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Kevin William David

DevRev Customer Experience AI Agent - GenAI powered search for your app and website

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DevRev's AgentOS is a platform for humans and AI agents; centered around a knowledge graph that unifies customer and product. We're thrilled to launch AI-powered search for your app and website. Search is free forever, and additional AI Agents are coming soon!

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Chris Naco
Maker
📌
Hiya Product Hunt. I’m excited to be bringing you DevRev’s AI Agent platform. We’ve started with one of the more foundational capabilities, Search. We’ve built and packaged Search to be the easiest way to add GenAI capabilities to your product on the market. To top it off, we’ve made it free forever. We made this decision because we see AI Search as only the first step that a company will take in realizing the value GenAI can deliver to their users and customers. DevRev’s AI has been built to last. Building with AI in mind drove us to invest in our knowledge graph and our ability to handle any business data. We combine that foundation with Search, and what we have is the ability to retrieve, access, summarize, and synthesize just about any information within a company. These capabilities will ensure our agents stand the test of time driven by their superior ability to access the information and context they need to get work done. At DevRev, we’re excited to be building the foundation for customer and product centric companies. Breaking down the silos of their teams, automating away repetitive tasks, and unlocking best in class personalization for their customers.
Ajay Srinath
Congrats on the launch, Team DevRev! At Goodmeetings.ai, DevRev is the core system of truth for our Customer Success, Product and Engineering teams allowing us to map the journey from customer feedback to capability build and Launch. Very excited to see how GenAI can help us take our customer obsession to the next level! 👍🙌🏻
Aditi Mishra
Maker
Thanks so much, @ajay_srinath! It's awesome to hear that DevRev has become your core system of truth 💯 Mapping that full journey from customer feedback to delivery is exactly what we set out to enable.
Abhishek Iyer
Congratulations on the launch, team! We are happy users of DevRev PluG for in-product chat support. Can't wait to try this out as well and take our users' search experience to the next level.
Aditi Mishra
Maker
@abhishekiyer52 Thank you, Abhi! It's been great working with you and the Descope team over the past few years
Romano Pravdic
Hey quick question - can you provide one or two use cases for SMBs? Congrats on the launch ?makers ✈️
Aditi Mishra
Maker
Hey @romanopravdic! Thanks for your question. You can add AI powered search to any app or website, regardless of business size. If you have customers or users who come to your website/app and have questions, we can help them find answers.
Chris Naco
Maker
@romanopravdic As an SMB you are not ready or willing to scale a support team. But you want to help your customers or users to get the answers they need in an instance. We've started with AI Search. Think Search, where we summarize the results for you saving your customers/users the need to read through the articles one by one themselves. We're investing heavily though in our ability to support users with more and more complicated situations. Not just 'how to' questions, but bugs, issues, returns, etc. But also helping users use your product and make decisions. e.g. compare these two products for me? Add a new user for me. Analyze this data for me. etc.
Malav Shah
Have been using DevRev for few months now and the experience has been nothing short of amazing. y'all got to use to eliminate through multiple context switch over 100s of tools and track.
Arush Balyan
Maker
@malavshah thank you for your kind words, super excited for you to try out the Search Agent which will make self-serve effortless and delightful for your customers!
Sonya Kotov
Free forever? Amazing. It's a game changer for any company looking to add GenAI to their workflows to drive collaboration and efficiency. What else sets this chatbot apart is the immense integration options and the AI platform powering it. Well done, team 🚀
Palash Golecha
Congratulations on the launch! We at dyte.io use DevRev extensively for all our support needs. Our team loves the product and the DevRev team goes above and beyond to provide us with everything we need, also yes the AI works great and reduces support pressure.
Aditi Mishra
Maker
Thank you, @palash_golecha! It's so great to hear that the dyte.io team has had a great experience with DevRev
Alabhya Pandey
How do I get started?
Albert
congrats on the launch, your focus on integrating genai into foundational business tools like search is intriguing. could you share how devrev’s ai agent adapats to different industry needs, particularly in contexts with highly specialized terminology or data?
Chris Naco
Maker
@mashy I'll take that one at a time. On the data piece, we've built our own knowledge graph to be able to handle generic information. We knew this would be a foundational piece to serve businesses, given how wide the different contexts. On the industry piece, we've found that are models are able to handle most different industry needs fairly well. When it doesn't, we have supporting workflows making it easy for the knowledge to be added automatically (90% automatically).
Nikhil Talwar
The fact that you can set this up in less than 10 minutes and ask anything about your company is so cool. I ended up signing up and provided the documentation link from support.zerodha.com to answer my trading-related questions!
Dheeraj Pandey
Maker
So looking forward to see this help SMBs in their journey towards super-simple (actionable) AI! AI and Design can truly create earth’s most customer-centric companies. 😍
Aditi Mishra
Maker
@pandeyd We're excited to build it together! 🚀
Sahil Jain
Enterprise ready AI Agents coming soon 🚀
Haritha
This is exciting! Leading the AI game with search at its foundation - go DevRev!
Toshit Garg
Congrats for the launch of this AI agent platform.....
Aditi Mishra
Maker
Thank you, @toshit_garg!
Karteeck J Ramaiyahh
Man this is so simple to provide answers to our customers - good going DevRev!
Steven Plappert
Yesssss. I've been waiting for this to hit, DevRev is the shit!
Aditi Mishra
Maker
@stevenplapp Hahaha thanks, Steven 🫡 BTW - I think I attended a Forecastr event some time last year in Austin!
JaredL
I'm impressed by DevRev's focus on building a robust knowledge graph and AI foundation to power their search capabilities. This long-term approach could ensure their AI agents remain effective and adaptable over time.
Nadav Tovias
Exciting launch 🚀
Karan Chaudhary
Amazing product!
Sufiyaan Ahmed
Congrats on the launch