Subscribe
Sign in
Crisp Livechat — The most modern experience to talk to website visitors
80
Replies
Nic Coates
Some amazing features! The video calls being one that I'm excited about 😎 Awesome job 👍
Share
@gadgick Thank you! This new version also contains the "LiveAssist" feature to take control of your visitor's screen :)
Video chat is an awesome and super innovative feature. I can't wait to switch to crisp. Awesome focus on the problem you're solving!
We've been using Crisp.im at CleverHost for a few months now. It has easily been the best solution we've tried out of at least 10 others. It's great to see a team with affordable pricing, that continues to push the limits of what the product can do, and solicits feedback often. Thanks for being so good, @baptistejamin and team!
We are using Crisp everyday at Argos VR Systems and we are loving it. One of the best tools we use on a day to day basis 👍 we can't wait to use these new features with our customers 🙌 Great job @baptistejamin @valeriansaliou and the Crisp team
@baptistejamin congrats on the version release. Hey I haven't been able to navigate your website to find the details fo the CRM/Users features. I'm a long time Intercom user but my SaaS platform is small and Intercom pricing is killing me a bit so am looking for a viable alternative for inapp automated messages from events and tagging as my users interact with my app. We also use Intercom for onboarding users both with email and inapp messages. Thanks! Cam
Guys, keep rocking! Your live chat is really good, we use it every day for our support :)
As always, I'm more than impressed by the great work you guys have been doing over the past iterations of Crisp and proud of being a member since the beginning! A huge congrats to the whole team!
@baptistejamin a quick check because I couldn't find it in crisp settings...if no agent is available online and a user drops a note, can we get their email only in this case? we don't want to force them to give email when we are online and chatting...however only when there's a delay in reply or we are offline, there should be a way to get their email
Really liked the idea & I would love to try you, guy, but you don't have Segment integration which is critical for us :( Can't imagine switching to you without this.
@baptistejamin Baptiste, hi. Sorry, I missed your answer. Good to know that. We'll definitely try you after that. If you by any chance can let me know about this implementation, that would be great: zk@appfollow.io
Thanks in advance.
3 month after Crisp 2.0, we release our revolutionary Livechat!
It contains a lot of innovations, including:
- The new LiveAssist feature allows your agent to take control of your visitor screen and assist them
- Video calls
- Drip Campaigns
- A new CRM part
- A bot feature to auto-reply to customers
- The first in-chat game, allowing your visitors to wait when you are offline
- You can start using Livechat and then hand-over using other channels (Messenger, Twitter, SMS, Email)
@baptistejamin Wow guys this is an exceptional update. You've added so many feature-rich upgrades that I'm sure so many people (including myself) will find useful.
@baptistejamin Sounds great. Have you considered (if not done already) to make it possible for people to leave a recorded audio/video message - for inspiration check 'Pressplay.io'
"The most modern"... that's a new one. usually is "the most beautiful", or something equally unquantifiable
@_jacksmith @maneesh It's pretty understandable to me... I agree, it takes the most modern approach. Unquantifiable, yes. Truly differentiated? Hell yes. For now...
@stephenalan it's a bullshit tagline that imho the company shouldn't make, but users should decide. No product can self claim to be the "most modern" or "best designed".
@_jacksmith I understand your frustration. But, it's business. BS claims are made on a regular basis. It's the user's connection to it that counts, who usually won't care if the claim is unquantifiable or even substantiated. It's marketing. Let's face it. The greatest marketers make some of the most audacious claims.
McDonald's "I'm Lovin It?" - hardly.