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Bonjoro Testimonials — Turn customer love into your most powerful growth channel
Looking for an easier way to collect great testimonials for your website?
Bonjoro’s newest feature, Testimonials, lets you effortlessly gather video and text testimonials to share on your website, social media, and emails.
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@naveed_rehman Thank you Naveed - kind words like this make all the hard work worthwhile :)
Hey Product Hunt 👋
Oli here, Bonjoro's CMO.
We're thrilled to launch on Product Hunt today!
Bonjoro Testimonials is part of our long-term mission to help you turn customer love into a powerful growth channel for your business.
Bonjoro Video Messaging helps you convert more trials and build more happy customers, and now Testimonials helps you share their delight with the world via compelling and authentic testimonials. A virtuous cycle of customer delight, to help you grow your business faster!
We'd love to get some feedback, and we're happy to answer any questions in the comments 🙏
I'll address some commons questions here:
So what does it do?
Bonjoro Testimonials lets you collect amazing video and written testimonials from your happiest customers and easily publish these to your website and social media channels at the click of a button.
-> Create a testimonial request form in seconds
-> Share the link with your customer via email or DM
-> They can respond easily via mobile or desktop
-> Store, tag, and publish all your best testimonials
It's perfect for boosting conversion rates on your website (see our own results below), or when you need to supply your sales team with fresh testimonials.
How can I use it?
Here's some example use-cases:
✔️ Creating a Wall of Love for your homepage or landing pages (conversion rates ++)
✔️ Creating ABM landing pages with niche specific testimonials for your sales teams (call bookings ++)
✔️ Collecting video testimonials to share on your social media channels (warm traffic to your site ++)
Bonus benefits:
✔️ Bring all your teams' testimonials into one place
✔️ Collect testimonials on autopilot by adding your link to an email automation
✔️ Get access to Bonjoro's video messaging product with your subscription
What results can I expect?
Adding a Wall of Love to our own homepage increased our sign up rate from 10.8% to 14.4%, which is just huge for our growth.
I've been using it myself for a couple months now, and it's solved so many headaches for me as a marketer. I'm getting more testimonials than ever due to how easy it is for customers to respond, and I can share them on our site instantly, just by adding a tag - no waiting around for our devs!
Sounds good. Can I use it for free?
If you want to gather customer testimonials 100% free - we've got you covered. Our free plan includes all functionality, and lets you gather unlimited text testimonials, and 3 video testimonials without paying a cent 👊
We hope you love our new product as much as we do, and thanks again for all of your support along the years.
P.S. If you have any questions, just ask away below.
Oli, and the whole Bonjoro team 🐻
@oliverbridge3 Love this product and love the idea for the simple Wall of Love. I've been trying to do something like that for my website for a while and this seems like it would make it so much easier.
@aaronzakowski Thanks! Give it a shot and ping me direct with any feedback - would hugely value your take on the product experience.
@min_zhou Thank you Min! Honestly, we built it because we had the same problem. I used to send PDF files with testimonial instructions to our customers by email, and it was super messy. So we built this to streamline everything!
I still need to give it a try but looks super useful. We were collecting testimonials from various channels in a spreadsheet. Not very efficient. This seem like a way better solution 👍 is there some sort of tracking integrated that allows you to see where the majority of testimonials come from?
@agatakristo Yeh I had a spreadsheet too. Worked OK short-term, but it gathered so much dust after a while! Re tracking - that's interesting. No, we don't have that yet, and has not come up from our beta phase, but I can see how that would be useful. How do you envisage that working, and what value would that add for you?
Congrats on the launch, 👏 this looks like a great solution for testimonials management.
I've been struggling to keep all testimonials in one place. I actually have them scattered on 2-3 platforms, which is a problem when I want to display them on my website. Your product might help, so I'll check it out.
@andrea_todorova1 exactly, I think we ended up finding ours in 8 different places last time we re-did the website, so set out to find a way to consolidate them. You'll be able to tag customers into each piece of content too (name, email, profile pic, links) so the team know what belongs to which customer:)
Oh WOW!
What can be better than fair customer testimonials? Video testimonials!
It's super easy to use! Very intuitive. And absolutely adaptable.
