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I've used WalkMe at my last company and am now using it at my current company. I was originally introduced to WalkMe by our training team but quickly saw it's value as a product manager. I use WalkMe to visually see my customer's sessions, send NPS and identify the differences between my promoters and detractors so I can build solutions to improve my customer experience. It's also super helpful for other teams to build small solutions that they request from dev so my team can stay focussed on the core and their teams are satisfied with the quick solutions.
