Shipright
Better understand your users as a product team
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I was an early user Shipright user and blown away by the team's talent & product sense.
When I was at Superhuman running growth and delight, we used an in-house version of Shipright to track, review, and follow up on every bit of feedback we got from customers. For anyone looking to build a customer focused brand (and more importantly evangelism), Shipright is a great place to start.