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Eric Willis

AppFollow 3.0 - Reply to app reviews, manage ASO and monitor app activities

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New AppFollow 3.0 with Customer Support tool to respond to user reviews in App Store & Google Play, including Slack Reply bot, Zendesk, Intercom, Helpshift integrations and many more.

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Anatoly Sharifulin
Maker
Hello Product Hunters, I’m Anatoly, CEO & co-founder at AppFollow, along with @tahorg and @fxzuz. It’s been a year since our previous release. And now we’re very happy to present you a brand new AppFollow 3.0 with tons of new features: - Customer Support tool allows you respond to users reviews directly from our dashboard both in App Store & Google Play. - We as well have Slack Reply bot to reply to reviews directly from Slack. - And we have Zendesk, Intercom, HelpShift & HelpScout integrations to reply to reviews directly from this services. New help-desks are coming soon! - Free ASO tools to optimize your descriptions & keywords. - Free Google Sheets add-on to simplify the process. - New unified dashboard for Slack - And many more, come and check all the features here. Once again – AppFollow still has Free plan for everyone which includes free Customer Support & ASO tools. And there is two weeks trial to check all our Premium options. We’ll be glad to hear your feedback and questions about our service. Share with us what is that you like most and what needs to be improved. P.S. Many thanks to @erictwillis Anatoly, CEO & Co-Founder, AppFollow.io
Anton Krokhmalyuk
Awesome product!
Anatoly Sharifulin
Maker
@krokhmalyuk we're happy, thanks!
Eugene Kruglov
Maker
@krokhmalyuk thanks, we do our best :)
Genady Okrain
Amazing product guys, I love the slack integration. Are you ready for iOS 11 App Store updates?
Eugene Kruglov
Maker
@genadyo Genady, thanks a lot! Yes, we're preparing for the official launch this week.
Andrey Azarov
Service for everyday use. Keywords positions + reviews of competitors
Anatoly Sharifulin
Maker
@andrey_azarov Andrey, thanks for your feedback! 😉
Eugene Kruglov
Maker
@andrey_azarov thanks a lot!
Max Kolpakov
Recommend it to everyone who promotes mobile apps. Awesome tool!
Eugene Kruglov
Maker
@maxim_kolpakov thanks a lot!
Meagan Allers

We've been using App Follow for the past 1.5 years. It has been instrumental in helping us track and improve our weekly and monthly App & Play Store rankings. With the easy export feature, we're able to share customer insights with our product team. We also use the slack integration to share reviews with our entire company!

With the addition of the HelpScout integration, App Follow has taken it to the next level. Instead of switching platforms, we're able to tag and respond to all reviews from within HS. This has been awesome for team productivity and gathering even more insights!

Pros:

Easy to set up and use

Cons:

None :-)

Alexey Rudakovsky

I highly recommend app developers to utilize AppFollow to help ASO, be flexible and responsive.

Pros:

AppFollow is a great tool for checking app progress against competitors

Cons:

Android app would be a benefit

Tolya Chernyakov
Using it since launch, couldn't find anything better for ASO!
Eugene Kruglov
Maker
@onedayillbeok thanks! We value that a lot 👍🏼
Katya Fedyunina

Used AppFollow from the start (nearly) in 3 different companies. Very useful tool for app developers and marketers.

Pros:

Easy to keep track of all user reviews

Cons:

The more information about reviews and competitors - the better. There is always space for improvement

Vladimir
This service has awesome FREE feature for App Store Optimization called "ASO tool"!
Eugene Kruglov
Maker
@vladimir_baranau yes, we do ;)
Max Kolpakov

Use it for about 2 years. During this time the team has realized my many wishes. Recommend it to everyone who promotes mobile apps.

Pros:

A very useful tool for daily work with ASO. Good price, frequent updates, excellent user support

Cons:

No one

Anna Koltsova
Love your new feature reply on AppStore review via slack. And all other things essential to mobile marketing, can’t live without out it. Keep going!
Anatoly Sharifulin
Maker
@nyushechka_z Anna, thanks a lot! More to come 😉
Eugene Kruglov
Maker
@nyushechka_z Anna, thanks! We do our best & we plan to keep on rocking ;))
Matt Kryvashein

ASO tools to hunt for suggestions is really useful

Pros:

new features

Cons:

add amazon store lol

Ruslan
When will you charge 100 bucks per month instead 9?
Eugene Kruglov
Maker
@ruslannaz ahaha ;) we can charge you now of you want ;)
Anatoly Sharifulin
Maker
@ruslannaz if you can pay $100+ per month, we have a product for you, let's talk :)
Никита Юрченко

I'm happy to use this service

Pros:

AppFollow is a great tool for checking app progress!!!

Cons:

No cons

Mark Ten
Good people cooking awesome product — what can be better?
Eugene Kruglov
Maker
@marc_ten such a wonderful customers as you are! Thanks, Mark 😁
Gabriel Machuret
I'm the most pedantic ASO expert in the world....wait.. actually I'm the GOD OF ASO . ;) ... and I like these guys, awesome app, super good data, easy to use... a no-brainer. Very cool. Well done guys. Keep the good work.
Anatoly Sharifulin
Maker
@gabrielmachuret Thanks a lot, Gabriel. You're awesome! :)
Dave Vasquez
Keep rocking guys! The easiest way to monitor on competitors = Appfollow Appfollow + Slack = pure love!!!!)
Anatoly Sharifulin
Maker
@baskelos thanks a lot, David!
Eugene Kruglov
Maker
@baskelos Wow! Thanks, David :)
Aleksander
Out of curiosity, what's the difference between AppFollow and other ASO/ app tracking tools such as SensorTower?
Eugene Kruglov
Maker
@alekplay well, I assume our main difference is that we are not only ASO tool. Our goal is to help developers manage applications in appstores at ease. And we help them optimise different parts of their everyday routines. E.g., they can reply to reviews from a single point. Or we have Slack Reply bot to reply directly from Slack app. Or from Zendesk. Btw, we send reviews, rankings, keywords search results, featuring updates and many more in Slack. Our customers love that feature. I don't recall SensorTower does that :)
Aleksander
@tahorg fair enough ;) will definitely be giving your platform a try!
Eugene Kruglov
Maker
@alekplay happy to hear that! Ping me if you need a demo, I'll be happy to help you learn more about our service.
Petr Scheglov

The service provides excellent toolkit to collect and share general information about an app status in mobile stores, quickly react to a feedback, optimize an app marketing. The team is responsive and quickly provides all necessary updates (they have released a feature for us).

Pros:

Simple, powerful, many integrations, with exciting support

Cons:

Would be good to add Amazon, Mac AppStore and Windows Store in 4.0 :)