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Aneto Okonkwo

Trends by Chatdesk - Free automatic analysis of customer feedback across channels

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🏖 No more manual tagging!
✨ Get all your customer feedback in one place
📊 Sentiment analysis across email, chat, social, surveys, reviews...
🆓 Get started for free in minutes with no dev work needed
chatdesk.com/trends

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Aneto Okonkwo
Maker
Hi there! I'm Aneto, one of the co-founders of Chatdesk, we're a startup based in New York City! Trends is a free tool for companies that handle a lot of customer feedback through emails, chat, social, reviews and surveys. It integrates with Zendesk, Facebook, Instagram, Twitter, Delighted, Gorgias, Intercom, Kustomer, Freshdesk and more. You can use Trends to save 1,000s of hours on reporting, and easily identify ways to impact your business and improve the customer experience. With Trends you can analyze > Product feedback > Bugs in your app or website checkout flow > Reasons for returns and exchanges > And more! Get started in minutes with Trends Free here: chatdesk.com/trends Trends Free includes: > Automatic tagging of customer feedback in real time using machine learning > Works in 60+ languages with 80-90% tagging accuracy > Unlimited users > Export to CSV Upgrade to Trends Pro to get: > Natural language search across all customer feedback > Custom tags that are specific to your business > API access > Export to your data warehouse (e.g. Looker) Let us know if you have any feedback and thanks for your review!
Sai Prasanth D
@oaneto This is interesting
Eva Hänsli
Congrats Chatdesk team!
Zachary Blender
I’m having issues signing up. Says my email is already registered. Anyone else?
Aneto Okonkwo
Maker
@zachary_blender Sorry to hear this. Could you let us know the email you used to signup? You could also chat with us on our site or send an email to support@chatdesk.com if that's easier. Thank you!
Zachary Blender
@chatdesk @oaneto I’ve tried 4 different emails - I think the problem may be your signup flow. Sent an email to your support
Danielle Castrow
Much needed! Will definitely check this out.
sass!
Sweeet! 👌🏻
Ismail Maiyegun
This is awesome. I recently launched an app where I think having a birds eye view like this would have been super impactful for the team. Kudos Aneto & the Chatdesk team.
Aneto Okonkwo
Maker
@maiyegun Thank you! Congrats on the launch!
Umesh Ramakrishnan
Does the product support Bahasa (Indonesian language) ?
Aneto Okonkwo
Maker
@umeshr2020 Yes, the Trends tool supports Bahasa!
Sai Prasanth D
Can we consume your APIs and use the analysis? How does the integration of any chat platform work or is it that it can only integrate with popular channels?
ProgSound N.
@prasanth_d i am really curious to know the answer to your questions. please admins give us an answer here
Ato Ulzen-Appiah
More vim on this Aneto!
Aneto Okonkwo
Maker
@abocco Thank you! Hope all is well
Onwurah Chinecherem Christian
Perfect. More grace sir
Onwurah Chinecherem Christian
Am YOUR RELATIVE FROM AWKA.UMUENECHI.NIGERIA
Onwurah Chinecherem Christian
Nice INNOVATION MORE INSIGHT I PRAY.