Khalil Osman

Custos - Personalized email drafts in seconds from your inbox

Custos creates emails in seconds that match the context of your conversations and sound just like you directly from your inbox. You never have to start from scratch again.

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Khalil Osman
Maker
📌

Hi Product Hunt 👋

I’m Khalil, one of the founders of Custos.

We built Custos because we were spending way too much time writing emails that should have taken seconds. Drafting, rewording, overthinking all added up to hours lost every week.

Custos helps you reply faster by automatically drafting emails in two ways: it pre-generates responses the moment an email hits your inbox and it instantly writes replies when you hit respond. You don’t need to change how you work. Custos works directly from your Gmail inbox through a Chrome extension and API combination. Your emails stay natural, contextual, and sound just like you.

If you’re curious, we’d love for you to give it a try and share any feedback, questions, or ideas. People from companies like dLocal, Tabby, Puzzle, Antler and Web Summit are already using Custos and helping us make it better every day.

Visit our website and try Custos for free at https://www.withcustos.com/

Marlon Van Wyhe

@khalil_osman1 Hey! Congrats on going live, upvoted, we launched today as well and your feedback would help.

Gabe Moronta
Launching soon!

@khalil_osman1 great job Khalil! Good luck on the launch!

Khalil Osman

@mogabr Thank you!

Nika

Does the data from the email somehow get processed by you/or seen?

Abdelrahman Tarek

@busmark_w_nika Hello Nika! We are CASA Tier 2 certified which an industry-recognized security standard backed by Google. CASA Tier 2 means our application has undergone independent verification by an authorized lab to ensure it meets strict security requirements for handling sensitive Google API data. Processing is fully automated, and no human reads or accesses your email data.

Nika

@abdelrahman_tarek3 Any plans to undergo SOC certification?

Khalil Osman

@abdelrahman_tarek3  @busmark_w_nika Yea! That's in the future roadmap

Abdelrahman Tarek

We've built this product to be as simple and intuitive to use as possible. If you've tried using Gemini in your Gmail and you never used it again, our product is for you!

Daniel Zaitzow
Launching soon!

@khalil_osman1 @omar_mostafa4 @joaquincoitino @hamahmi_custos I just downloaded but have yet to start playing around with the tool.. that being said.. I think its a great niche solution! Like @busmark_w_nika mentioned - leading with what the security parameters are might be helpful for some on the fence users (I'd assume).

A few questions (that may have already been answered)

1. Is there a way to train the software on my email style / speaking style / give it access to a knowledge base on how I WANT to speak (vs how I've spoken in the past)... ex if its trained on or has access to lots of my emails (many of which are internal) - I speak/write much differently to my colleagues than to customers / prospects etc.

1.a. If there is - would there be a way to toggle on specific (agents / knowledge bases / speaking styles) depending on the demo of who the email is being sent to?

2. What LLM is this trained on and can I choose one that I like best (presume I like the email outputs from claude more than GPT5) or I am a deepseek loyalist etc.

Either way - killer product and congrats on the launch - looking forward to seeing how things unfold for your team!

Khalil Osman

@omar_mostafa4  @joaquincoitino  @hamahmi_custos  @busmark_w_nika  @dzaitzow Thanks Daniel! To answer your questions:

  1. The emails leverage past context and we currently are focusing on making the setupas seamless as possible for now. With that being said, we are actively working on ways to be able to provide more context from documents and different types of knowledge bases to make everything more personalized. This is our core area of focus!

1a. Great point! We're completely aware that there are unique preferences for all users. As of now, we do not have this enabled, but again, it is something we are working on. There is a lot we can do around this considering we're built into the UI of gmail.

  1. We use mostly OpenAI for our models (combination of GPT-4.1 and GPT-5) but personal model selection could be an interesting thing to eventually incorporate.

Thanks for the comment!

Daniel Zaitzow
Launching soon!

