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p/directlyIntelligently route helpdesk tickets to your expert users
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Ravi Sethia

Directly - Customer support automation with virtual agents

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Directly is a leader in support automation, helping enterprise companies launch and train virtual agents with our expert-in-the-loop AI platform.
Instead of only addressing the easiest FAQs, enable your virtual agent to handle far more volume.

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Debarati Ghosh
How it is work?
Ravi Sethia
Hunter
LinkedIn using it for it's customer support. Look a refreshing design and better than chatbots!
Ravi Sethia
Hunter

Good clientele

Pros:

Refreshing Design, Seamless Virtual Agent to your own customer service

Cons:

Haven't tried the product enough

Tristan Denyer
Used this on WordPress.com for a couple issues I had (whitelabled—had to use inspect tool to see it was Directly-powered support), and response was fast, UI and UX was well-thought through. I highly suggest checking them out—a great experience for your customer from end-to-end.