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HelpHub by CommandBar — 10x more helpful help docs, in-app, with AI
Make help content searchable in-app, supercharged with AI. HelpHub is 3 things: semantic search across your help docs, instant answers to frequently asked questions via AI, and a beautiful in-app widget for displaying it all.
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@swapdp_01 Thanks Swapnil, the team worked really hard on this - excited to get it out into the world!
@james_evans5 Congratulations on the launch of HelpHub.🎉🎉 The search box is like a magic box! You have done an excellent job!
@james_evans5 This is great stuff - congratulations on the launch. #2 is very important, sometime we don't know, what we don't know. This offering makes a ton of sense!
Big kudos on the new launch, ?makers. HelpHub looks slick, and so do your gallery images here! I need that gradient as my wallpaper, haha.
Curious to know, have you noticed any trends in "incorrect" ways users search for things? Like end subscription instead of cancel?
@cristinaibunea haha, I think we can make that happen! That's the work of @twanlass 🙌
The main thing we see is when companies have product-specific terms for things, then new users won't know it and will instead use more natural language. Even if it's not a specifically branded term, and you've tried to call it something intuitive, there are often a lot of other equally reasonable synonyms, like whether you have tickets, issues, cards, or tasks in a project management app, for example. Each such case is a small thing, but it all adds to friction, which HelpHub can help to remove.
@james_evans5 , Congratulations on launching HelpHub , CommandBar! HelpHub can save time for both customers and support teams, making it a valuable productivity tool. The wide range of platform integrations available is impressive, Looking forward to seeing how HelpHub will continue to evolve and expand its capabilities. Good Luck
@oe_zheng Thanks Zheng, let us know if we're missing any integrations that would be useful to you!
@haserk Thanks for the feedback Khasan. You're right, we thought it would be attention-grabbing, and we'd then let the sub-title explain the specifics: "UX optimization platform that makes your product easier to use. Activate and retain more users and grow faster." But definitely something we can revisit.
Congrats on the launch, and gorgeous visuals too! I feel like the gradients are about to start moving on their own, which is very fitting for an AI launch 😆
@luckycavity Thanks Lillian, glad you like it - all the amazing work of @twanlass, of course :)
Salutations 🤚 Congratulations on the launch HelpHub by CommandBar of your project on Product Hunt! 🙂 I'm going to give this product a shot. What is your traction?
Integrating with existing help centers and bringing them directly into your app's interface really makes this stand out from other AI solutions out there.
@thomas_kainrad Thanks Thomas, we think it really helps reduce friction and frustration for users when they're onboarding or just trying out something new.
Congratulations on the launch of HelpHub.🎉🎉 The search box is like a magic box! You have done an excellent job! 👌👌
I love how HelpHub makes our help content searchable. It's so much easier for our customers to find the answers they need.
Awesome job with the launch team! This was really fun to build :) A few things Im excited about:
- (very pretty) in-app help widget that works across all help centers. Some of them already have this (intercom), but most don't. That alone is huge to make help content more useful.
- Our help search is really good. It uses a combo of lexical and semantic search that we've tuned to make it feel like magic :)
- Ofc instant answers is great too because you can use the magic of GPT that everyone is excited about, but also gate it so you're not giving your users wrong information....
Can't wait to continue building this out -- some cool things coming 👀 👀
It seems like it's finally time for relevant info when scrolling through the help center! The struggle is so real, so congrats!
@dewan_shakibul_islam That's great to hear, Dewan. Let us know about any improvements you'd like to see.
This is a great idea! I think it would be especially useful for larger organizations with a lot of help content.
@bilal_niaz Thanks Bilal - orgs large and small have been helping us test, and have seen great improvements in activation and reduced support tickets.
Congratulations on the recent launch on Product Hunt! 🎉 That's awesome! I'm definitely gonna recommend HelpHub to every app developer I know that needs help content in-app. It's definitely an exciting product and I can't wait to see what you do with it in the future. 🤩 And with all these integrations, I'm sure your customers will have plenty of help at their fingertips. 🤓 Keep up the great work! 💪
@paolo_degiglio wow, thanks for the encouragement Paolo, and for sharing!
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