Zefi.ai

Transform the voice of your customers into value.

5.0•34 reviews•

1.5K followers

Transform the voice of your customers into value.

5.0•34 reviews•

1.5K followers

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Data analysis tools

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Business intelligence software

Zefi is a Customer Insights platform. It lets companies prevent churn, grow faster, and stay ahead of their competition and changing customer needs. Zefi helps Product and CX teams by automating the analysis of all customer feedback and conversations - calls, surveys, customer support tickets, reviews, and social media - and providing real-time actionable insights to 10x their products and increase user satisfaction.

Zefi.ai reviews

The community submitted 34 reviews to tell us what they like about Zefi.ai, what Zefi.ai can do better, and more.

5.0

Based on 34 reviews

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Zefi.ai is highly praised for its ability to consolidate customer feedback from various channels, providing detailed, actionable insights that streamline decision-making processes. Users appreciate its enhanced analytics features and the integration of quantitative and qualitative data, which significantly aids in product development. The platform is described as intuitive and effective, with a strong team behind it. Many reviewers express excitement about its potential to transform product strategy by cutting through data clutter and generating new initiatives. Overall, Zefi.ai is seen as an invaluable tool for product and CX teams.