New AppFollow 3.0 with Customer Support tool to respond to user reviews in App Store & Google Play, including Slack Reply bot, Zendesk, Intercom, Helpshift integrations and many more.
We've been using App Follow for the past 1.5 years. It has been instrumental in helping us track and improve our weekly and monthly App & Play Store rankings. With the easy export feature, we're able to share customer insights with our product team. We also use the slack integration to share reviews with our entire company!
With the addition of the HelpScout integration, App Follow has taken it to the next level. Instead of switching platforms, we're able to tag and respond to all reviews from within HS. This has been awesome for team productivity and gathering even more insights!
Pros:Easy to set up and use
Cons:None :-)
I highly recommend app developers to utilize AppFollow to help ASO, be flexible and responsive.
Pros:AppFollow is a great tool for checking app progress against competitors
Cons:Android app would be a benefit
Used AppFollow from the start (nearly) in 3 different companies. Very useful tool for app developers and marketers.
Pros:Easy to keep track of all user reviews
Cons:The more information about reviews and competitors - the better. There is always space for improvement
Use it for about 2 years. During this time the team has realized my many wishes. Recommend it to everyone who promotes mobile apps.
Pros:A very useful tool for daily work with ASO. Good price, frequent updates, excellent user support
Cons:No one
ASO tools to hunt for suggestions is really useful
Pros:new features
Cons:add amazon store lol
I'm happy to use this service
Pros:AppFollow is a great tool for checking app progress!!!
Cons:No cons
The service provides excellent toolkit to collect and share general information about an app status in mobile stores, quickly react to a feedback, optimize an app marketing. The team is responsive and quickly provides all necessary updates (they have released a feature for us).
Pros:Simple, powerful, many integrations, with exciting support
Cons:Would be good to add Amazon, Mac AppStore and Windows Store in 4.0 :)
APPFOLLOW