Tried to transfer my number for over two weeks and still couldn't get it done. Was told I would be able to speak with a supervisor but I never could. I advise staying away from this company.
Every month you have to reset your network setting (WiFi passwords) just to “fix” an issue that won’t even be solved on your end. They will wait 4-5 business days before your issue ever magically get solved. Had this issue 5 months in a row now. Worst phone company ever and the biggest scam I’ve ever seen.