questions or just want to talk shop about SaaS, sales, success, marketing, etc. send me a note at alex@dock.us.
Hiten Shah
@vkmita @lucchaissac @alex_kracov Happy to support Dock! Love the product iteration pace :)
Camille Ricketts
Congrats congrats!! ✨🚀 So excited for this team and product. Can’t wait to see how it shapes up!
Alex Kracov
@camillericketts thanks so much!! Appreciate your support :)
Nate Zanger
@vkmita @lucchaissac @hnshah @alex_kracov Huge congrats to you all!! So excited for you and this product 🚀
Alex Kracov
@omri_mor thanks omri!
Luc Chaissac
👋 Hello everyone, I’m Luc, one of the co-founders of Dock along with @alex_kracov and @vkmita ✨ Very excited about the launch. Looking forward to hearing your thoughts, feedbacks and what you end up building with Dock 🙌
Victor Kmita
Hi Product Hunt! I head the engineering effort here at Dock. It's been a really great experience working with such a talented product team: @alex_kracov @lucchaissac @thebedroomprogrammer @segun_os. We're always looking for more talented engineers to join the team. Don't hesitate to reach out if you're interested or know somebody who might be!
Segun Olanitori
This is going to be super useful for sales teams and customers!
Alex Kracov
@segun_os Thanks for all your help!
Tieshun Roquerre
This is the sales tool I always wanted at my previous company. Congrats on launching @alex_kracov!
Alex Kracov
@tieshunr thanks! You'll have to find a way to use it at your new gig :)
flo merian
Launching soon!
The product is full of little big details that make the overall experience a delight. Bravo @lucchaissac, keep up your great work, and kudos on the launch 🙂
Luc Chaissac
@fmerian Merci Florent for the feedback and support 🙌 :)
Brenna Donoghue
Love this customer-centric approach.
Alex Kracov
@brenna_donoghue thank you!!
Sam Seely
Congrats on the launch, Dock! Great video. Excited to try out the product
Alex Kracov
@samseely thanks! Glad you like the video...that was a fun one to make
Kevin Norman
One of our essential sales tools at Lattice. Congrats @alex_kracov @vkmita @lucchaissac -- it's hard to believe you're just getting started!
Alex Kracov
@kevinnorman you inspired this all!! :)
Christophe Pasquier
Kudos on the launch, this can be massive for sales teams out there!
Luc Chaissac
@christophepas Merci Chris 🙏 Means a lot from you 🙌
Sébastien Robaszkiewicz
Congrats on the launch team!
Alex Kracov
@robi Thanks Sebastien!
DAKSH BHARDWAJ
looks to be a great asset to the team working on sales, marketing, and customer acquisition. kudos on the successful product launch 🚀.
Alex Kracov
@daksh_bhardwaj thanks so much!
Joseph Abraham
Congrats 🎉 @alex_kracov! ❤️ what you folks have built!!! This is a product you really want in your customer onboarding toolkit!
Alex Kracov
@saascoach thanks so much Joseph! Customer onboarding is definitely one of our strongest use cases
Rohit Srivastav
Congrats @alex_kracov All the best for Dock.
Alex Kracov
@rohitsrivastv thanks so much!!
Arpit Dubey
Hi Everyone 👋, I'm Arpit, one of the employees at Dock. Really excited for you guys to try out the product we made. You can visit (https://www.dock.us/) and sign up for a free trial to try the product yourself.
Alex Kracov
@thebedroomprogrammer It's been wonderful to work with you! Thanks for all your help in building the product
Jesse Ouellette
really good product. see a ton of potential with the simplicity they have.
Shrishty Pandey
Great product @lucchaissac congratulations on the launch !
Daniel Heller
I’ve tried out Dock and love it. Great templates and great flexibility! Will definitely be integrating it into my client interactions workflow.
Luc Chaissac
@daheller thank you Daniel for the feedback, can't wait to see what you end up building with Dock 🙌
Jimmy Daly
congrats @alex_kracov! been using Dock for about six months and it fills a very important need for our marketplace. we use it to handle onboarding as well as ongoing communication about the plans, tasks, etc. really useful product that's getting better all the time.
Alex Kracov
@jimmy_daly it's been great to work with you to figure out the best way to use Dock for client collaboration. Thanks for all your support
David Bartolomucci
I rarely comment on Product Hunt launches, but in the case of Dock... I have to make an exception... When @alex_kracov first gave me a demo of Dock, my initial reaction was, "HOLY SH*T 🤯". From there, I showed my team, and they all said, "HOLY SH*T 🤤, where did you find this?" And then finally, when I sent out our first Dock workspace to a prospect, their reaction was, "HOLY SH*T 😍, this is amazing." Dock has truly changed the game for us regarding any sort of engagement with prospects, customers, investors, AND prospective hires. And the craziest thing... We originally thought Dock was just going to be another "Sales" tool, where in actuality it became our "Everything" tool. We use it for sales, onboarding, customer success, fundraising, and hiring. TOTAL GAME CHANGER! Dock gives us the power to consistently impress our prospects, customers, investors, etc by giving them a space to collaborate and communicate with our teams beautifully and simply. As a PROUD Dock user for over six months, I have to say that Alex and his team have made something extraordinary... and they are just getting started! To anyone who reads this, I highly recommended giving Dock a try - you will not regret it! 🚀🤝 P.S. Happy to show anyone how I work with Dock! Feel free to email me at david@roopairs.com
Alex Kracov
@david_bartolomucci Thanks so much David! You've been awesome customers and I appreciate all the feedback you've shared to make our product better. Much appreciated!