Churn has always been one of the biggest headaches for SaaS businesses, and I felt the existing solutions were either too complex, too expensive, or just didn’t tackle the problem effectively. I'm the founder at HeySummit and (as with pretty much any SaaS out there), churn was a big enough issue that I decided to do something about it. So, mostly for fun (and to scratch my own itch), I created ChurnDog on the weekends to automate revenue recovery, track key customer events, and make churn prevention effortless.
It began as a simple tool to handle failed payments but quickly evolved into a full retention platform with real-time dashboards, a recovery pipeline, and even a built-in CRM. If you’re running a SaaS business and tired of revenue slipping through the cracks, I’d love for you to check it out!
It’s still early days, but if you’re a SaaS founder, your feedback would mean a lot! 🚀🐶
Super excited to introduce ChurnDog to you all today! 🚀
As SaaS founders, we’ve all faced the nightmare of churn—losing customers due to failed payments, poor retention strategies, or simply not having the right insights at the right time.
ChurnDog is the tool I wish existed when I started! It’s an all-in-one revenue recovery & churn prevention platform that helps you:
✅ Recover lost payments automatically
✅ Retain customers with smart workflows
✅ Get real-time churn insights to take action fast
✅ Automate follow-ups so you never lose revenue again
What impressed me the most was how ChurnDog eliminates the pain of chasing payments manually and gives you a complete dashboard view of customer retention without the hassle of juggling multiple tools.
If you’re a SaaS founder tired of losing revenue, ChurnDog is built for you. The team is here to answer your questions—drop them below! 👇
ChurnDog seems like a great solution for SaaS businesses to tackle the headache of lost revenue, offering a streamlined approach with a recovery pipeline and real-time dashboards. How do you plan to expand its features to make it even more valuable for SaaS founders moving forward?
@desmond_ren1 Hey, thanks. Yes, as long as your mobile app uses Stripe, you can use ChurnDog to detect failed payments and initiate automated recovery sequences etc. Stripe is really the only requirement :)
@bendell Congrats on the launch! 🚀 I love that ChurnDog is built from real founder pain—it’s often those weekend projects that solve the most annoying gaps.
I’m really curious about the recovery mechanics. A lot of churn tools focus on smart retries or emails—but if a customer’s card just doesn’t work anymore (expired, over limit, canceled), what happens next?
Do you provide alternative flows like offering a downgrade, pausing the subscription, switching to invoices, or even offering help to re-onboard once the payment method is fixed?
Sometimes it’s not about collecting payment—it’s about keeping the relationship alive. Would love to hear how ChurnDog tackles those trickier churn cases where recovery isn’t just a Stripe webhook.
@kui_jason Hey Jason - great question! Short answer is that no, not yet - but that's exactly the intention. We have a branded billing portal at the core of ChurnDog that customers are sent to when a failed payment is detected. The portal lets you update / delete / replace cards, and retry payments. The next step is to add additional capabilities to the portal to offer discounts to keep the customer around, switch to another payment mechanism etc.
Replies
Heysummit
Hey! 👋
Churn has always been one of the biggest headaches for SaaS businesses, and I felt the existing solutions were either too complex, too expensive, or just didn’t tackle the problem effectively. I'm the founder at HeySummit and (as with pretty much any SaaS out there), churn was a big enough issue that I decided to do something about it. So, mostly for fun (and to scratch my own itch), I created ChurnDog on the weekends to automate revenue recovery, track key customer events, and make churn prevention effortless.
It began as a simple tool to handle failed payments but quickly evolved into a full retention platform with real-time dashboards, a recovery pipeline, and even a built-in CRM. If you’re running a SaaS business and tired of revenue slipping through the cracks, I’d love for you to check it out!
It’s still early days, but if you’re a SaaS founder, your feedback would mean a lot! 🚀🐶
Hey PH fam! 👋
Super excited to introduce ChurnDog to you all today! 🚀
As SaaS founders, we’ve all faced the nightmare of churn—losing customers due to failed payments, poor retention strategies, or simply not having the right insights at the right time.
ChurnDog is the tool I wish existed when I started! It’s an all-in-one revenue recovery & churn prevention platform that helps you:
✅ Recover lost payments automatically
✅ Retain customers with smart workflows
✅ Get real-time churn insights to take action fast
✅ Automate follow-ups so you never lose revenue again
What impressed me the most was how ChurnDog eliminates the pain of chasing payments manually and gives you a complete dashboard view of customer retention without the hassle of juggling multiple tools.
If you’re a SaaS founder tired of losing revenue, ChurnDog is built for you. The team is here to answer your questions—drop them below! 👇
Heysummit
@suryansh_tiwari2 Hey thanks for hunting ChurnDog, really appreciate it and great to see that you get the pain point we're looking to solve here :)
Love the proactive churn recovery approach! 👀
Heysummit
@shenjun Thanks :)
It's always about churn / retention - It's the key part of running any business imo - Nothing worse than a bad churn rate & a high CAC...
I'm liking the realtime insights a lot Benjamin & I think you're really hitting those big pain points that so many of use have experienced already!!
Best of luck today!!
Heysummit
@samuelbell Thanks 🙌
Fable Wizard
ChurnDog seems like a great solution for SaaS businesses to tackle the headache of lost revenue, offering a streamlined approach with a recovery pipeline and real-time dashboards. How do you plan to expand its features to make it even more valuable for SaaS founders moving forward?
Heysummit
@jonurbonas Thanks Jonas. Bottom line is that we'll add new features based on demand, but i do plan to add an exit survey tool in the near future.
Heysummit
@derkolstad LOL thanks ;)
Fascinating billing model and product features! Looks like it could really help capture that lost revenue. Wishing you guys all the success!
Sounds interesting! Does it support mobile apps?
Heysummit
@desmond_ren1 Hey, thanks. Yes, as long as your mobile app uses Stripe, you can use ChurnDog to detect failed payments and initiate automated recovery sequences etc. Stripe is really the only requirement :)
HabitGo
@bendell Congrats on the launch! 🚀 I love that ChurnDog is built from real founder pain—it’s often those weekend projects that solve the most annoying gaps.
I’m really curious about the recovery mechanics. A lot of churn tools focus on smart retries or emails—but if a customer’s card just doesn’t work anymore (expired, over limit, canceled), what happens next?
Do you provide alternative flows like offering a downgrade, pausing the subscription, switching to invoices, or even offering help to re-onboard once the payment method is fixed?
Sometimes it’s not about collecting payment—it’s about keeping the relationship alive. Would love to hear how ChurnDog tackles those trickier churn cases where recovery isn’t just a Stripe webhook.
Heysummit
@kui_jason Hey Jason - great question! Short answer is that no, not yet - but that's exactly the intention. We have a branded billing portal at the core of ChurnDog that customers are sent to when a failed payment is detected. The portal lets you update / delete / replace cards, and retry payments. The next step is to add additional capabilities to the portal to offer discounts to keep the customer around, switch to another payment mechanism etc.
ThreeDee
ChurnDog sounds like a lifesaver for B2B SaaS businesses. Automated workflows and real-time insights are game-changers! 👏
Heysummit
@samuel_briskar Thanks Samuel :)
Many businesses focus on acquiring users but forget about keeping them. Having a tool that makes retention easier is a great idea.
Always interesting to see new approaches to reducing churn. Keeping users engaged is tough, so anything that helps is worth checking out.