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p/13chatsPop-ups and widgets based on client actions on your website
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Alina Dykuha

13Chats - Pop-ups and widgets based on client actions on your website

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13Сhats is a cloud-based all-in-one platform for marketers, salespeople, and support teams.
Personalize offers, keep visitors on your website, and turn them into leads using our smart pop-ups, widgets, live chat, and Facebook Messenger chatbots.

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Alina Dykuha
Maker
👋 Hey Product Hunt! We’re excited to be reviewed on Product Hunt for the first time! 13chats is a startup that emerged nearly a year ago. As a marketer, you have probably faced the problem when you want to instantly check your engagement hypotheses and visitor reactions to your website's offers without having to dig through a bunch of nonsense. Apart from this, you would probably like your support team to quickly engage over chat and communicate with customers based on the pages they visited and their actions on your website or in a messenger to give a clear offer instead of: "How can we help you?" We set out to create an all-in-one service that will help: 🔹 marketers quickly test a variety of hypotheses — even on an existing project; 🔹 support teams pick up communication with customers through different channels and switch chats in order to close more sales. It all works together and you no longer need to implement multiple services for the same marketing team — in addition to trying to integrate the same system with your support team. At your disposal: 🚀 setting up over 20 scenarios for your website based on the actions of visitors for pop-ups of various formats (mobile window, overlay, classic pop-up, online chat) 🚀 collecting of contact data so you can stay in touch with your leads and subscribers (email, phone number) 🚀 subscribing to Facebook Messenger from pop-ups or an online chat and setting up chatbot flows in the 13chats flow builder. Build hypotheses, analyze the results, implement everything as easy as 1-2-3. Access your large free plan with 5 event scripts, pop-ups, or widgets displayed for 10 000 unique website visitors. Engage customers, keep communicating, close deals. WE WOULD LOVE TO HEAR YOUR FEEDBACK! We hope you like our product and can't wait to hear your feedback. So start sharing your thoughts with us, good or bad. We are here to answer your questions all day long. 💥 P.S. Leave your nickname in the comments on any social network and we will send you our guide “50 A-Z mechanics of effective use of pop-up windows on the website” by the end of the week. ⬇️
Nick Ageyev
Good luck! Can I use your pop-ups if my website is WordPress?
Alina Dykuha
Maker
@nick_ageyev, great question, thanks! Sure, you can install 13chats widget code on WordPress. There are three ways: installation of the code through the “Widgets” menu, installation via the theme template file footer.php, installation via FTP.
Alina Dykuha
Maker
@nick_ageyev you are always welcome, Nick! Let me know if you have any idea or suggestions to improve it.
Vlad Kasner
Good luck, guys ;)
Oksana Iguana
hi, guys! love the idea 🔥🔥🔥, wish y'all the kind regards to the team! is the product available for free testing before purchasing?
Alina Dykuha
Maker
@oksana_fedorchenko1 Thank you so much! Love your comment and will share it with the team! Yes, you can use 13chats for a very free plan. It includes a set of 5 event-based scripts, a display of pop-ups or views per 10,000 unique visitors, a Facebook chatbot, and simultaneous work from the admin panel for 5 team members.
Nataliya Yarovinska
Congrats team! 🔥
Alina Dykuha
Maker
@nataliya_yarovinska Thanks for your words 😊 The whole team is rooting for the product and is reading reviews today 🙌
Lena Vovhenko
Great product! Congratulations 13Chats!
Alina Dykuha
Maker
@lena_vovhenko love your comment! Thank you! 😊
Lena Vovhenko
@13chats_alina Please tell me can I customize the display conditions to avoid annoying users on my website?
Alina Dykuha
Maker
@lena_vovhenko great question, thanks! Of course you can set up the display of pop-ups or widgets based on certain conditions, for example when the user has spent over a minute on your website.
Iaroslav Romanov
Looks like amazing opportunity to build notifications with no code apps. If you build integrations with zapier and integromat, you will add clients with webflow, ecwid, bigcommerce and other website builders.
Alina Dykuha
Maker
@iaroslav_romanov Thanks for your words 🙂 Love your feedback. Now, you can install the widget code on popular website builders like Wix and Tilda. Here are the next integrations in our road map: Integromat, Zapier, and Albato.
Alina Dykuha
Maker
@iaroslav_romanov Can't wait to hear your feedback! We'll announce updates after the releases on our website.
Yucel F. Sahan
I loved it guys! That's what I need for years :) Seriously is it the only tool that I can use smart widget (triggered pop-ups) on a free plan ? If I understand correctly that is amazing!
Alina Dykuha
Maker
@yucelfaruksahan Wow! Nice to hear that. Thank you! Yes, you can display pop-ups or views per 10k unique visitors, set up a Facebook messenger chatbot, test 5 different event-based scenarios, and simultaneously work in a team of 5 reps from the 13chats admin panel on a free plan.
Alina Dykuha
Maker
@yucelfaruksahan of course, thanks for your interest in our product! 🙏Feel free to @ me anytime if you have a question or want to chat. Appreciate you.
Катерина Ревякина
Congratulations on the launch ❤️
Zina Nguyen
Nice tool! Can you customize the display of pop-ups in different languages?
Alina Dykuha
Maker
@zina Great question, thanks! Sure, you can set pop-ups to display, for example, by browser language or by the specific URL of the page. We use this feature in our own project too.
Veronika Dzhabbarova
Looks cool, congrats!
Alina Dykuha
Maker
@veronika_dzhabbarova nice to hear you love the tool! thanks!
Caleb Smith
Congrats!
Alina Dykuha
Maker
@caleb_smith1 thank you so much for the upvote!
Anastasia Naumenko
Seems like a very useful tool to increase engagement on the website! Good luck guys 😊🚀
Alina Dykuha
Maker
@nnastia appreciate your feedback! It means a lot to our team. Thanks!
Владимир Матвеев
Go ahead, 13 Chats! Great product, guys! Congrats!
Alina Dykuha
Maker
@belkins 🚀🚀🚀 we believe we can fly!)) thanks!
Olivia Milton
Love it! One question though - does it allow leads sync with a CRM now?
Alina Dykuha
Maker
@olivia_milton great question, thanks! At the moment you can upload all your contacts to a CSV file. In our road map, integrations with SendPulse and HubSpot are planned for the coming months.
Svitlana Maksymova
Great product! Good luck guys!
Alina Dykuha
Maker
@svitlana_maksymova nice to hear you love the tool! Thank you!
Evgeny Medvednikov
Do you have a trial version to try your product? is it time limited or a feature limited
Alina Dykuha
Maker
@medik thanks for your question! Although our free plan is feature limited, we still offer a huge variety of free features: you can display pop-ups or views per 10k unique visitors, set up a Facebook Messenger chatbot, test 5 different event-based scenarios, and simultaneously work in a team of 5 reps from the 13chats admin panel.
Anya Brooy
Hey, congrats on the launch! I'm no tech junkie or a marketer, and since I don't sell can I use your product anyway?
Alina Dykuha
Maker
@anya_brooy1 great question, thank you! Sure, if you have a website or a public Facebook page, you can set up subscription pop-ups or your first Facebook chatbot for a variety of purposes. It shouldn't necessarily sell, but simply to engage.