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Wati

Wati

No-code chatbot builder for WhatsApp Business

4.7
•93 reviews•

140 followers

No-code chatbot builder for WhatsApp Business

4.7
•93 reviews•

140 followers

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Customer support tools
•
Messaging apps
•
AI Chatbots
Wati is an end-to-end WhatsApp API solution specifically designed for small and medium-sized businesses (SMBs). With powerful chatbots, APIs, integrations, and customer intelligence, Wati helps SMBs streamline sales, marketing, and support. As traditional channels like email and SMS become less effective, businesses are turning to Wati for higher engagement and better ROI. Wati enables SMBs to efficiently acquire, nurture, and upsell customers through WhatsApp.
  • Overview
  • Launches5
  • Reviews93
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Company Info
wati.ioApp StorePlay Store
Wati Info
Launched in 2020View 5 launches
Forum
p/wati-by-clare-ai
Awards
WATI by Clare.ai was ranked #5 of the day for May 11th, 2020
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Wati reviews

The community submitted 93 reviews to tell us what they like about Wati, what Wati can do better, and more.

4.7
Based on 93 reviews
Review Wati?

Wati is highly praised for its ease of use, robust automation features, and seamless integration with platforms like Shopify and CRM systems. Users appreciate its ability to streamline customer communication and enhance engagement through WhatsApp. The platform's intuitive interface and efficient customer support are frequently highlighted. However, some users have reported issues with customer service and technical glitches. Overall, Wati is recommended for businesses seeking to improve their WhatsApp marketing and customer interaction strategies.

Bruno VicenteMilan GoyalKirteeraj Malkar
+90
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Pros
user-friendly interface (29)
automation features (23)
chatbots (23)
responsive customer support (17)
API integrations (14)
easy setup (12)
reliable performance (12)
WhatsApp broadcast (11)
CRM integration (9)
affordable pricing (7)
Cons
missing features (3)
poor customer support (3)
billing issues (2)
detailed analytics (2)
slow performance (2)
Founder Reviews
Review Wati?Be the first to leave a founder review for Wati
Other Reviews (95)
Cherin Kanwar
Cherin Kanwar
•1 review
Good software for whatsapp, good support team. Help us in lead generation and connect with the customer. Chat bots help us in giving prompt solutions.
Report
4mo ago
Harsimran Singh
Harsimran Singh
•1 review
I used Wati for my digital marketing to get prospects, and connecting it with WhatsApp was very easy. The support team has been great, making the whole process from onboarding to integration smooth and hassle-free. Overall, I’m very happy with the experience so far and hope it stays the same in the future.
Report
8mo ago
Krishan Kumar
Krishan Kumar
•5 reviews
Excellent solution for lead generation, chat boat for customer service, e-commerce solution, database management, and broadcasting messages. Highly recommend. I have been using Wati from the last two years. Increase our sales and customer engagement. Thanks a lot Wati!
Report
11mo ago
Ramsha Shaikh
Ramsha Shaikh
•1 review
My experience with WATI has been transformative, especially in building scalable solutions for sectors that rely heavily on personalized customer engagement, like agriculture. We started using WATI in 2020 to build chatbots that could simplify and digitize farmers' processes, from managing their income and expenses to staying updated with market rates and accessing expert advice. WATI’s user-friendly interface and robust feature set allowed us to quickly roll out solutions without needing a large technical team, which was a critical factor for us as a startup. The platform’s ability to easily integrate with WhatsApp has been a game-changer. It allowed us to meet farmers where they are—on a platform they already know and use daily. Beyond that, the automations we’ve built using WATI have streamlined customer interactions and allowed our team to respond efficiently to queries via features like “Krishi Clinic” and market updates through “Krishi Mahiti.” While we’ve found immense value in the platform, the only challenge has been waiting for certain feature updates, like the delayed access to Meta Flows. Despite that, the overall benefits of WATI have far outweighed these minor setbacks. The platform has allowed us to offer real-time solutions to farmers, making their lives easier and more productive.
Report
11mo ago
Bruno Vicente
Bruno Vicente
•1 review
Sou Business Partner no Brasil e estou gostando muito da parceria que venho tendo com a Wati, um BSP oficial da Meta, com processos bem definidos e com facilidade na contratação sem travas ou processos muito burocráticos.
Report
3mo ago
Milan Goyal
Milan Goyal
•1 review
I’m using Wati for WhatsApp marketing and to receive orders. Wati offers chatbots which are super helpful in providing the customised responses to the customers according to their replies/selections. I’m so happy that I found Wati and used it for my business.
Report
3mo ago
Kirteeraj Malkar
Kirteeraj Malkar
•1 review
New Era of WhatsApp Messages Over Email Wait makes it super easy to use WhatsApp broadcast, automation and company customer communication super easy , boosting the sales.
Report
3mo ago
Shaz shz
Shaz shz
•1 review
Excellent product using more than a year
Report
3mo ago
Varun Jain
Varun Jain
•1 review
Wati has been a game-changer for us! Super easy to use, with zero downtime and lightning-fast template approvals. It's too simple to use and to implement, including bots and integrations through the API. Highly recommend for seamless WhatsApp automation! It can configure easily with my CRM. I was very happy with easily setup.
Report
3mo ago
Suhas Tetro
Suhas Tetro
•1 review
Useful tool for handling WhatsApp automation, multi-user assigning based on rules and logic and creating chatbots. The new AI feature also allows for uploading a document knowledgebase and using that to answer all questions automatically
Report
4mo ago