So cool! Any cool ways you can leverage testimonials across the rest of the product?
@corey_haines Good question. Yes you can - this is something that we are still experimenting with, but I'll share one thing that has been working amazingly well for us:
We stitch together industry specific video testimonial edits, and embed that below our personal welcome videos to new trials. So the funnel is: new signup (e.g. SaaS) -> send them welcome video (with SaaS testimonials / use-cases embedded below). Has been awesome for conversion rates so far.
I started using this a couple of weeks ago, and it's a game changer for asking for client testimonials. As an introvert, I find asking for testimonials pretty awkward and anxiety inducing (and then I dread looking at my inbox for days) – but this Bonjoro product has made it quick and painless to send requests across - AND it's super easy for my clients to give either text or video feedback. My wall of love is already coming along nicely :)
@rachael_pilcher Yay, great to hear, and thanks for sharing your own experience Rachael. I think the "super easy for my clients" bit is the key tbh. If the process is smooth for your customers, then everything just clicks into place.
Was already a fan of Bonjoro, and i'm now super excited to try this! The last time I was gathering video testimonials at Brand24, we flew from Poland to LA because we felt it was too much work for the client to record it themselves. Now I think i'll save the travel time and collect them via Bonjoro.
So this means don't have to use testimonials.to -- how are you making it different?
@aazar_ali_shad Hey Aazar. Good q. Our first port of call was to create what our customers wanted, which was an easy way to capture the customer love they created with Bonjoro video messages.
The next step for us is stitching the products together more deeply. For example, giving you templates and automations to ask your best customers for testimonials in the most personal way possible. This is what we are doing internally right now, but it's not built into the product yet. The flow we have is, Trigger -> CSAT survey 4 or 5 score, Action -> send them a video message requesting testimonial = way better experience and results than a simple email automation.
Giving away our future roadmap, we want Bonjoro to be a platform for building customer loyalty and advocacy. This means creating engagement, but also tracking who your best customers are, and leveraging that knowledge with the right tools and tactics. We built testimonials as a way to book-end this vision, and we will now fill in the gaps with other tools to help you create delighted customers.
This so cool. An obvious niche now that you’ve made this! Is there a particular business type you have created this for? Eg e-commerce? SaaS? Anything else? Thanks
@alex_stedman Hey Alex. Our niche for the past few years since launching our video messaging tool has been SaaS, online education, and eCommerce. But lately we're seeing more services biz too (e.g. financial services, legal, etc. who are moving more online, post pandemic). We're really building around online businesses that can't connect face to face as much, and need tools like ours to help them build customer relationships in a meaningful way at scale.
Congrats team! How does this differ than others testimonial tools out there?
There are several tools that allow you to gather testimonials, but the focus of Bonjoro's testimonial tool is not only to allow you to gather testimonials but also to publish and leverage them on your site. Bonjoro helps marketers actually USE the customer proof in a visually appealing format with ease @jelani_abdus_salaam
Very cool! Is this something that I could add into the customer onboarding automatically?
@rezzz Hey Jason! Yes you can. Once you've created your testimonial request link, just add that link to any email automation you have going.
I'll share what we're doing here. We have it connected to a CSAT (customer satisfaction) survey, so whenever anyone scores us 4 or 5, we send a testimonial request. Works really well!
We've been using the Testimonial feature in Bonjoro for a couple of months, and we love it! It's definitely an easier way to ask for testimonials, great to have them on one place, and the text replies are easy to curate. The one ask I have is the ability to "produce" the multi-question video testimonials into one video inside the platform, rather than having to download them and then produce in a video editing tool.
I love the surprise I give people when they get one of my Bonjoro videos. Can't wait to dive into their next offering!
@paco_vermeulen2 Hi Paco. I love what Damon is doing over there, but our focus is on bringing together multiple tools for customer engagement + loyalty into one single platform. Video testimonials was a natural progression for us from our relationship building video messaging tool, and was always highly requested by our customers. Once we started building we definitely came across other tools doing this, and it became impossible to avoid some overlap.
@gjdaniel99 Great to hear! Have you seen our brand account on Twitter, one of our team, or one of our customers sharing about us?
You had me at the animated logo, but gathering more info, I might just check it out!
YeyPin