@omar_mostafa4  @joaquincoitino  @hamahmi_custos  @busmark_w_nika  @khalil_osman1 Thanks for the insight! Looking forward to the updates and seeing how things unfold.

Nika

@khalil_osman1  @omar_mostafa4  @joaquincoitino  @hamahmi_custos  @dzaitzow This is a good point. I would also like to switch convo styles depending on who I write to.

Joaquin Coitino

@khalil_osman1  @omar_mostafa4  @hamahmi_custos  @dzaitzow  @busmark_w_nika so Custos automatically does that. It understands who you are speaking to and uses past emails to capture to how you speak in similar situations.

Daniel Kirollos

We built something not to only save others, but ourselves in the first place. We know how much of a pain it is, so we decided to ease it up on everyone.

Compassion and determination is put into every single detail.

Joaquin Coitino

Hello everyone,

Communication can be a very emotional and special thing. Repetitive and transactional comms is not. At Custos, we want to automate the latter so you have more time for the former.

We are starting with email. Our product works where you already work: Gmail. No new interfaces, menus or shortcuts to learn.

Abdelrahman Hamahmi

As someone who writes a ton of emails and insists on replying to every single one, I knew there had to be a better way. And, true to the engineer spirit, if something takes 10 minutes to do but 10 hours to automate… I’ll always choose the automation. 😄 That’s what inspired me to help build Custos — it was both a fun challenge and a real solution to make my life (and hopefully yours) so much easier. Now, instead of spending endless hours drafting replies, I can focus on what really matters while Custos handles the heavy lifting. 🚀

Khalil Osman

@hamahmi_custos 🚀🚀

Faisal Younus
Let’s go!!
Khalil Osman

@faisalyounus 🚀🚀

Omar Mustafa

We built Custos because we know the pain of staring at a blank email screen, trying to find the right words. With Custos, you can create context-aware, personalized drafts in just seconds—right inside your inbox.

Omar Abuhashish

Custos drafts over Gemini any day!

Khalil Osman

@abuhasho you know it

Sam @CRANQ

Ahhh I love this, exactly the sort of tool that makes my life instantly 10x easier when I'm doing my daily work!

Thanks to the team for this & best of luck w/ the launch!

Khalil Osman

@cranqnow 🚀🚀

Saleh Al-Ghamdi

I have been using this product for a month or so, I love this product.

Khalil Osman

@saleh_al_ghamdi Great to have you on board!

Ryan Tremblay

Custos is super easy to set up and does a great job of capturing my writing style. Makes clearing my inbox a breeze. I like how fast and accurate it is - does a great job of capturing context even in complex threads. Had several “wow” moments with this product…highly recommend.

Khalil Osman

@ryan_tremblay appreciate the kind words Ryan!

i have been using the product since its beta stage! great and helpful.
Khalil Osman

@simo_figuigui2 love it!

Anthony Latona

Looks awesome - like it should be native to Gmail... I was going to ask about security but @busmark_w_nika already asked :) Being CASA Tier 2 certified is pretty tough work and enough confidence that there's nothing nefarious going on :)

Great job team! Congrats on the launch!

Khalil Osman
Khalid Keenan

Love Custos, one of those 10x tools and it sticks to my tone. Best of luck hope you keep scaling!

Khalil Osman

@khalid_keenan thank you legend

Magda

Custos creates email drafts that match my tone perfectly, cutting my response time in half. Great for busy professionals who want to work smarter!

Khalil Osman

@m_z23 you know it!

Tanvirul Islam

Love Custos, fantastic product, output is super personalized and context aware. Recommend trying it out if you want to get more efficient with managing your inbox.

Khalil Osman

@tanvirulislamdipto you are the man

David Neira

Congrats on your launch 🎉🎉

Amazing tool ❤️

Martin Colaroff

Custos is great because it doesn’t force you to change your workflow, it just works within it. It replies to emails automatically, saves you time, and helps you organize your thoughts so you never start from scratch.