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Excellent solution for lead generation, chat boat for customer service, e-commerce solution, database management, and broadcasting messages. Highly recommend. I have been using Wati from the last two years. Increase our sales and customer engagement. Thanks a lot Wati!
My experience with WATI has been transformative, especially in building scalable solutions for sectors that rely heavily on personalized customer engagement, like agriculture. We started using WATI in 2020 to build chatbots that could simplify and digitize farmers' processes, from managing their income and expenses to staying updated with market rates and accessing expert advice. WATI’s user-friendly interface and robust feature set allowed us to quickly roll out solutions without needing a large technical team, which was a critical factor for us as a startup. The platform’s ability to easily integrate with WhatsApp has been a game-changer. It allowed us to meet farmers where they are—on a platform they already know and use daily. Beyond that, the automations we’ve built using WATI have streamlined customer interactions and allowed our team to respond efficiently to queries via features like “Krishi Clinic” and market updates through “Krishi Mahiti.” While we’ve found immense value in the platform, the only challenge has been waiting for certain feature updates, like the delayed access to Meta Flows. Despite that, the overall benefits of WATI have far outweighed these minor setbacks. The platform has allowed us to offer real-time solutions to farmers, making their lives easier and more productive.
I used Wati for my digital marketing to get prospects, and connecting it with WhatsApp was very easy. The support team has been great, making the whole process from onboarding to integration smooth and hassle-free. Overall, I’m very happy with the experience so far and hope it stays the same in the future.
Good software for whatsapp, good support team. Help us in lead generation and connect with the customer. Chat bots help us in giving prompt solutions.
Great product! Been using it for 3 years. Great feature set + price point
It's important to consider the people who are behind a business. If your vendor doesn't respect you and your valid concerns like not putting WATI branding and BACKLINK on our website are being disrespected. No point continuing with them. They voluntarily canceled our service mid way without giving us a chance to migrate out and sent a "We will miss you!" emailing mocking us as a customer. One cannot misuse the trust of a customer more than this. Our bad that we did not have a backup option ready, now we will.
WATI has been a game-changer for us. As a team focused on scaling coaching and consulting businesses, we needed a reliable tool to nurture leads, and boost event attendance—all without overwhelming our team. WATI does just that. WATI helps us keep leads engaged with personalized messages and reminders, which has noticeably improved our client's webinar attendance and also increased the show-up for all the other events. Increased showups have led to more conversions on the backend which leads to higher profitability. So WATI has been a game changer for us and our clients. Also, WATI's interface is easy to understand and operate, so it has been our go-to tool for WhatsApp automations.
Very easy to broadcast messages to our customers and their app is good. Messages are delivered and received without any delay. Chatbot and website flow features are also good. We were able to segregate customers and identify our potential customers.
Wati features are way better than any other service providers in this segment. It's because they have very easy interface and my team can do their job easy in wati like interacting with existing customers or new campaigns. Their automation tools is so easy to setup that it literally take 1 min to connect with keywords to trigger. Chat automation tool is very user friendly.
Wati is the best platform that I had ever used as part of client management and it increased our client quality and we got more businesses. Wati is easy to use and understand. I am very happy to continue with Wati. I would say their CRM is awesome and it is making our business better.
