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Overlay is a website search engine, powered by AI, that fights bounce rates while reducing support workload. Overlay works as a full-page website pop-up that leverages Crisp AI data hub to enhance the buying experience.
Overlay by Crisp
The new AI-powered site search experience
Baptiste Jamin
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A great product. Congratulations to the team :)
Loyoly
The ultimate loyalty and referral platform for Shopify
Our virtual assistant helps your team to leverage the power of artificial intelligence combined with a taste of human relationships.
It's familiar, yet groundbreaking as everything is generated from a unique learning model, attached to your Crisp Workspace.
MagicReply by Crisp
Virtual assistant for customer service powered by AI
Baptiste Jamin
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We are having a tool that will help very soon for both Live Chat and we will be able to automate most of your conversations.
Live Chat vs Email Support. What works best for SaaS?
Wilson Wilson
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Crisp Widget is a complete redesign offering better focus on asynchronous communication, social commerce, and human relationships.
Crisp Widget is the new generation website widget featuring responsiveness, lightweightness, and multichannel taste.
Crisp Widget
The all-in-one website widget - reinvented
Baptiste Jamin
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This is a very important step. Congratulations Julien and wish you a big success.
The Companies API
The API to search & enrich 54 million companies
Meet the brand new Crisp! We’ve completely redesigned the Crisp app to be better, faster and easier to use. We rebuilt Crisp to make collaboration on shared conversations simpler with a fresh, modern design, along with a complete app rewrite using Vue.js
Crisp 3.0
The all-in-one customer messaging platform, improved.
Baptiste Jamin
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CleverCloud has a really good support team. They help you any time.
Pros: Powerful machines at a reasonable price.
Cons: No cons
Clever Grid
Easy to use and fairly priced GPUs for Machine Learning
Baptiste Jamin
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Crisp is a messaging chat solution allowing customers to chat with their clients. Certain of those Crisp users have received millions of customer support messages in their Crisp Inbox over the year.
So we wanted to make a scalable and super-light search engine, allowing us to index around 160GB of data.
So our CTO @valeriansaliou made Sonic, an open source Rust based search engine. It was...
Sonic
Fast, lightweight, open source search backend
Sonic is a fast, lightweight and schema-less search backend. An alternative to Elasticsearch that runs on a few MBs of RAM.
It is capable of normalizing natural language search queries, autocompletion and provides the most relevant results for a query
Sonic
Fast, lightweight, open source search backend
Baptiste Jamin
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Hello! I'm Baptiste, CEO at Crisp.
When we started Crisp, it has been three years now, we discovered that during unexpected downtimes, users were contacting us on our livechat or were opening a lot of tickets.
This was difficult for us, because at the same time we had to respond to them while solving these downtime issues.
That was the reason why we made our own status page for our internal...
Crisp Status Page
Monitor servers and let users know if something goes down.
Crisp Status Page lets you monitor your servers in realtime.
Crisp Status Page
Monitor servers and let users know if something goes down.
Baptiste Jamin
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So this is it?
Facebook is going to track our entire life. They will know everything from us.
Messenger Kids
A Facebook video and messaging app for kids
Baptiste Jamin
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We just released today our new feature called Crisp Knowledge letting you help users at scale using an help-site.
In the same time, we are releasing several new features:
- LiveTranslate, a new feature allowing you to translate messages in live! You write in English and it’s automatically translated into your visitor language
- Routing/Assign features letting you route messages across agents...
Crisp Knowledge
A Knowledge Base to help your users at scale
Crisp Knowledge is a dedicated website allowing your team creating articles to help your users.
It lets your users solve their issues on their own!
Crisp Knowledge
A Knowledge Base to help your users at scale
Baptiste Jamin
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I was discussing with a blind guy dreaming about an app like that on his iPhone. Many improvements have been made for blind people, but this one will improve lives.
Seeing AI
Talking camera for the blind, by Microsoft
Baptiste Jamin
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3 month after Crisp 2.0, we release our revolutionary Livechat!
It contains a lot of innovations, including:
- The new LiveAssist feature allows your agent to take control of your visitor screen and assist them
- Video calls
- Drip Campaigns
- A new CRM part
- A bot feature to auto-reply to customers
- The first in-chat game, allowing your visitors to wait when you are offline
- You can start...
Crisp Livechat
The most modern experience to talk to website visitors