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Laura Cruickshanks

🤖 Is your AI hurting your pricing model?

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Added AI features to make users more efficient? That's great... until you realize they need fewer seats but get 10x more value.

The problem:

5 AI-powered users = $500/month

20 basic users = $2,000/month

Guess who's getting more value? 🤔

Your AI works so well that customers are downsizing teams but upsizing results. Per-seat pricing punishes you for building great AI.

Quick question: Has anyone adapted their pricing model to this new normal? 💭

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Michael Hoy

following this thread. excited for any new ideas

Laura Cruickshanks

@michaelthoy me too!

Rags
Can’t speak to transition from per-seat, but we worked through these scenarios and decided that we would start out with usage-based since that also better aligns with cost models. We internally price for ‘jobs’ done by agents, and reflect that back to users. Eg, feedback from 5 synthetic users is 25 credits.  Thesis is that if users find this valuable and they do more of it the pricing model scales accordingly .