Subscribe
Sign in
ChargebackStop
p/chargebackstopFull chargeback management. Prevent & recover chargebacks.
Start new thread
Che Sampat

Dispute Assistant - Win more disputes with the best evidence

by•

We know how painful disputes are. Most of the pain of them comes from fighting them. Exactly what evidence actually helps you win? Well, we know and help guide you to a winning response! All for free!

Add a comment

Replies

Best
Che Sampat
Maker
📌
Most disputes are friendly fraud. That means so long as you're above board, you should be winning most disputes. But that isn't the case most times. Half the battle of winning a dispute is actually collecting the most compelling evidence. But what exactly is that 'compelling evidence'? Most don't know! How would you? You're a founder, engineer, or customer support person; how are YOU expected to know and understand what the bank analyst on the other end is looking for? Well, you don't anymore because we do. That's why Dispute Assistant is for; we tell you in plain English precisely what will ensure you win that dispute - if it is indeed friendly fraud.
Che Sampat
Maker
@calum_moore friendly fraud is when a customer raises a chargeback based on a false claim i.e bought a software tool, used it, didn't like it, but told the bank that their card details were stolen or a very common one is they subscription renewed, they didn't cancel but told their bank they did cancel but were still charged
Ostap Brehin
Very useful!
Harry Dry
keep shipping che! respect the grind